The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   February 10, 2026 — Rated 10 out of 10 by G.M. Denver - The Parking Spot South
What do you like about our services?

Timely shuttle!

Report a concern   February 10, 2026 — Rated 9 out of 10 by K.Z. Denver - The Parking Spot South
What do you like about our services?

The driver I had on last pickup from lot was great! Very positive individual

Report a concern   February 10, 2026 — Rated 10 out of 10 by T.L. Newark - The Parking Spot Haynes
What do you like about our services?

Very efficient, staff professional & friendly.

Report a concern   February 10, 2026 — Rated 10 out of 10 by Matthew Weyant Baltimore - The Parking Spot North
What do you like about our services?

Pick up from the parking spot and from the airport have always been fast, never have to wait more than a few minutes for the shuttle. Shuttle drivers have always been friendly and helpful. Will continue to use The Parking Spot North every time I fly out of BWI due to great service and a fair price.

Report a concern   February 10, 2026 — Rated 10 out of 10 by K.L. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Very easy to use. Shuttles have been on time and quick. Drivers have all been friendly and helpful.

Report a concern   February 10, 2026 — Rated 10 out of 10 by debbie wojciechowski Buffalo - The Parking Spot
What do you like about our services?

Easy .. affordable and great service

Report a concern   February 10, 2026 — Rated 10 out of 10 by K.C. Baltimore - The Parking Spot West
What do you like about our services?

The shuttle was there on both ends of the trip which was wonderful since it was so cold! Drivers were friendly and helpful on both legs as well.

Report a concern   February 10, 2026 — Rated 10 out of 10 by J.R. Atlanta - The Parking Spot 2
What do you like about our services?

Timely

Report a concern   February 10, 2026 — Rated 10 out of 10 by P.M. Dallas Love Field - The Parking Spot
What do you like about our services?

Very close to the terminal and shuttles run frequently.

Report a concern   February 10, 2026 — Rated 10 out of 10 by M.M. Philadelphia - The Parking Spot South
What do you like about our services?

Convenient parking and good service to deliver you to the airport. The app is very helpful.

One suggested improvement for the App - show an acknowledgement and make it clear when you ask for a pickup using the app. The map and location of vans works well, but would help to have a clear acknowledgement that you are ready for pick up. Thank you.

Report a concern   February 10, 2026 — Rated 10 out of 10 by S.M. Orlando - The Parking Spot
What do you like about our services?

Convenient to airport, frequent buses

Report a concern   February 10, 2026 — Rated 9 out of 10 by A.C. Charlotte - The Parking Spot
What do you like about our services?

Friendly and helpful drivers

Report a concern   February 10, 2026 — Rated 10 out of 10 by J.N. Philadelphia - The Parking Spot North
What do you like about our services?

I’m like how I get picked up & dropped off right at my vehicle and typically I do not have to wait long until a shuttle comes to pick me up.

Report a concern   February 10, 2026 — Rated 10 out of 10 by J.B. Philadelphia - The Parking Spot North
What do you like about our services?

The shuttles are always very timely to pick up at the facility and airport. I enjoy the ability to park in the premium lot too, the only downside right now has been that the exit door is always open, and it is not climate controlled like usual.

Report a concern   February 10, 2026 — Rated 10 out of 10 by T.P. Dallas DFW - The Parking Spot North
What do you like about our services?

We always get picked up in the parking lot very quickly after we arrive

Report a concern   February 10, 2026 — Rated 10 out of 10 by Jason Muse Houston IAH - The Parking Spot JFK
What do you like about our services?

Good amount of shuttles but need wider spaces for normal cars

Report a concern   February 10, 2026 — Rated 10 out of 10 by L.J. Pittsburgh - The Parking Spot
What do you like about our services?

When picking up our car in subzero weather on a very late arrival, our car wouldn't start. The Parking Spot staff was extremely kind and helpful.

Report a concern   February 10, 2026 — Rated 10 out of 10 by M.H. Baltimore - The Parking Spot West
What do you like about our services?

It is quick, easy, and cost effective. I appreciate the door to door service of the shuttles. Straight from my car to the terminal and returned back to my car when my trip is completed. Extremely convenient!!!

Report a concern   February 10, 2026 — Rated 10 out of 10 by G.R. Salt Lake City - The Parking Spot
What do you like about our services?

Seamless payment and bar code process

Report a concern   February 10, 2026 — Rated 10 out of 10 by E.R. St. Louis - The Parking Spot East
What do you like about our services?

Secure parking and friendly staff! Convenient shuttle to the airport.

Report a concern   February 10, 2026 — Rated 9 out of 10 by K.H. Nashville - The Parking Spot
What do you like about our services?

Very responsive staff - from dropping off car to picking it up after trip. Never have to wait long.

Report a concern   February 10, 2026 — Rated 10 out of 10 by M.R. Denver - The Parking Spot South
What do you like about our services?

Great pricing. Large lot. Friendly and helpful drivers. Organized system to find car on return.

Report a concern   February 10, 2026 — Rated 10 out of 10 by K.H. Columbus - The Parking Spot
What do you like about our services?

Quick and easy way to get to and from the airport.

Report a concern   February 10, 2026 — Rated 10 out of 10 by Glenn Ward Orlando - The Parking Spot
What do you like about our services?

Service enetering Parking Spot was fine. On my return trip. I went to pay and the kiosk sat there and indicated processing for 5 minutes before I had to get someone to help. Upon talking to someone at midnight, they indicated they were having issues with this kiosk, but failed to close the lane. I had to back up and proceed to another lane to pay and leave.
If the attendant knew there were issues with that lane they should have closed it so no one had to back up and go to another lane.
What a pain at that time, when you just want to go home.

Report a concern   February 10, 2026 — Rated 9 out of 10 by K.M. St. Louis - The Parking Spot 3
What do you like about our services?

It's easy to use the app and to park.

Report a concern   February 10, 2026 — Rated 10 out of 10 by C.H. Cleveland - The Parking Spot
What do you like about our services?

Polite employees always willing to help

Report a concern   February 10, 2026 — Rated 10 out of 10 by M.T. Philadelphia - The Parking Spot North
What do you like about our services?

Love the Parking Spot, my only suggestion is to improve the pick up time at the premium covered parking lot.

Report a concern   February 10, 2026 — Rated 10 out of 10 by J.C. Hartford - The Parking Spot
What do you like about our services?

Convenient and friendly service.

Report a concern   February 10, 2026 — Rated 10 out of 10 by Douglas Varney Newark - The Parking Spot Haynes
What do you like about our services?

Friendly shuttle drivers and servicre

Report a concern   February 10, 2026 — Rated 10 out of 10 by T.M. Kansas City - The Parking Spot
What do you like about our services?

Super easy and convenient location. Affordable pricing.


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