Guest Testimonials

Please - overly long surveys just cause people to bail out. Only follow up with questions if the initial response is "unsatisfactory"

Helpful and friendly drivers with positive attitudes.

I really appreciate the regularity of the shuttles and being able to book reservations online. I also appreciate the flexibility of the timing for arrival and departures. On our last flight our plane was an hour delayed. Completely out of our control. I was able to get a shuttle, get to our car quickly. The place where my sister parked charged her $50 for being late by 1 hour. This is why I will continue to use The Parking Spot: you just get travel.

Very efficient and organized. Drivers were great.

The service provided was was very fast, professional, and efficient.

I enjoy the helpful friendly shuttle drivers, the staff checking in always have the most direct route to get to a parking spot, when it is snowing, it's wonderful to have covered parking, my husband love the free water when leaving. The app is wonderful to use.

good drivers

This service is extremely convenient.

I think you have some of the greatest employees ever! EVERY single one of them is so helpful and considerate. Please let them know how much their attitude and helpfulness is appreciated.

Busy week for travel, lady at the gate was very helpful on check in. Driver to the airport was slightly rude about uncovered vs covered parking areas. Guy that picked up was great! Overall outstanding service for the holiday week. Thank you!

Greeters and drivers are always very friendly and helpful. I also like that there is usually someone to assist at checkout because more often than not that is needed.

Perfect spot! Fast to and from the airport.

Customer service

My car is always safe. The employees are always very nice and helpful.

The Parking Spot Plus lot felt safe and secure for our car to be left there. So convenient to be picked up and dropped off by a shuttle directly from our car! Shuttles were efficient, and drivers were kind and helpful. The only thing that was a little confusing was the directions to the shuttle on our return trip. We had been given a card by our first shuttle driver with one set of instructions to the lot and told they had recently changed, and the app had different instructions, so that was a bit confusing, but we eventually figured it out.

Shuttles come quickly almost every time.

Easy parking and pickup. Helpful drivers who are courteous and welcoming!

Convenient location frquent shuttle buses

I really like that working process was easy. The moment I parked there was already a shuttle behind me to pick me up and they did not wait long. They just dropped me to the airport. It was a quick ride and also when I came back to the airport, I can just open the app and see where are the shuttles and the shuttle came to me to pick me up in two minutes. It was a great experience overall and the drivers shuttle also helped me to board and board the backs on the shuttle, which was very kind of him.

Driver supplies a card with exact parking spot location once customer boards the shuttle bus. Helps load luggage, too. :)

Very timely and professional personnel

EZPY and instant pick up and drop off at the airport!

Great service by the drivers. They are courteous and friendly. Dropoff/pickup is super easy and convenient.

Convenient and secured lot.

Easy. Minimal wait time. Alleviates hassle and anxiety of finding a spot.

Ease of use. Quick shuttle to the airport

Easy to access and driver pickups and drop offs at your vehicle. Very pleasant staff

the pick up and drop off to my car

After one try with The Parking Spot, I am all in! So reliable! Making reservations was a breeze. It's affordable and has rewards and promotions programs. The lot is in excellent condition. The APP got me in and out of the lot with ease and gave me all the information I needed; super easy to find my reservation. I have lots of travel coming up, and I have officially moved from one parking option that wasn't great to this one, which is great! Could not ask for more!

The drivers are so nice and friendly. It’s a wonderful experience every time I use this service to travel. The shuttles are on time and very easy to use. It saves me on money.