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Guest Testimonials
Ease of getting there from Hendersonville. Briley, no I65 nearing Nashville or I40. No parking at BNA and waiting for their terrible shuttles. Car ready to go after arrival to the PS. No phone call needed after arrival at BNA, just open the app. Brilliant.
The entire process has gotten much easier. The reservation process, entering and exiting with the QR code, and transport to and from the airport were all smoother, and more timely. The last time we flew in (before this time) we waited more than 20 minutes for a shuttle to pick us up at the airport. This time the shuttle was already there.
Ease of access and exit
Everything!
My company requires that its employees use it since they have an agreement with the parking facility. It is very good however. The people are courteous, and attentive. Some even are entertaining by making jokes, etc. The buses are prompt and the drivers are excellent.
Easy to get in and out to the Hobby airport. And I know my truck is safe and won't be broken into.
We went on vacation and left our vehicle at the Parking Spot #2. The service was exceptional and I felt safe leaving my vehicle at this facility.
Easy peasy
FIVE STARS!!!
We arrived at the Parking Spot on 1/30/26 @ 3:00 AM. It was 7 degrees, and the nicest lady that was driving the shuttle vehicle jumped out and grabbed the bags from my husband. Seriously, she did not want my husband loading our bags, and he is 66 yrs old and very able to do it! She was so friendly, very cautious driver, and very professional!! We left her a $20 dollar tip~~ if any one is reading this, PLEASE LEAVE ANY SHUTTLE SERVICE EMPLOYEE A GRACIOUS TIP!!!! THEY ARE NOT MAKING TONS OF MONEY: THEY RELY ON TIPS TO GET YOU TO YOUR DESTINATION SAFELY!!! (comment coming from a past waitress). When we arrived back @ Cleveland on 2/2/26 @ 8:00 PM, another gentleman arrived in 12 degree weather and took our bags (again, wouldn't let my husband carry them), and it was 13 degrees outside in Cleveland, he helped us out of the shuttle, asked if we needed any other help, The location is less than 5 minutes from the Airport, and you are dropped off + picked up under a sheltered area , with a short walk to the Airport entrance. We strongly recommend them!!!!!
You make it easy. We use the Valet service and as senior citizens, there is nothing better. Your people are polite and very friendly as well. 10 out of 10!
Convenient location, great service, helpful app.
The price was excellent if you pay upfront. Great location and easy drop off.
Convenient and the shuttle bus is ready to pick you up
Our two trips to and from the airport were quick and easy and the shuttle drivers very nice and helpful with our luggage.
Very good👍
I loved that you picked me up at my car and returned me to my car
We liked how quickly the shuttle arrived for pick up when we parked at the airport and departing pick up was great too! The drivers were very nice and helpful!
Ease of parking. Clean and safe.
Convienence in location and your shuttles are fast and friendly.
From the young lady at the gate upon check in to the bus driver there and back, THE PARKING SPOT is the best ! It’s convenien, fast, cost effective and reliable!
Easy to navigate the app; buses run frequently and a nicely temperature-controlled; drivers are personable and provide assistance with luggage when needed. In addition the parking rates are reasonable.
Fast and easy service!!
Always professional staff from greeters to drivers!
Easy to get to, speedy service.
Great parking prices and service to the airport
East, reliable, convenient, courteous.
Appreciate that there is always a “LIVE” person to assist whether I am parking my car or returning from a trip. Thank you!
The shuttle drivers are always right there with you, within a minute or less after you park. They are pleasant, courteous, helpful and efficient.
El servicio es muy bueno y nos sentimos contentos de todo

Easy clean and friendly