Guest Testimonials

Easy Process

Helpful staff, easy to park.
The gate to enter however was a little confusing. Only after turning in the gate for buses we realized it wasn't for customers.

Fast, convenient, super friendly staff.

Convenient, quick, helpful staff

Friendly, timely, affordable, convenient

Fast & easy to park, picked up, & to airport. Water upon return is wonderful!

It's professional and everything runs on time and smoothly

Drivers are patient and helpful. Always easy to find parking.

Frequent deals, free parking days, timely shuttle service.

Convenient

Very convenient and courteous.

Easy access to the Freeway and the crew that works there is always so nice. I never wait more than 10 minutes for a shuttle and the ride to the parking area is super quick. I downloaded the app and am always sent great deals to reserve early.

great drivers

Easy to use. Courteous helpful driver. Easy on and easy out.

Great service, shuttles always available to/from airport and drivers always willing to help with luggage.

The parking spot is convenient to the airport. The pricing is always better. The service is outstanding. Our drivers somehow we're always exactly where we needed them to be when we needed them to be there.

Quick and efficient

Drivers were friendly and helpful,put my luggage in my van for me. Easy access. Quick ride to the airport. Had to wait 15 minutes for my return ride but life happens. Lean restroom. Free water!

Convenience

Nice place

Short wait time for shuttle bus on both departure to terminal and pickup at terminal

Seamless
Nice people
Clean areas
Very efficient

Everything went like clockwork. We were in and out of the parking lot when we arrived and the shuttle was there right away when we returned and, again, got us to our car quickly with no incidents. The drivers were friendly and courteous. Overall an A+ experience. Thank you!

Amazing support.

The site is convenient and the drivers are very helpful and courteous. It is very easy to make reservations on your web site.

great location...but...if I want to tp the driver in the app...I;m being asked to scan the QR code received with the booking...this doesn't make sense..as the QR code is on my phone...not a separate piece of paper...if there is a way to tip the driver in the app without scanning a QR code...it's not clear at all how to do...pls explain. Thank you

Van followed me to parking spot and helped me load and unload luggage.
Van was waiting at airport to pick me up.

It was a very good service. Had some issues in understanding where to park my car but the staff was very helpful. I used this service to drop my mother off on airport and had a very good experience with this service

We left our car for 30 days while we were traveling. Our shuttle to the airport was great. Driver was helpful and friendly.
Pickup at IAH was great. The female driver was wonderful. I told her one of the suitcase had breakables she said Thank-you for mentioning that and was careful putting in on the rack. As we approached our SUV my husband tried to use the key fob to open the back , as he usually does. When it didn't open he said the battery may be dead. After unloading our luggage from the shuttle the driver said she'd check back to see if we got our car started. She came back a couple of minutes later to check. My husband asked if there was Car battery charger . The driver left and came back with a charger. She saved our day for sure.
I didn't get her name but will never forget the wonderful attitude she had or her friendly smile.

As a whole The Parking Spot is a great place to leave your vehicle. We have always felt it was safe .

Easy to use