based on 3641 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
kills bugs
The service people are friendly a knowledgeable and complete the work in minimal time.
A couple months ago I requested to know when the exterminator was coming because a few schools are having bad roach problems and it did not appear that anyone was really coming each month. I was not notified. I called back again a couple weeks ago and got 4 emails letting me know you were coming - which is good! Most of my schools are okay but I heard from Lake First name removed Middle that the sticky traps from last May were still not removed from her dry storage and that only a couple new sticky traps were placed in the main kitchen area.
A couple months ago I requested to know when the exterminator was coming because a few schools are having bad roach problems and it did not appear that anyone was really coming each month. I was not notified. I called back again a couple weeks ago and got 4 emails letting me know you were coming - which is good! Most of my schools are okay but I heard from Lake First name removed Middle that the sticky traps from last May were still not removed from her dry storage and that only a couple new sticky traps were placed in the main kitchen area.
A couple months ago I requested to know when the exterminator was coming because a few schools are having bad roach problems and it did not appear that anyone was really coming each month. I was not notified. I called back again a couple weeks ago and got 4 emails letting me know you were coming - which is good! Most of my schools are okay but I heard from Lake First name removed Middle that the sticky traps from last May were still not removed from her dry storage and that only a couple new sticky traps were placed in the main kitchen area.
The fact that if you need to have the place resprayed they will come back out at no additional charge. Also, Steve is a great and thorough technician.
You show up on time, your people are polite and attentive, and your service is very effective.
I called because I received a First name removed long before I received the service . I also requested a date when a person would be at my home to preform the service . a email or call would acceptable to me. this is the first response I have had since I called .
Prompt, professional. However, the new method of not scheduling visits by mail, we got a cell phone message a week after the planned scheduled visit, is been problematic for us. Emails & texts messages are good, but if we are out of cell or computer service we do not know of the schedule. Perhaps not sending the tech out until confirmation is received?
job done well.
The promptness of meeting your appointment times - and we have a very courteous and efficient person doing our treatments.
PUNCTUAL & FRIENDLY SERVICES
Staff is fast and friendly.
Brandon is knowledgable and very friendly.
Friendly, Fast, and Professional
Joe and Mike are always very helpful and know their stuff. Anytime we need service it gets taken care of fast and professionally.
Very happy to do little extra things to service us, prompt, and the treatments do a good job controlling the "creepy little pests" and sometimes big pests.
Joey the service man.
My lack of bugs.
arrives on time, is thorough and listens
friendly staff
You are willing to handle my bugs when I am not home and come when I am in town to do inside. I appreciate working with my schedule as a part time resident.
I liked the personal touch from Rod Howard. He is truly a professional with great people skills.
kept appointment times. reasonable prices.
consistent
The technician was very friendly and explianed every thing he was doing and also gace us advise about the bushes around the house
They are effective
The technician was very polite. And very complete with there work.
more on-call technicians available, when we have a problem most of the time it cannot be handled right away