Guest Testimonials

Your staff is very helpful in all situations!

Nicest people drive your buses and solve problems

Smooth in and out…

It’s a say to book a parking spot and easy to park. The drivers that take us and pick us up from the airport are awesome.

Everything!!’

easy and very little waiting

Smooth andv asy. From bring picked up at your car, to dropped off at your car, to shuttle tracking and information, to affordability it is truly a top notch experience and the only way I'd park at CLT going forward

Everything. It’s easy start to finish! You don’t have to worry about finding a spot or getting a ride!

Van drivers are driving carefully, not over speed limit and vans are picking up every 5-10 minutes

Friendly drivers, ease of use with the app. Easy in and out to the highway.

Easy door to door service.

So easy to get in and out. Shuttles are very convenient. App works great!!
Thank you for the great service!

Easy to check in with QR code, fast shuttle service to and from airport, competitive pricing

Easy to pre-register and check-in was easy. Attendant right there to assist if I needed it. Transport was there right away to take me to the airport. Very friendly and I never felt unsafe

Prompt and very easy to get where you are going!

I liked the valet service! Having my warm car ready to get into and go home after traveling all day was a comfort! The easy check in and check out was good too!

Very helpful drivers

The service is excellent

The long red hair lady came out of the booth and helped me with every question I had. I was nervous at first since this was my first time using the parking spot. But she was so fantastic, friendly and helpful that she eased my tension and showed me exactly what to do. The next process of parking and the bus picking me up was just as simple and stress free. I will be recommending and using the parking spot for all my airport parking in the future. It also saved my company over half of what airport parking would have been... actually it was about a third of the airport parking price! ALL IN ALL- GREAT EXPERIENCE AND LOVE LOVE LOVED THE LADY WITH THE LONG RED HAIR, WE even joked and laughed together!

This location has the best customer service from all employees. I have been parking here for a few years now and wouldn’t park anywhere else. The price is usually right and the service is top notch.

Easy and quick

Promptness, undercover, convieniient

Spot parking does a great job of picking up and delivering you to DIA. The garage covers your car adequate for the weather and there are no pipes for birds to rest on and poop on your car. The only issue is that there covered parking customers have to drive through a maze to get to the covered lot and then when you are returning you go through another maze to exit. The covered area of the parking is not marked well for exiting and requires driving around looking for the way out.

Quick pickup on arrival and for return from the airport. And cold water bottles are always appreciated.

The driver's are always helpful and courteous

Very easy to use, but I wanted to report an issue we had with this tri.
The kiosk did not recognize our reservation for covered self-parking and would not raise the gate until we finally selected an option that let us in. Then, when we were leaving the facility, it would not recognize it either. An agent had to assist to let us out.
That is the first time we have had an issue. I hope it was a one-time glitch that has been corrected.

Everything went well.

Last time I was there, I needed some help from the guys working at the gate and all the time they were nice and helpful. I really appreciated the help they gave to get in and out.

That one was the 2nd times I have been there for saving my car and all the times until now, the staff that I have could interactive have been wonderful, included the bus drivers.

The 1st time when I went there on August, 2025 was to know how that Spot 2 works. So, since I felt my car safe and the staff was very nice too, I decided to return a 2nd time. Even, getting the reservations by the web have been easy and fast.

I am very satisfied with the treatment I have received so far. Thank you to all of you.

Fast pickup, assistance with bags, drop off at terminal and covered parking. Easy iPhone check-in and checkout.

Covered parking and transport to terminal