based on 3641 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
very professional but we still see a few bugs
Excellent technician
wonderful service, and the product works
Polite technicians who come on time. No bugs.
if we have an issue during visits y'all come back out.
Everything has worked fine with Bug Master. We have been customers for many years. We like having the same technician come out each time.
Dependable, thorough, friendly, great job!! No more scorpions!!!
Easy to schedule and technician arrives at the designated time and performs tasks in a professional manner.
Brandon always does a very good job.
Punctual, always willing to reschedule appointments, and price is good, too.
everything from the customer service to the technician when is a bug problem they don't hesitate to come back and make sure that they fix the problem, great service
Everything, technicians are good.
Fast and good .. Nice men
I have little to no bugs in my house.
They deliver on what they promise. Friendly service people.
Prompt, courteous, and professional staff. Edgar is especially to be highly recommended for his excellent customer service - he is a great asset to your company.
Customer service was very nice and helpful BUT the service man was very quiet and didn't explain anything when he arrived. I had to ask questions... ??
Joey is very kind, respectful and seems like he goes out of his way to make sure we are happy each and every time.
Reliable, thorough. I've not had to worry about termites for over a decade.
Quick, courteous and on schedule. Always address any specific problems we may have. Have been a customer for years.
I appreciate that Bug Master makes arrangements to ensure the children are safe and are not here when the building and property is treated.
The gentleman communicates with staff if he has to treat for any reason during normal hours making sure all understands when the children can go back onto the playground.
Thank you for what you do for us
The spray technician and service is great!
Speaking with three different representatives; we received three different recommended treatment plans with varying costs from $150 thru $1100? This is border line scam. I would like to know who regulates these "recommendations." I will be speaking to contracting regarding this variance in business practice.
Services are great & a lot of good advice.
Reliable, friendly service
Very thorough and competent job was done. Courteous and very professional employee.
On-time, competent, thorough.
Prompt, tech arrives when says he will. The service pricing is fair. Documentation describing the service satisfies the City of Austin treatment requirements for a new construction home.
You listen to our needs, fast to respond, good price.
You are very prompt. When we called because we had an infestation between scheduled visits, you guys came immediately which was much appreciated! Great job!