Guest Testimonials

Efficient and easy to use

Parking Spot is my go-to for extended parking at BWI. I love the ease of the App and getting in and out of the lots. A shuttle comes almost immediately and drivers are always courteous. Upon return I never have much of a wait before seeing a Parking Spot shuttle ready to take me back to my car.

The covered parking is worth the price in a pending snow storm too!

Easy lot to access, friendly drivers, who are more than willing to assist with transporting your luggage and a short walk from the curb to your terminal makes a winning combination.

Easy in and out. Shuttles run without long wait

Everything. The staff was friendly. We did not have to wait for shuttle. It was our first time and will use it again

Good

Shuttle was prompt and did not wait till full to go or come from airport. Driver was professional and helpful. We had left a carry on bag and we were called by the office. They put it in the managers office till we could return to pick it up. Very happy. I do think youi need to update your shuttles-worn seats and very bumpy.

Easy in easy out. Sometimes your shuttles aren’t the best

Easy to use. Very dependable. Driver helps with the luggage

The bus driver helped us to dig out our car from snow. We appreciated it very much.

The covered parking area.

Pickup and delivery with shuttles is very good. Drivers are friendly.

Obviously the covered parking. The flexibility and availability of shuttles is very important as well.

The greeter was great when arriving at parking spot north for our trip, we easily found a spot in our booked area. The shuttle arrived quick and driver was helpful and got us to our correct terminal. Upon arrival the app said we had to call but then the shuttle just showed up anyway. Other than that that the app was easy to use and overall highly recommend!

We came home after a major snow and ice storm and our driver (CJ) dug us out of the parking spot. This was no easy feat. First he had to dig out the car doors so my husband could get in and turn on the car. Then he had to help me get over a huge pile of snow and ice just to get into the car. I am scheduled for back surgery and my husband is 84 years old, so we were no help at all. He worked on our car for at least an hour and then pushed us out. Not only was he helpful, kind, and a very nice person, he was not leaving anyone on our shuttle stranded. Ours was not the first car, nor was it the last on his run. I cannot think of any other person or company that would go to this extent.

Our flight had been cancelled and we were booked on a much later flight and we were not charged for the extra hours we remained in The Parking Spot North. We will always use The Parking Spot North and we will always recommend them to our friends and family.

I will also never travel in the winter again without a pair of boots in the trunk of the car-LOL.

When the van driver droped me off, my car was there waiting for me.

Quick and easy

The location to Newark airport is great. Shuttles are quick. This last time the temperature was extremely cold and the shuttle came in less than 5 minutes! All the employees are always friendly. With the storm we had the day before we returned, our car was clean and all employees were great, even though I am sure they all had put in long days.

Vans are timely. I like that I could track its location when I was at the airport waiting

quick pickup and drop off

The proximity to the airport and the convenience of the shuttle. Literally door to door service.

We had a great experience from start to finish. The entire process was a breeze from parking to shuttle to drop off and pick up. The staff was very nice and helpful. We happened to arrive immediately following an ice and snow storm. They even helped dig us out and provided the necessary tools.

superlative customer service from all involved, valet, front desk and driver (and has been for years!).

Convient

On our list trip, due to cold winter weather, our battery would not turn over. A driver with a jump box arrived in less than two minutes to help.
He then came back as we were warming up the car to make sure we didn't need a warm place to wait.
Thank you so much!

It was great, very easy to access.

Convenient
Courteous drivers.
Easy to set up on app.

Your drivers are great. Always pleasant and polite. Your lots are always clean and feel safe. Been using you guys for years.

GREAT SERVICE we didn't have to wait long

Courteous and kind services very helpful