Guest Testimonials

Ease of booking, great frequency of shuttles to and from the ramp and Terminals. Clear communication on pick-up/drop off process. Very helpful drivers.

That the shuttle meets me at my car, the shuttle drivers are courteous and the shuttle busses are clean and feel well maintained

Location, Customer Service and Safe.

you are prompt, pleasant and professional

The prontitude of the pick up & the Heat inside the rigs.

The staff is so very friendly and helpful. Shuttles are clean!

Convenient and affordable.

I liked...
-Friencly staff
-Little wait time
-Easy access to lot
-Picked up by your car when you arrive and taken to your car when you leave
-The lot is gated
-The lot feels safe as well as it feels safe to leave your car

I did not like.....
-how the prices changed from one day to another when making the purchase online.
-how difficult it was to get your January promotional discount to show up at checkout.
I had to call to for assistance. Your staff member was extremely helpful but I should not
have had to make the call in the first place.
-being charged for switching from Parking Spot South to Parking Spot North.

Conveniently located, secure, prompt delivery and pickup, and fairly priced.

I liked that someone immediately told us where to park and he came right to us to help put in our baggage. Also, pickup was a breeze and drop off the same.
I do think that you are a little expensive considering the area, but I really like your coupons for percentages off. We will be back on Feb. 18th and hope to have the same, wonderful experience with you.
Thank you,
Name removed

I love booking within the app and using it for check in and check out.

The wait for the shuttle going and coming from the airport was a little longer this time than past experiences but was still within 15 min probably each way.

I always feel very safe on the shuttle as well as getting back to my car within the secured gated parking lot. This is something very important to me.

The location is also great close to the airport but not too close where I hit traffic getting to the lot.

I flight Southwest and The Parking Spot East is easy to get in and out of and reasonably priced.

Short wait to get picked up on either end.

Almost no wait for the shuttle, heading out or coming home. Clean, temperature-controlled shuttles with friendly, helpful drivers.

close to airport. Friendly and helpful staff. Dont have to wait too long for a bus.

Typically very reliable on picking up and dropping off in a timely manner

Easy to navigate. People were kind and courteous.

Easy and convenient

Overall good service

Drivers were timely and friendly. You made my trip easier.

Close to home, very convenient

easy to reserve a spot - taking to the airport and pickup at the airport are efficient.

counter staff very friendly; drivers friendly too!

Driver made sure vehicle started and even brushed some snow off after 10 days

I like that I can reserve and pay ahead of time. The shuttle drivers do a good job. I don't have to wait long for pick up.

The staff is very courteous and friendly. Some of the shuttles need new upholstery for customer seating as many have very dirty and worn fabric.

Arrives at vehicle quickly after parking. Shuttle is warm and comfortable. Pick up at airport is timely and consistent. Drivers are very friendly and helpful. Price is reasonable and lot is safe and secure

Convenience. The availability of shuttles gets me to LAX quickly and easily without the hassle of dealing with the airport traffic myself.

100/10 - Parking Spot 3 is where it's at. Everyone I have ever dealt with is awesome and they go above and beyond. I can't say enough good things about everyone that works here. The drivers are A+. Keep up the good work!

Quick to get picked up and dropped off.

Always great service.