Guest Testimonials

So far every time I have used the service it's been great..

Kimberly was amazing by helping me! I signed up for The Parking Spot but it would not allow the discount code to go through so I called and she was able to help me. Kimberly was pleasant and polite throughout the phone call, which I appreciate.

Quick service from garage to airport

The Parking spot was conveniently located near the airport and easy to find. The service was easy to use and staff is helpful. Shuttle buses are available quickly both for drop off and pickup. I used the valet service and my car was ready for me as soon as we got to the parking garage which was fantastic after a long flight. Great service. I will be using it again.

quick pick up

Friendly staff, convenient to park. Shuttles are clean and often.

Fast pickup, convenient location, and covered parking. In addition, employees were extremely helpful with our luggage!

The staff is friendly and very helpful!

Three locations and good help with luggage.

Timely.

Excellent....

I love the convenience of dropping off my car, being picked up by the shuttle and then dropped off at the airport. No need to drive around looking for parking.
Only issue is pick up from the airport. This last time, I waited a ridiculous amount of time because the bus broke down and then they did not send another bus to pick up for over 40 minutes

It’s convenient to park and affordable when traveling.

Convenient. Avoids headaches of traffic driving through heavy traffic right at airport. Employees helpful and polite. Returned several times after heavy snow and lot was plowed and easy to navigate. Sometimes cheaper than airport rates for longer stays and they drop you right at the door

Location convience

Convenient and easy to use the app

Drivers were friendly. Buses run often so you don't miss your flight.

Once you have a reservation they have a spot for you. Shuttle is there right away. Never a long wait for shuttle upon arrival

Easy to reserve, check in, prompt shuttle to airport terminal, short wait time to get shuttle back to Parking Spot, car is waiting for pickup upon arrival.

Parking at this facility is easy and cost effective. I have been using these lots for years and I have never had any issues.

Convenient

Our driver was very helpful, even cleaning snow off our car when we returned from our trip.
I would definitely use this service again when we fly out of Columbus.

Location is easy to get to in the morning.

Ease of use

easy online instructions, easy on-off access from the highway.......no wait for the bus. It's all here.

Friendly staff
Great pricing
Prompt shuttle service

The convenience of getting picked up and dropped off at my car.

Everyone was so helpful! The car was right next to the shuttle and even warm when we got back to rainy and cold weather. I've already recommended The Parking Spot to a coworker!

Easy.

Great Customer Service! Everyone was really friendly and it was speedy and easy in valet.