Guest Testimonials

Easy to get in and out and shuttle comes very quickly.

Drivers are amazing; discounted rates; reliable timing; good people.

Usually convenient and reasonably priced

I have parked here since Covid and will likely never go back to airport parking due to their lack of security. You had a short time of slow service after you acquired the other parking spot, but it seems to be improving. Still not back to what it was before. I'd like to see more vans, like before, so the wait times are not so long.

I love the personal service from the drivers - lifting heavy luggage in and out of vehicles, waiting in the dark until I am in my car, right to my car door drop off - all excellent features!

I am very disappointed that I mistakenly pre-purchased my 5-night parking at the wrong lot, and you did not honor that pricing. Your website is not clear at all as to which lot the reservation is for. It would be very helpful if the website could make it very clear which lot the reservation is for, or at least honor the discounted rate when someone makes a mistake, as I did.
All in all, I am glad The Parking Spot is available!

We used covered parking this trip and was surprised we were not picked up or dropped off at our spot. When we gave used uncovered in the past picked up at our spot

Regular pickup at all terminals

The only thing that I was not happy about was that I had a coupon and I forgot to use it, and when I tried to go back in, it would not let me update it and I am a fairly regular customer

Proximity to airport

Very convenient

Drivers were very helpful. The shuttle was prompt in the parking lot and at the airport. Driver went right to my car and helped with luggage.

Always helpful & quick to assist

It's a pleasure to use the services provided

Thank you

Consistently good service.

Convenient and efficient location and shuttle service

Very convenient, drivers show up quickly are very courteous.

Great customer service, including the drivers. Stephen is awesome!

That I can drive there and have my car there when arriving back. The staff is always friendly when picking us up from our cars and helping us load and unload our luggage.

Staff and available space

Communication is good and services are very reliable and efficient. The website is very user friendly.

We didn’t have to wait getting picked up leaving or returning. They dropped us off right at our car.

I love how personal the service is. They are so helpful with our luggage and kids.

Easy access , close to airport

Access is easy. Everyone is pleasant and helpful. Definitely will use Parking Spot Hartford for my next trip.

Everything was very convenient and user friendly. No trouble finding a spot and the shuttle services run often enough that there was never a long wait. 10/10 experience.

Convenient.
South and west pickup spots were confusing. You need signs that go up higher and can be easily seen.
The driver had a hard time finding my car upon my return.

Ease of parking reservation, knowing where to park without any hassle, and tracking the shuttle

Convenient

Convenient to airport; rarely have to wait for ride to airport; helpful and polite drivers and staff

easy to use and on time

Always quick drop offs and pick ups, car always waiting on return.

The whole experience was very smooth.