The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.M. Dallas Love Field - The Parking Spot
What do you like about our services?

Your people were amazing! I particularly loved the lady at the check out - I do not remember her name (possibly Elizabeth?); she is an older black woman with a heart as big as Texas!

Report a concern   March 9, 2026 — Rated 10 out of 10 by S.O. Baltimore - The Parking Spot North
What do you like about our services?

They pick you up from your car and drop you off at your car

Report a concern   March 9, 2026 — Rated 9 out of 10 by R.W. Charlotte - The Parking Spot
What do you like about our services?

Good cadence of shuttles, convenient in and out and most of the time good pricing.

An opportunity for improvement: your electric car charging infrastructure needs attention: many are now inoperable

Report a concern   March 9, 2026 — Rated 10 out of 10 by M.S. Columbus - The Parking Spot
What do you like about our services?

only recommendation is to make it more clear, on "how" to exit from covered partking area....exit arrows seem not enough & not large enough / not clearly pointing to exit routes/exit options

Report a concern   March 9, 2026 — Rated 10 out of 10 by J.G. Austin - The Parking Spot East
What do you like about our services?

Promptness in delivering to airport and in picking up at arrival .

Report a concern   March 9, 2026 — Rated 10 out of 10 by C.B. Philadelphia - The Parking Spot North
What do you like about our services?

Prompt and friendly drivers.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Thomas Santiago Baltimore - The Parking Spot North
What do you like about our services?

Great Drivers and staff.

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.C. Orlando - The Parking Spot
What do you like about our services?

Another airline passenger

Report a concern   March 9, 2026 — Rated 9 out of 10 by F.E. Nashville - The Parking Spot
What do you like about our services?

All went well. Driver was friendly; the drop off was timely; only issue was with pick up, from the time I called to the time the van arrived to pick up at the airport took about 20 minutes.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Reva Hereford Nashville - The Parking Spot
What do you like about our services?

Convenience

Report a concern   March 9, 2026 — Rated 10 out of 10 by T.S. Kansas City - The Parking Spot
What do you like about our services?

Easy process

Report a concern   March 9, 2026 — Rated 10 out of 10 by M.A. Atlanta - The Parking Spot Fly
What do you like about our services?

Proximity. Easy to book

Report a concern   March 9, 2026 — Rated 10 out of 10 by Wilfredo Cordero Dallas Love Field - The Parking Spot
What do you like about our services?

Booking through the app and getting a spot the day of went flawlessly, and a big reason we still use The Parking Spot. The other main reason is that there are constantly buses going to the airport, we have never been late or waited an unusual amount of time at the parking lot.

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.V. Dallas Love Field - The Parking Spot 2
What do you like about our services?

Easy to book. Helpful shuttle drivers. Easy to get in and out.

Report a concern   March 9, 2026 — Rated 9 out of 10 by J.F. Salt Lake City - The Parking Spot
What do you like about our services?

Being able to reserve a spot on the app before I leave for the airport. Regular and reliable pick up and travel to and from the airport.

Report a concern   March 9, 2026 — Rated 10 out of 10 by C.J.D.C. Baltimore - The Parking Spot North
What do you like about our services?

Easy to reserve, easy to self-park, super convenient shuttle pick up and drop off. Confident that my vehicle is safe. Feel safe with the shuttle service.

Report a concern   March 9, 2026 — Rated 10 out of 10 by K.E. Salt Lake City - The Parking Spot
What do you like about our services?

They are convenient and easy to use.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Mary Perez St. Louis - The Parking Spot
What do you like about our services?

The service is always great, I feel confident leaving my car everytime I travel.

Report a concern   March 9, 2026 — Rated 10 out of 10 by J.R. Atlanta - The Parking Spot Fly
What do you like about our services?

Your people your service and your on time pickup both to the airport and back to the lot

Report a concern   March 9, 2026 — Rated 10 out of 10 by M.H. Baltimore - The Parking Spot West
What do you like about our services?

Car to terminal convenience, put luggage in van and back into car.

Report a concern   March 9, 2026 — Rated 10 out of 10 by W.M. Dallas DFW - The Parking Spot South
What do you like about our services?

Convenient. Shuttle to and from terminal. Easy in and out. Option for covered or uncovered parking.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Deborah Newcomb Phoenix - The Parking Spot
What do you like about our services?

Very easy and affordable!

Report a concern   March 9, 2026 — Rated 10 out of 10 by C.R. Phoenix - The Parking Spot
What do you like about our services?

Bus to car service, clean and comfortable busses, professional courteous drivers. Ease of online reservations, ease of entry and exit. Covered parking spots.

Report a concern   March 9, 2026 — Rated 10 out of 10 by P.P. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Convenient and prompt

Report a concern   March 9, 2026 — Rated 9 out of 10 by T.M. Kansas City - The Parking Spot
What do you like about our services?

it's close to the airport and I can park my vehicle under cover... The construction is horrendous to get to the lot.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Daniel Marino Pittsburgh - The Parking Spot
What do you like about our services?

Friendly, timely, professional.

Report a concern   March 9, 2026 — Rated 9 out of 10 by M.T. Kansas City - The Parking Spot
What do you like about our services?

Ease of use.

Report a concern   March 9, 2026 — Rated 10 out of 10 by R.B. Phoenix - The Parking Spot South
What do you like about our services?

Easy access. Quick response at airport.

Report a concern   March 9, 2026 — Rated 10 out of 10 by T.R. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Easy and convenient covered parking

Report a concern   March 9, 2026 — Rated 9 out of 10 by T.M. Philadelphia - The Parking Spot North
What do you like about our services?

Easy to book, easy to pay. Shuttles for the most part are great. Have had some less than great drivers but overall good. Please do not share my name


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