Guest Testimonials

Prompt, courteous service

The ease of the whole process

very easy to get in and out. Pick up service on time. No hassle anywhere.

Fantastic Drivers and love the ease of use. Always feel good about leaving my vehicle in the lot.

I love the valet drop off, it’s so convenient and easy. I love the rewards program, it’s nice to earn free parking.

Good service. Used to be a good price but that is changing, Still okay

Professional staff and easy parking

Prompt clean bus and professional drivers.

Very convenient and clean. Staff very friendly. We have used this service three times and wouldn’t do anything else.

Ease of parking and quick pickup by shuttle
Drivers are great

Frequent shuttles. Decently priced.

Being picked up and dropped off at your car!

Easy, reliable, convenient. We use your parking spot when we travel. Shuttled to gate, picked up when we return. Friendly staff.

Buses come very fast

I appreciate the very reliable and helpful pickup and drop off service.

Easy and quick

Great customer service. Pickup and drop off was effortless.

I like your location and the covered parking. I like the bus delivering you to your airline.

I was confused as to the pick-up location on my return. Expanding on the pickup location on return to LAX would be very helpful. Need to know which level of the airport the pick-up location is located.
Could you put up signs in the airport that tell clients where the parking spot pick-up is located.?

Price and convenience

It’s easy to spot the bus for pickup with its distinctive color and design. The driver was super nice and the location is near the airport. The entrance and exit is easy with the QR code.

It’s convenient location and speed of time the shuttles arrive. Drivers are always friendly

Easy check in. And extra wide parking

Pickup at the Parking Spot 3 lot upon arrival is instant. I can count on how fast you are to get me to the terminal. The return trip to the lot from the airport is also great. Maybe we are just lucky but we normally arrive at the shuttle zone to see our lot #3 pulling up. Also, your drivers at PS3 are great. Very personal and professional.

Prices with SWA employee discount; convenience; friendly, knowledgeable & accommodating staff; clean & secure environment; easy check-in & check-out; ability to book on line then pay the same price if you choose option of paying when leaving rather than at booking; flexibility in reservation details re: projected arrival & departure times; free bottled water & added value car wash coupons. Most FUN perk recently being quietly upgraded to covered parking spot … Thx Parking Spot! KB

Good response time and courteous drivers.

quick and professional service

Todo está bien , solo que mi inglés es bajo inglés y se me complica entender las instrucciones al entrar, pero me gusta

Never an issue when using The Parking Spot! We always get the best service

Efficient and close proximity

Everything! Great staff!