The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   October 29, 2025 — Rated 10 out of 10 by G.V. Phoenix - The Parking Spot
What do you like about our services?

Customer service #1

Report a concern   October 29, 2025 — Rated 10 out of 10 by Eve Cook Dallas DFW - The Parking Spot South
What do you like about our services?

User friendly app and courteous employees.

Report a concern   October 29, 2025 — Rated 10 out of 10 by K.S. Chicago MDW - The Parking Spot
What do you like about our services?

Awesome service!! We have used Parking Spot every time we fly out of Midway and the driver is always courteous and helpful. The free water as we exited was a wonderful touch! Keep doing what you are doing and we will never park anywhere else!! Thanks!

Report a concern   October 29, 2025 — Rated 10 out of 10 by C.G. Baltimore - The Parking Spot West
What do you like about our services?

Reliable and easy

Report a concern   October 29, 2025 — Rated 10 out of 10 by jeffrey wylin Houston IAH - The Parking Spot JFK
What do you like about our services?

Easy to get to. Quick pick up to and from the airport. Friendly employees. Clean van. I always use the Parking Spot.

Report a concern   October 29, 2025 — Rated 10 out of 10 by C.J. Atlanta - The Parking Spot
What do you like about our services?

The ease of the location and your helpful staff. You make it a very easy, pleasant experience.

Report a concern   October 29, 2025 — Rated 10 out of 10 by Crystal Young Austin - The Parking Spot East
What do you like about our services?

It was easy to schedule. I also loved that we had zero waiting time to get on a bus both at the parking spot and also leaving the airport.

Report a concern   October 29, 2025 — Rated 9 out of 10 by D.V. San Francisco - Park N Fly by The Parking Spot
What do you like about our services?

Reliable service

Report a concern   October 29, 2025 — Rated 10 out of 10 by C.T. Chicago MDW - The Parking Spot
What do you like about our services?

I’m able to drive park my car. The van comes to my car and the driver loads my luggage onto the bus and we make it midway with ease. When I come back I don’t have to wait long for a van to take me back to my car. I always use this service. Thanks for your service.

Report a concern   October 29, 2025 — Rated 10 out of 10 by Jon Krehling Baltimore - The Parking Spot North
What do you like about our services?

How easy and convenient it is to get a bus to get to parking and get to our spot.
The buses don't seem to make you wait more then 10 - 15 mins and its easy to find outside the baggage claim.

The drivers are always willing to get your luggage and take you directly to your car.

Report a concern   October 29, 2025 — Rated 10 out of 10 by Phyllis Freeman Orlando - The Parking Spot
What do you like about our services?

I like you don’t have to wait around.someone come pick you up soon as you get out your car

Report a concern   October 29, 2025 — Rated 10 out of 10 by S.R.M. Baltimore - The Parking Spot North
What do you like about our services?

Very convenient! I don’t want to park anywhere else!

Report a concern   October 29, 2025 — Rated 10 out of 10 by Lynda Steger St. Louis - The Parking Spot East
What do you like about our services?

Always a good experience with The Parking Spot East. No complaints at all from me.

Report a concern   October 29, 2025 — Rated 10 out of 10 by LaShon Taylor St. Louis - The Parking Spot East
What do you like about our services?

Excellent customer service from each of the shuttle drivers upon arrival and exiting

Report a concern   October 29, 2025 — Rated 10 out of 10 by K.Y. Atlanta - The Parking Spot Plus
What do you like about our services?

Easy peasy! I have a bad foot so I liked the fact that I was picked up and dropped off right at my car. Drivers were helpful and friendly.

Report a concern   October 29, 2025 — Rated 10 out of 10 by L.A.C. Nashville - The Parking Spot
What do you like about our services?

This was very organized and got me out of my car and onto the shuttle in record time. The drop off process was quick and easy. However, the return was not the case, but that was no fault of the Parking Spot but of the Nashville airport. As a handicapped person, I don't know what I would have done if the BNA staff member hadn't pushed me to the place where I would meet the Parking Spot shuttle to return to pick up my vehicle. That's insane. I may make a flight in February and I'm already thinking about the possibly freezing cold wait in an open parking garage for the shuttle. The shuttle arrived very quickly and I could watch its progress on the app, but BNA needs to fix that area to meet the shuttles. Maybe the Parking Spot could advocate for us, especially the handicapped. I don't know how someone traveling alone, in a wheel chair, trying to wrangle their bags would make it. And if you're on a budget without extra cash for tips!!! Crazy.

Report a concern   October 29, 2025 — Rated 10 out of 10 by K.H. Phoenix - The Parking Spot South
What do you like about our services?

Location & ease!

Report a concern   October 29, 2025 — Rated 9 out of 10 by N.D. Kansas City - The Parking Spot
What do you like about our services?

I like that I picked up quickly when I land back in Kansas City. They also like using the covered parking so that I don’t have to be outside in the elements.

Report a concern   October 28, 2025 — Rated 10 out of 10 by Kevin Belzer Phoenix - The Parking Spot
What do you like about our services?

Super convenient. Love that the parking is covered. Drivers are super friendly.

Report a concern   October 28, 2025 — Rated 10 out of 10 by R.P. Cleveland - The Parking Spot
What do you like about our services?

The card that is given by the shuttle driver with your parking space number and taken directly to your car when coming back

Report a concern   October 28, 2025 — Rated 10 out of 10 by S.R. Phoenix - The Parking Spot 2
What do you like about our services?

Easy and reliable

Report a concern   October 28, 2025 — Rated 10 out of 10 by R.M. Dallas Love Field - The Parking Spot
What do you like about our services?

Easy to make a reservation. Also easy to check in and out with just the phone app.

Report a concern   October 28, 2025 — Rated 10 out of 10 by B.B. Newark - The Parking Spot Haynes
What do you like about our services?

Easy on line reservation process. Ride to airport was there immediately. Ride back to Parking Spot was also done in a timely manner. I wouldn't hesitate to use the Parking Spot again.

Report a concern   October 28, 2025 — Rated 10 out of 10 by N.G. Kansas City - The Parking Spot
What do you like about our services?

Great service. loved the covered lots.

Report a concern   October 28, 2025 — Rated 10 out of 10 by C.B. Atlanta - The Parking Spot Plus
What do you like about our services?

Convenience; getting out of airport to my vehicle

Report a concern   October 28, 2025 — Rated 9 out of 10 by A.M. Dallas Love Field - The Parking Spot 2
What do you like about our services?

Shuttle availability - wait times are never long. Staff is always friendly & efficient. Convenience.

Report a concern   October 28, 2025 — Rated 10 out of 10 by C.S. Atlanta - The Parking Spot 2
What do you like about our services?

Friendly, courteous and caring staff. Very convenient for travel.

Report a concern   October 28, 2025 — Rated 10 out of 10 by M.P. Charlotte - The Parking Spot
What do you like about our services?

Everyone is courteous and efficient. I’m confident my vehicle is safe

Report a concern   October 28, 2025 — Rated 10 out of 10 by H.S. Denver - The Parking Spot West
What do you like about our services?

Frequent shuttles and plenty of parking!

Report a concern   October 28, 2025 — Rated 10 out of 10 by A.M. Atlanta - The Parking Spot Plus
What do you like about our services?

Good customer service, friendly staff; helpful staff; very professional


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