The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   September 3, 2026 — Rated 9 out of 10 by H.R. Atlanta - The Parking Spot 2
What do you like about our services?

I had a bad experience upon my arrival on Sunday night. I mistakenly took the wrong shuttle. What really struck me was that the driver wasn't polite when asking for my parking ticket. She simply let me board with all my luggage without making the slightest effort to help—not even enough to earn a tip. That seemed to be her standard behavior with all the passengers she dropped off along the route. All in all, I wasted half an hour until we returned to the airport's starting point, without her offering a single comment or bit of guidance. I took a photo of the QR code on the bus to note her name and report her. Her name is Narvia (Aug 30th, 10:30 PM).
Later, I was able to catch the right shuttle and had a completely different experience. The driver of this second shuttle loaded my bags and arranged them for me. He did the same when unloading them and putting them into my vehicle once we arrived at my parking spot.

Report a concern   September 3, 2026 — Rated 10 out of 10 by Linda Leighbody Buffalo - The Parking Spot
What do you like about our services?

Convenience of location
Drivers are super helpful!

Report a concern   September 3, 2026 — Rated 10 out of 10 by C.H. Atlanta - The Parking Spot Plus
What do you like about our services?

Very easy to pay and park.

Report a concern   September 3, 2026 — Rated 10 out of 10 by M.C. Pittsburgh - The Parking Spot
What do you like about our services?

The drivers unfailingly help with luggage, drive carefully, and are most considerate.

We like the covered parking and, frankly, I like the fact that no one else ever needs to drive my car.

East of making reservation and the fact that you ACTUALLY AWARD reward points. I was with another parking lot for years, registered for points, and never got a single benefit.

And the water when we check out!

Report a concern   September 3, 2026 — Rated 10 out of 10 by C.P. Dallas Love Field - The Parking Spot
What do you like about our services?

Convenient and safe and secure!

Report a concern   September 3, 2026 — Rated 10 out of 10 by Vincent Barnhart Columbus - The Parking Spot
What do you like about our services?

EZ to utilize

Report a concern   September 3, 2026 — Rated 10 out of 10 by M.P. Dallas DFW - The Parking Spot South
What do you like about our services?

I don't have to drive into the airport. My car stays safe and it is reasonably priced compared to an Uber.

Report a concern   September 3, 2026 — Rated 10 out of 10 by Catrina Beard Dallas Love Field - The Parking Spot
What do you like about our services?

Easy parking and shuttle to Dallas Love Field.

Report a concern   September 3, 2026 — Rated 10 out of 10 by J.G. Philadelphia - The Parking Spot South
What do you like about our services?

Easy access and friendly staff, everyone has been respectful, helpful and absolutely awesome.

Report a concern   September 3, 2026 — Rated 10 out of 10 by J.M. Oakland - Park N Fly by The Parking Spot
What do you like about our services?

Great service, friendly staff

Report a concern   September 3, 2026 — Rated 9 out of 10 by R.L. Houston Hobby - The Parking Spot
What do you like about our services?

Convenience

Report a concern   September 3, 2026 — Rated 10 out of 10 by Olga Novikov Buffalo - The Parking Spot
What do you like about our services?

I reserved my parking spot online, drove in, parked my car, got a quick shuttle from my parking spot to the airport, no delays at all. On the way out, same easy and efficient process: easy to find airport shuttle pickup waiting area, a quick page through the app, quick shuttle pickup and drop off at my car. Very impressive!

Report a concern   September 3, 2026 — Rated 10 out of 10 by A.M. Houston IAH - The Parking Spot 1 on Will Clayton
What do you like about our services?

Convenient location, easy to reserve

Report a concern   September 3, 2026 — Rated 10 out of 10 by Tami Geurts St. Louis - The Parking Spot East
What do you like about our services?

Staff was friendly & helpful. Told us what door to be at for pick up at airport & there was a shuttle for us when we got there. In addition, there were other shuttles from The Parking Spot coming and and leaving. Nice to see more than one was available. Price was good and loved the covered option.

Report a concern   September 3, 2026 — Rated 10 out of 10 by G.H. St. Louis - The Parking Spot
What do you like about our services?

Shuttles are very fast and agents do far have been helpful

Report a concern   September 3, 2026 — Rated 10 out of 10 by Valerie MexMartin Los Angeles - The Parking Spot Century
What do you like about our services?

Amazing service as always nevwr have had a issue

Report a concern   September 3, 2026 — Rated 10 out of 10 by D.F. Buffalo - The Parking Spot
What do you like about our services?

Amazing service and value!

Report a concern   September 3, 2026 — Rated 10 out of 10 by M.A. Phoenix - The Parking Spot South
What do you like about our services?

Easy and inexpensive

Report a concern   September 3, 2026 — Rated 10 out of 10 by R.B. Philadelphia - The Parking Spot North
What do you like about our services?

Ease, reliability

Report a concern   September 3, 2026 — Rated 10 out of 10 by M.S. Los Angeles - The Parking Spot Century
What do you like about our services?

Easy, fast & affordable

Report a concern   September 3, 2026 — Rated 10 out of 10 by T.K. Cleveland - The Parking Spot
What do you like about our services?

The bus is always there to pick you up

Report a concern   September 3, 2026 — Rated 10 out of 10 by P.S. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Convenience.

Report a concern   September 3, 2026 — Rated 10 out of 10 by J.S. Atlanta - The Parking Spot 2
What do you like about our services?

I like that you are always open, and always have nice covered parking spots available, and a super easy check in and check out process. You also have almost immediate shuttle services available, as well as professional and thoughtful drivers. Everything thing I need.

Report a concern   September 3, 2026 — Rated 10 out of 10 by R.L. Denver - The Parking Spot West
What do you like about our services?

Driver was very courteous and helpful.

Report a concern   September 3, 2026 — Rated 10 out of 10 by G.E. Austin - The Parking Spot West
What do you like about our services?

Convenience
Proximity to airport
Multiple shuttle buses with minimal wait time
Courteous staff
Cold water when I leave

Report a concern   September 3, 2026 — Rated 10 out of 10 by D.T. Phoenix - The Parking Spot South
What do you like about our services?

Ease of booking and transportation to and from airport is great.

Report a concern   September 3, 2026 — Rated 10 out of 10 by S.V. Atlanta - The Parking Spot Fly
What do you like about our services?

Ease of parking and shuttle. Friendly drivers.

Report a concern   September 3, 2026 — Rated 10 out of 10 by T.C. Philadelphia - The Parking Spot North
What do you like about our services?

It’s easy

Report a concern   September 3, 2026 — Rated 10 out of 10 by M.S. Chicago MDW - The Parking Spot
What do you like about our services?

Promptness and ease of shuttle service.

Report a concern   September 3, 2026 — Rated 10 out of 10 by J.D. St. Louis - The Parking Spot East
What do you like about our services?

Priced right, close enough to airport.


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