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Guest Testimonials
Quick pick up
Very quick and efficient. The drivers were also very courteous.
It was the easiest parking experience I have ever had at Newark
Timely, courteous and nice stacc
Prompt friendly bus driver
Quick pickup
I've used USAirport parking for 20 years, so the West site is familiar. The construction going on however is confusing, I guess it will be 100% covered, with associated fee increases. The shuttles come frequently (less so with South). South is pretty convenient but need to increase time for shuttle both ways. All is all, parking is parking. I'm not pro nor con on it. And since it is only when I need to fly out somewhere, I don't need ads for discounts that I can't use!
I already sent a note of appreciation to your corporate office, but I will reiterate: Last Monday, I arrived at BDL (Hartford) at around midnight. I was dropped off at my car in the self-park lot, and discovered my car was dead. I called AAA, but one of the shuttle drivers (Nhim) came around and I told him the situation. He said maybe he could help. He left and came back with a battery jumper, but it didn't start the battery. He called a fellow shuttle driver (Alberto) who came around with heavy-duty jumper cables, and the car started right up. He watched me to make sure the car was driveable and noticed that a tire needed air. He told me to follow him to the air pumps, where he filled up two of my tires and checked the rest. I tried to give him a tip but he kept refusing. Needless to say, the kindness and concern of your shuttle drivers at BDL helped immensely to make a disconcerting and potentially scary situation much, much better. I've been a longtime customer of The Parking Spot and you can be sure I will continue to be...and will tell people I know what a good service you provide. I hope Nhim and Alberto will get the recognition they deserve. Thanks so much. --Name removed
Direction from a real human at entry to the area for parking was most appreciated since we had been in a one hour fifteen minute delay for a fatal crash clean up on. the Turnpike and were running late. Delivery to the airport gate was prompt. In the hassle to make our flight I misplaced the card with the parking space marked on it, but when I described where we parked, your driver, Oliver, took us directly to the spot with out delay. Great service!
Great service
Great online experience and friendly attentive staff on site with a wonderful parking area
Always easy access and ease in getting to the airport.
I had a great experience with TPS Philly North. Didn't have to wait long for the us to take me to the airport and I also didn't have to wait long to get back to my car. Drivers were professional and helpful.
Everything the service was great.
The valet service is great, I find the drivers are very nice and friendly. Last time I called when I landed (my phone wasn’t getting a signal I thought) the person who answered the phone was very friendly and made sure I knew about the terminal A location changes and where to go.
Thank you
Totally safe and reliable. The shuttle drivers are very helpful as well. I will recommend them to all of my friends.
Fast pick up and easy to use
I always have a pleasant experience.
Quick, friendly and helpful
Return shuttle service is greatly improved
The parking spot drivers a awesome . They help with luggage and always friendly. I parked for 3 weeks while on my trip to Europe, price was great with AAA discount. Thank you so much ! This is the second time I used the parking , and each time I had smooth experience. I will definitely be using this service again
I like the pick up and drop off at my vehicle and the friendliness of the drivers.
Great parking and easy checkout
The friendly shuttle drivers.
Quick in most cases. However my debit card got hacked from using the QR code for tipping my driver on Tuesday this last week. Will not be using that ever again.
Great service as always!!
Timely, professional, and courteous personnel
Quick shuttles, nice people
Ease of reserving spot and wonderful, friendly drivers.

I like being able to park my car in a safe secure lot and have someone drive me to my terminal and pick me up on my return trip. It takes a lot of the stress of trying to navigate to, thru and from IAH.
Also the staff and drivers are very friendly. and the drivers are very helpful with luggage.
We always use The Parking Spot when flying out of Houston.