3641 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have a consistent problem with wasps. whenever we ask you guys to do something about it you do a good job. but we always have to ask first...
prompt, professional, knowledgable
nice service agents and no bugs!
I like my new guy. Two of the last three guys I had were creepy.
great service from the exterminator. very friendly
I screwed up and forgot the day that the technician was supposed to come out. He was very courteous and understanding and went ahead with the spraying at my request. Great customer service!!
Fast response. From my initial call to the first visit for treatment was less than a week.
Joey is very friendly, professional, and thorough.
Honestly really impressed. From the sales tech to the service tech it was a great experience. Rod answered the phone every time I called, he had answers for my questions. When he didn't he went to his manager and got right back with me. I'm in the service industry as well for a premium company where we treat our customers the same way. It's good to see that there ArE other company's that take there job/career seriously. I just wanted to say thanks to rod and Jose for there extreme professionalism. You guys wee confident curious on time and just overall did a great job. My wife was really impressed as well. Good job guys.
If I have someone to refer you to, I will. The guys are always friendly and ask if I have any particular problems. I rarely have anything arise outside of the quarterly check and spray, but when I have I have had good response and assistance.
Always addresses my concerns and is very friendly and polite.
Thanks
Poor communication
Consistant and reliable
It kept the bug away.
Art is the BEST!!! Please don't send anyone else!!!
On time, prompt and courteous.
THe guy is very good understands all the stuff. Knows us and does a great job
Knowledge of business, punctual, dependable.
Prompt reliable service
Prompt, efficient
your service rep is very nice and polite, always asked about problems and offers to come back if a problem
on time, great people, modern customer facing technology
Very professional, prompt and courteous
the people were very friendly and professional. the person that came out to pre inspect and the exterminator guy both were very professional and thorough in there appearance and business thank you
I do not want my info shared except to the boss of the employees to express what a great job that they are dong
I like that I can call up and have someone out to my house in a timely matter.
Your friendly techs.
Professionalism, timeliness, and effectiveness.
The problem wasn't fixed. I'm still seeing roaches in my home.
good today