Guest Testimonials

Timely shuttle!

The driver I had on last pickup from lot was great! Very positive individual

Very efficient, staff professional & friendly.

Pick up from the parking spot and from the airport have always been fast, never have to wait more than a few minutes for the shuttle. Shuttle drivers have always been friendly and helpful. Will continue to use The Parking Spot North every time I fly out of BWI due to great service and a fair price.

Very easy to use. Shuttles have been on time and quick. Drivers have all been friendly and helpful.

Easy .. affordable and great service

The shuttle was there on both ends of the trip which was wonderful since it was so cold! Drivers were friendly and helpful on both legs as well.

Timely

Very close to the terminal and shuttles run frequently.

Convenient parking and good service to deliver you to the airport. The app is very helpful.

One suggested improvement for the App - show an acknowledgement and make it clear when you ask for a pickup using the app. The map and location of vans works well, but would help to have a clear acknowledgement that you are ready for pick up. Thank you.

Convenient to airport, frequent buses

Friendly and helpful drivers

I’m like how I get picked up & dropped off right at my vehicle and typically I do not have to wait long until a shuttle comes to pick me up.

The shuttles are always very timely to pick up at the facility and airport. I enjoy the ability to park in the premium lot too, the only downside right now has been that the exit door is always open, and it is not climate controlled like usual.

We always get picked up in the parking lot very quickly after we arrive

Good amount of shuttles but need wider spaces for normal cars

When picking up our car in subzero weather on a very late arrival, our car wouldn't start. The Parking Spot staff was extremely kind and helpful.

It is quick, easy, and cost effective. I appreciate the door to door service of the shuttles. Straight from my car to the terminal and returned back to my car when my trip is completed. Extremely convenient!!!

Seamless payment and bar code process

Secure parking and friendly staff! Convenient shuttle to the airport.

Very responsive staff - from dropping off car to picking it up after trip. Never have to wait long.

Great pricing. Large lot. Friendly and helpful drivers. Organized system to find car on return.

Quick and easy way to get to and from the airport.

Service enetering Parking Spot was fine. On my return trip. I went to pay and the kiosk sat there and indicated processing for 5 minutes before I had to get someone to help. Upon talking to someone at midnight, they indicated they were having issues with this kiosk, but failed to close the lane. I had to back up and proceed to another lane to pay and leave.
If the attendant knew there were issues with that lane they should have closed it so no one had to back up and go to another lane.
What a pain at that time, when you just want to go home.

It's easy to use the app and to park.

Polite employees always willing to help

Love the Parking Spot, my only suggestion is to improve the pick up time at the premium covered parking lot.

Convenient and friendly service.

Friendly shuttle drivers and servicre

Super easy and convenient location. Affordable pricing.