Guest Testimonials

Covered parking & shuttle to/from airport
Also discounts offered

Its friendly and fast

Great location and safe and reliable.

Easy to use

Convenience

Parking, price and drivers were great.

Being picked up at my car with the transport and the driver was phenomenal

The lot was just as convenient as parking at the airport. Fast and easy pick up and drop off. Easy scheduling and paying.

Wait times for busses both in the lot and at the airport are minimal

Fast, really courteous, alert, considerate.

The customer service has alway been very good. Transportation pick up to and from the airport is very reliable. We’ve never had to wait more than 10 mins either way. The drivers are friendly and help with our luggage. The lot is clean and easy to get to and out of. All around A#1 in our travel experience!!

Great, courteous driver an d cashier, close, easy, fast--thank you!!

Very convenient and easy to drop off vehicle and pick it up, no matter the time of day. Shuttle drivers are very congenial.

Everything! When we came to the gate there was someone to help us. The instructions when I made my reservation were clear and accessible. Everyone we encountered was helpful and cheerful. No wandering around a lot in the dark trying to find my car. Things were speedy from pickup to drop off. And I got a deal! Better and better!

They were there at the airport when we arrived and once they dropped us off… a few minutes after we got to my vehicle, we realized my battery was dead… we called the office and he immediately came back and jumped us… free of charge! We of course gave him money anyway but he deserved it! We were so grateful! Everyone we encountered while there were very nice and it was so easy and convenient and affordable to park there! We’re visiting in January and plan to park here again!

I like getting picked up and dropped off right at my car.

Pleasant helpful drivers. Left something in my car and had to go back to get it. Driver did a quick round trip for me.

it was easy to get in and get out of the facility. The drivers were very helpful.

Been using this service for the past 4 years and have been very satisfied. Appreciate the fenced in lot and the shuttle is always available. Will continue to use The Parking Spot for my future trips.

No waiting for shuttle outbound.

Convenient and easy to use

Great fare,easy to find your parking spot and the transportation to terminals is amazing,drivers very friendly and polite!

Nicely located near CLE. Appears to be a secure location. Shuttles are convenient and come often.

Easy reservation, convenient and friendly service

Much better than JFK. JFK has become too crowded after the merger. Long bus waits at both ends. Will Clayton was much better even if I have to drive a bit further to get to it.

Easy, efficient, inexpensive, friendly.

Great service

We liked the ease of parking, the quick pick up by the shuttle taking us to the airport, and the timeliness of the shuttle taking us from the airport back to our parking spot.

Prompt pick up

The quick pick up and proximity to the airport