Guest Testimonials

Still great staff

Convenient

You knew you were assured you had a reserved spot before you left home. Everything worked as designed. Your designer is to be congratulated as well as the operations execution.....
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Everything. It was my first experience and I absolutely loved it. I was sure my car was safe and I was transported swiftly to and from the airport.

Easy

Driver cleaned the snow off our truck when we came back from Hawaii. Greatly appreciated it!

I enjoy leaving my car here knowing that it’s safe but need improvement more drivers to take you to the airport and to pick you up once your plane land wait times are long in both area , it’s also confusing once your back at the airport, knowing where you stand to be picked up to get back to your car you guys tell us to stay in zone one we stay in zone one but the bus can’t park in zone one so by the time the bus comes and park it’s a crowd of people pass zone one and the bus is full. Then you have another 20 to 30 minute I was not able to get on two buses so I know I stood out there for one hour before I really got on the third bus. Thanks

Shuttle service is terrific!

Typically, the shuttle is following you in parking lot for an immediate pickup to the airport. Never a long wait. On our return flight, the shuttle is usually there within 10 minutes.

I fly out of St Louis often and always park at The Parking Spot 3. This particular trip was a challenge. There was an accident on the highway making me almost late to my flight. The van was in my isle by the time I got out of the car. The driver was incredibly helpful, I had one arm in a sling. When I got to the airport, I accidentally left a bag on the bus. I called the number, the lady was so helpful, kept me on the line until she could reach the driver who quickly drove back to my door and gave me my back. That is the type of service that brings you back.

Reliable. Friendly drivers. Close to the airport.

Convenient, speedy shuttles, picked up/dropped off at my parking spot, automated entrance and exit, few hidden fees.

Friendly pickup drivers. Close to airport and reasonable prices

Drivers are usually friendly and helpful with bags.
I don’t have to deal with driving at DFW

Quick service and friendly

The shuttle van was immediately available at both ends of our trip, the drivers were friendly and helpful, and our car was ready just as we climbed out of the van.

Everyone was very friendly.

Consistent excellent service, no wait for shuttle, friendly and helpful drivers, available bathroom and water, easy and convenient booking and shuttle tracking in the app.

Most all drivers are very friendly. I returned from Puerto Rico on Sunday, Dec. 14 to 6 inches of snow. The driver had a broom and cleaned off my car. I wish I had gotten his name.

Easy parking, fast pick up coming & going

Shuttles are timely and efficient. No spot better than the parking spot.

Convenient and always reliable.

very easy and affordable

We appreciate every aspect of The Parking Spot's operation! Ease of website, location, parking options, & efficiency of airport transportation. Adds confidence to travel arrangements!

Friendly, Easy, Fast

very easy booking on website. QR code check in and check out worked great and fast.

Quick pick-ups both at the parking lot and airport upon return, polite, helpful drivers, a good system for recording your parking space, easy payment via QR code, and availability of spaces.
I always recommend The Parking Spot to travelers from BDL.

The reservation, admission and discharge process is extremely easy. It will be perfect when MoDOT finishes the road construction as it makes it difficult to get to the facility.

Easy, efficient, great service.

Convenient reliable parking