The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   November 6, 2025 — Rated 10 out of 10 by D.H. Phoenix - The Parking Spot 2
What do you like about our services?

Pickup was quick both at the lot and at the airport. Friendly courteous drivers. Easy booking and scanning in and out with QR code. I expected covered parking to mean a ramp rather than carport style but not really an issue with the normally dry weather in Phoenix.

Report a concern   November 6, 2025 — Rated 10 out of 10 by J.P. Oakland - Park N Fly by The Parking Spot
What do you like about our services?

Your staff cares about the customers and the cars. I am always pleased with customer service, from my drivers to cashiers. This latest trip, I forgot to close my back window, when I got back there was note and plastic covering to protect my car. I truly appreciate the care and service provided. I am not parking anywhere else, whether it is in SFO or OAK, we are only parking at your facility.

Report a concern   November 6, 2025 — Rated 10 out of 10 by S.B. Baltimore - The Parking Spot North
What do you like about our services?

I like your promptness.

Report a concern   November 6, 2025 — Rated 10 out of 10 by D.C. Kansas City - The Parking Spot
What do you like about our services?

Everything is so smooth and organized! The prices are reasonable and ZI have yet to run into any problems

Report a concern   November 6, 2025 — Rated 10 out of 10 by V.R. Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Fast and on time service, friendly drivers!

Report a concern   November 6, 2025 — Rated 10 out of 10 by M.S. Philadelphia - The Parking Spot South
What do you like about our services?

Personal, friendly drivers. Clean buses, and ease of making a reservation.

Report a concern   November 6, 2025 — Rated 10 out of 10 by L.F. Orlando - The Parking Spot
What do you like about our services?

Outstanding customer service by manager Ray.

Report a concern   November 6, 2025 — Rated 10 out of 10 by T.C. Philadelphia - The Parking Spot South
What do you like about our services?

Just EASY and reasonable pricing. I am always able to schedule easy, park easy, get to my terminal easy and back to my vehicle EASY. I will always use this service as long as they continue to be consistent as they have been over the years. Great job!

Report a concern   November 6, 2025 — Rated 9 out of 10 by G.T. Phoenix - The Parking Spot 2
What do you like about our services?

Easy to schedule parking and quick pickups at airport.

Report a concern   November 6, 2025 — Rated 10 out of 10 by Amy Sparling Columbus - The Parking Spot
What do you like about our services?

Great service, friendly staff always

Report a concern   November 6, 2025 — Rated 10 out of 10 by M.S. Buffalo - The Parking Spot
What do you like about our services?

Easy to use, trustworthy, associates very friendly and helpful…

Report a concern   November 6, 2025 — Rated 10 out of 10 by C.O. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

good location - great shuttle service

Report a concern   November 6, 2025 — Rated 10 out of 10 by M.K.O. Buffalo - The Parking Spot
What do you like about our services?

The pick up and drop off are timely!!

Report a concern   November 6, 2025 — Rated 10 out of 10 by M.G. Atlanta - The Parking Spot Fly
What do you like about our services?

It was quick, efficient, and the drivers were super helpful, friendly, and professional. Highly recommend.

Report a concern   November 6, 2025 — Rated 10 out of 10 by J.P. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Prompt, helpful, courteous. We have used Park n Fly for years now. Being seniors and one of us with terrible arthritis, it is important and meaningful to us to be able to rely on others for a bit of help from time to time, and PNF comes through. Turnover seems to be on the high side, but many service organizations have the same issue. However, the people we have interacted with are always helpful and nice. We miss the valet service they had some years ago (prior to the Parking Spot acquisition), but understand staff shortages can cause cutbacks of services. Keep up the good work!

Report a concern   November 6, 2025 — Rated 10 out of 10 by M.F. Buffalo - The Parking Spot
What do you like about our services?

Easy

Report a concern   November 6, 2025 — Rated 10 out of 10 by H.F. Newark - The Parking Spot Haynes
What do you like about our services?

Easy, friendly, prompt

Report a concern   November 6, 2025 — Rated 10 out of 10 by D.R. Miami - Park N Fly by The Parking Spot
What do you like about our services?

Covered parking, assistance with luggage, frequent shuttle service, and friendly and helpful employees.

Report a concern   November 6, 2025 — Rated 10 out of 10 by S.R. Oakland - Park N Fly by The Parking Spot
What do you like about our services?

process for on-line reservations is very straightforward, the mobile app is intuitive enough, the person who greeted me (upon arriving and departing) was courteous, the reminder for my reservations is appreciated, and the shuttle drivers are always pleasant and helpful.

Report a concern   November 6, 2025 — Rated 10 out of 10 by D.N. Philadelphia - The Parking Spot North
What do you like about our services?

Easy access. Professional and friendly drivers.

Report a concern   November 6, 2025 — Rated 10 out of 10 by J.D. Dallas Love Field - The Parking Spot
What do you like about our services?

Close to airport with easy access

Report a concern   November 6, 2025 — Rated 10 out of 10 by Anne Koleson St. Louis - The Parking Spot 3
What do you like about our services?

The location for Parking Spot 3 is excellent for both STL terminals. The drivers are friendly and helpful with large bags and not-so-large bags! Pre-payment and check in and check out with a QR code is fantastic!

Report a concern   November 6, 2025 — Rated 10 out of 10 by H.C. Cleveland - The Parking Spot
What do you like about our services?

Your employees are great, you can't be successful without good people

Report a concern   November 6, 2025 — Rated 10 out of 10 by E.N. Denver - The Parking Spot South
What do you like about our services?

Timely pickup and delivery at airport

Report a concern   November 6, 2025 — Rated 10 out of 10 by J.S. St. Louis - The Parking Spot 3
What do you like about our services?

We use The Parking Spot every time we travel. Our car is safe and the shuttles are always reliable and the drivers are pleasant

Report a concern   November 6, 2025 — Rated 10 out of 10 by C.W. Atlanta - The Parking Spot 2
What do you like about our services?

Very efficient and friendly.

Report a concern   November 6, 2025 — Rated 10 out of 10 by J.V. Philadelphia - The Parking Spot South
What do you like about our services?

Excellent service, professional drivers... Great company!

Report a concern   November 6, 2025 — Rated 10 out of 10 by J.W. Salt Lake City - The Parking Spot
What do you like about our services?

Efficiency in getting us to and from the Airport. Friendly shuttle driver service.

Report a concern   November 6, 2025 — Rated 10 out of 10 by S.P.A. Houston IAH - The Parking Spot JFK
What do you like about our services?

The driver gave us excellent service, he help us with our luggages and was very pleasure

Report a concern   November 6, 2025 — Rated 9 out of 10 by M.R. Denver - The Parking Spot West
What do you like about our services?

i like the location


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