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Guest Testimonials
Arriving and getting to our parking spot was very easy. Check in was great and staff was friendly. The shuttle driver took us from our car to the airport and was very nice. The gentleman driving the shuttle back to our car after arriving back to the airport was short and rather moody. Even though we knew exactly where our car was, he wanted to lecture us about not keeping our ticket. Also, told him thank you and have a good day at the end and he didn’t respond and drove off. We were offered waters upon leaving which was nice! Overall, great first time experience as we don’t fly often.
Easy and friendly service
The drivers are friendly and courteous. I’ve been using the Parking Spot for a few years and have always had great, friendly, timely service.
Shuttle drivers were super kind and helpful. It's relatively convenient if you are traveling out of Terminal 2.This was our first time parking in the East lot. It was super confusing as we entered. We had to insert our credit card multiple times and never received a ticket or receipt. It didn't appear there were details posted on how to proceed. It happened when we left as well. So far I've only seen one charge, which makes sense. It was just very confusing in the moment.
Drivers are always friendly, normally very little wait time for a shuttle, covered parking (especially in winter months), free water at checkout since I'm always so thirsty from traveling all day.
Efficient, friendly helpful drivers such as plus for tired travelers.
Convenient, easy, love the app, excellent communication, excellent customer service and affordable.
Close to airport
Ease of in and of out
THE PEOPLE WERE AMAZING!
Safe, friendly environment. 1000 better than parking at the airport!
The employees went above and beyond to make it so easy to park and get picked up
We love everything. Courteous drivers & staff, on time & very helpful!
Easy to use. The staff is EXTREMELY helpful and welcoming. We arrived very early in the morning into Philly recently with all the government shut downs and were unsure if there would be any one to pick us up - wrong. They were right there at 230 in the morning. I've used this service a half dozen times, it has always been a good experience.
Excellent customer service, love the staff. Parking is safe and reasonably priced. Shuttle service is great. Thank you!
Great customer service.
Location, convenience, friendly staff, fair rates, points
Fast service and very nice employees
Location, punctuality and very professional drivers
Smooth experience. Shuttle was available quickly, short transit to the terminal, quick and easy entry and exit, friendly staff, etc.
Not complicated everything runs smoothly!
The staff are always very friendly and helpful. Quick service once you arrive to the parking lot, and also when returning back to your car.
Always waiting for us upon arrival! Great drivers & cashier help~
Always great experience with the east parking spot employees. They are always fast and friendly!
Ease to reserve a parking spot, and let you do tackle the drive into the airport.
Quick to be picked up.
Great discounts offered.
Quick and very efficient!
Seamless.
easy and fast
Reliable, professional, dependable and safe.
easy to make a reservation and the employees there are very nice
Professional staff