The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   September 6, 2026 — Rated 10 out of 10 by D.B. Philadelphia - The Parking Spot North
What do you like about our services?

Everything was well organized friendly and great!
I use this service every time I fly out of Philadelphia

Report a concern   September 6, 2026 — Rated 10 out of 10 by R.R. Philadelphia - The Parking Spot South
What do you like about our services?

Accessibility to Philly airport and timely shuttle service with courteous drivers

Report a concern   September 6, 2026 — Rated 10 out of 10 by S.R. Newark - The Parking Spot Haynes
What do you like about our services?

Love TPS. The service great and the drivers are courteous

Report a concern   September 6, 2026 — Rated 10 out of 10 by Deborah Palmer Houston IAH - The Parking Spot 1 on Will Clayton
What do you like about our services?

Drivers are helpful. Ease of getting in and out.

Report a concern   September 6, 2026 — Rated 10 out of 10 by N.B. Phoenix - The Parking Spot
What do you like about our services?

It was easy and convenient. I didn't have to bother friends for transport or wait a long time trying to locate ride. Cost effective.

Report a concern   September 6, 2026 — Rated 10 out of 10 by F.Z. Chicago MDW - The Parking Spot
What do you like about our services?

So efficient, priced right and everyone is so nice and helpful.

Report a concern   September 6, 2026 — Rated 10 out of 10 by Hanzel Orellana Buffalo - The Parking Spot
What do you like about our services?

The price, the quick service and location

Report a concern   September 6, 2026 — Rated 10 out of 10 by P.F. Los Angeles - The Parking Spot Century
What do you like about our services?

Convenience and location.

Report a concern   September 6, 2026 — Rated 9 out of 10 by R.T. Philadelphia - The Parking Spot South
What do you like about our services?

In general, Parking Spot South is terrific. Great prices, great service. The upgraded vans are super nice. But every now and then... there are ridiculous delays when we arrive to park. The staff at the booth don't seem too troubled by this, which doesn't help people who are nervous about catching a flight. On one occasion there were at least 15 of us waiting for a van (none on site). Another employee came in, started one of the parked vans, then began to walk into the staff building. When I asked him if he could drive he said his shift didn't start for 20 minutes. That magnified my frustration (and everyone else waiting when I told them what he said). Imagine the different outcome on client service if he had picked us all up in that van and driven us to the airport instead of waiting at least 10 minutes for the next van and stuffing in (no seats left). I recommend you give your staff the authority to make good customer service decisions like this, and, especially, explain to the staff at the gate that people are stressed about flights, TSA, luggage, and everything else. They could significantly better trained on being perceptive about that, plus thoughtful and helpful in the moment. Thanks for listening.

Report a concern   September 6, 2026 — Rated 10 out of 10 by Lawrence Black Baltimore - The Parking Spot North
What do you like about our services?

Drivers and lot staff

Report a concern   September 6, 2026 — Rated 10 out of 10 by Donald Beyer Pittsburgh - The Parking Spot
What do you like about our services?

Easy online reservation and under a roof.

Report a concern   September 6, 2026 — Rated 10 out of 10 by B.W. Atlanta - The Parking Spot Plus
What do you like about our services?

Everyone is helpful and friendly

Report a concern   September 6, 2026 — Rated 10 out of 10 by B.B. Hartford - The Parking Spot
What do you like about our services?

Polite, courteous, on time
Excellent as always

Report a concern   September 6, 2026 — Rated 10 out of 10 by R.J. Los Angeles - The Parking Spot Century
What do you like about our services?

The woman at the window the the Century location was simply super. I had difficulty with the groupon payment I had made and she walked me through and worked with her supervosor to get me the savings. She was kind, courteous and wonderful. Thank you

Report a concern   September 6, 2026 — Rated 10 out of 10 by K.U. Cleveland - The Parking Spot
What do you like about our services?

They pick up and drop off at your car. Workers are friendly. You don’t have to wait long.

Report a concern   September 6, 2026 — Rated 10 out of 10 by M.M. Phoenix - The Parking Spot South
What do you like about our services?

All the staff were very friendly. I was traveling with two little kids and both drivers, departure and arrival, were happy to help with my luggage so I could focus on my kids. We park here because the service is above and beyond!

Report a concern   September 6, 2026 — Rated 10 out of 10 by B.C. Phoenix - The Parking Spot South
What do you like about our services?

Good customer service.

Report a concern   September 6, 2026 — Rated 9 out of 10 by V.Z. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Never had to wait to get picked up

Report a concern   September 6, 2026 — Rated 10 out of 10 by M.M. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Everything is convenient and very friendly.

Report a concern   September 6, 2026 — Rated 10 out of 10 by R.L. Chicago MDW - The Parking Spot
What do you like about our services?

Always friendly people who work at this location!

Report a concern   September 6, 2026 — Rated 10 out of 10 by R.F. Atlanta - The Parking Spot Plus
What do you like about our services?

Very easy to get around and pay for the service

Report a concern   September 6, 2026 — Rated 9 out of 10 by W.C. Dallas DFW - The Parking Spot South
What do you like about our services?

Very dependable very caring and our experience very efficient.

Report a concern   September 6, 2026 — Rated 10 out of 10 by J.H. San Francisco - Park N Fly by The Parking Spot
What do you like about our services?

They pick you up right from your car and then drop you off at your car. Can’t really beat that service.

Report a concern   September 6, 2026 — Rated 10 out of 10 by R.L. Salt Lake City - The Parking Spot
What do you like about our services?

Quick, convenient and easy.

Report a concern   September 6, 2026 — Rated 9 out of 10 by K.H. Hartford - The Parking Spot
What do you like about our services?

Accessible and earning points

Report a concern   September 6, 2026 — Rated 10 out of 10 by B.M. Oakland - Park N Fly by The Parking Spot
What do you like about our services?

Close to the airport. Easy pickup and delivery. Pleasant drivers.

Report a concern   September 6, 2026 — Rated 10 out of 10 by D.M. Philadelphia - The Parking Spot North
What do you like about our services?

Love the parking spot! Great location and shuttle service

Report a concern   September 6, 2026 — Rated 10 out of 10 by R.B. Denver - The Parking Spot West
What do you like about our services?

So easy and simple to do all online. The shuttle comes right to your car and loads your luggage. Then just check the app to find where to get the shuttle when you get back to the airport. So easy!

Report a concern   September 6, 2026 — Rated 10 out of 10 by N.B. Charlotte - The Parking Spot
What do you like about our services?

Fast, convenient, reasonable prices, friendly and helpful drivers. Thank you!

Report a concern   September 6, 2026 — Rated 10 out of 10 by R.S. Cleveland - The Parking Spot
What do you like about our services?

Friendly service


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