Guest Testimonials

Quick sign for parking. All was well with my vehicle on departure.

Prompt service and helpful shuttle drivers.

A friend recommended that I utilize The Parking Spot for my recent travel since my husband was unable to get me to the airport and back.

I was happy to see that my vehicle would be somewhat covered for the ten days I would be away.

The app was useful to locate the van for pickup while at the airport. The female driver got me right to where my car was parked and together we placed my bags back into my truck.

Very seamless; much appreciated. Thank you.

Clean, quick, safe!

Reasonably priced. Easy in and out. Quick pick up service when arriving at lot and when returning from airport.

We only had one issue this trip and that was went returning. We were in Priority parking, row 2. When we arrived at lot, driver went to row 1 (as expected) and the row 2. Dropped off other passengers at their vehicle, the proceeded but instead of stopping at our vehicle, just kept driving and proceeded to other rows. Eventually he went to row 12, stopped and called out the vehicle type. When no one responded, I told him that this wasn’t our vehicle and that he missed dropping us in row 2. He looked at the ticket and got agitated while showing me the tickle which had a small line which he misread at 12 rather than 2. He returned us to our vehicle but all the while he kept complaining and seemed to be blaming us for the issue. He didn’t speak English very well so was hard to understand but my wife and I were both sure that we were being blamed for his mistake. I’ll continue to be a customer, but this driver needs to be more accountable for his mistakes and apologetic to the customer. Since I don’t know his name, below is information from our receipt to maybe help you identify the driver.

The Parking Spot
12060 NW Prairie View RoadPhone number removed000
ENT23 8/13/2026 8:05 AM
EXT45 8/17/2026 5:38 PM
Sequence #Phone number removedPhone number removed73
Transaction Number 8p3w7
Member NumberPhone number removedPhone number removed55
Reservation NumberPhone number removed31
Premium covered self-park 5d

Convince and the cover parking.

I felt safe and the shuttle bus was on time

great service and always a pleasure.

Availability, quick in, quick out. Vans are roomy and comfortable.

The ease in making reservations, parking, the shuttle service -- the entire process. AND everyone was courteous and willing to assist us.

Bus was waiting for me on both my arriving and leaving for my trip. I have limited mobility and the Staff was very accomadating and helpful. The bus was clean and most importantly easy to get to and close to Airport. Only negative no attendant when leaving as I was worried I could not wwork the QR code as the system ws not very accepting when I arrived.

Your parking service is reasonable priced, easy access and drivers are very nice.

Ease of use, bottled water upon exiting and leeway allowed if you arrive a little earlier or exit a little later than your reservation

Everything went all right and on time

Point system for free parking!

Friendly, timely and like the closeness.

The Parking Spot is wonderful!
The drivers are always friendly and willing to help with the luggage. The service itself is wonderful - don't have to worry about parking our car, the van goes directly to the terminal, and we don't have to use a taxi or an Uber.
I also like earning points and rewards for future stays.
I would and do recommend The Parking Spot to anyone who flies!
Name removed

The drivers and super friendly and reliable in getting me to and from the airport even though my flights change or run late.

Easy access to from BW Parkway. Super friendly staff. Quick in and out.

The ease to get in an out is great

Pickup at our car was very prompt and, on our return, we were fortunate enough to leave the baggage area with a shuttle waiting at the pick-up point. Both drivers were friendly and helpful, with the return driver even offering to place our bags in the car.

Always able to pull right in and have a spot waiting, the shuttle bus is right there to get you to airport. Very prompt.

Very convenient, frequent buses, and generally pleasant and efficient drivers.

Conveneince, speed, and friendly workers

Convenient. Nice drivers

The Parking Lot experience is and has been executed in a manner that exceeds my expectations everytime.

we get picked up at the car and dropped off at our ca

Easy, quick and reliable!

Close to my home in DE. Fair prices. Security!

Takes the stress out of traveling. Park your car in a safe secure environment, be driven to your terminal and assisted with your bags.
Pleasant drivers and quick service.