The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   December 5, 2025 — Rated 10 out of 10 by K.V. Phoenix - The Parking Spot 2
What do you like about our services?

Convenient and your drivers are great.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Barbara Gordon Buffalo - The Parking Spot
What do you like about our services?

-Punctual
-User friendly
-Organized
-Reliable
-Courteous
-Above and beyond what was expected

Report a concern   December 5, 2025 — Rated 10 out of 10 by T.S. Charlotte - The Parking Spot
What do you like about our services?

I like having a covered & secure place to park my car when I fly.
The shuttles & drivers are very prompt & helpful

Report a concern   December 5, 2025 — Rated 10 out of 10 by J.F. St. Louis - The Parking Spot 3
What do you like about our services?

It's easy to get to, and quick to shuttle to and from the airport. The price is cheaper than other options as well.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Mark Douglass Dallas Love Field - The Parking Spot
What do you like about our services?

Pickup on time at spot and ease of entire process.

Report a concern   December 5, 2025 — Rated 10 out of 10 by S.H. Denver - The Parking Spot South
What do you like about our services?

Convenient

Report a concern   December 5, 2025 — Rated 10 out of 10 by D.G. Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

I like;
You keep many vans circulating between the parking lot and airport.

The drivers are courteous. They help all kinds of people. They give you a card w' Park #

The parking lot is organized. Pavement in good condition. Every parking spot is numbered,

An attendant at the entrance showed me how to find my reservation on my phone. HELPFUL

There are no surprises. The service is consistently good.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Karen Cross Pittsburgh - The Parking Spot
What do you like about our services?

Very efficient and friendly service !

Report a concern   December 5, 2025 — Rated 10 out of 10 by S.E. Oakland - Park N Fly by The Parking Spot
What do you like about our services?

I arrived back from an overseas trip with an injured leg. The attendant was very helpful in assisting my wife to fetch our car to the front and load our luggage. He also brought us bottles of water. We have used this facility many times in the past and have always found it convenient and clean, and the shuttle to the airport is reliable.

Report a concern   December 5, 2025 — Rated 9 out of 10 by P.G. Denver - The Parking Spot West
What do you like about our services?

Parking lot was under construction and a little difficult to navigate.
Driver was helpful, friendly and on time.

Report a concern   December 5, 2025 — Rated 10 out of 10 by B.S. Atlanta - The Parking Spot 2
What do you like about our services?

Easy to check in and find a parking spot. The van drivers were friendly and helpful.

Report a concern   December 5, 2025 — Rated 9 out of 10 by C.S. Pittsburgh - The Parking Spot
What do you like about our services?

Recently, Utilized - "The Parking Spot", as It's been some Time. Everything is ABOUT being "ONLINE*, using Online processes. As a Military Vet, Learned the necessary processes to obtain - Military Discount. Process was "Sort of Easy" but the Process was Accomplished. Thanks for the Support Staff in this Matter. Now, I have the *Parking Spot* APP - on my Phone for Future scenarios.

First name removed

Report a concern   December 5, 2025 — Rated 10 out of 10 by V.R. Charlotte - The Parking Spot
What do you like about our services?

Shuttle comes to your car and drivers help lift bags

Report a concern   December 5, 2025 — Rated 10 out of 10 by Ankit Garg Buffalo - The Parking Spot
What do you like about our services?

The consistency of high quality service year after year is noticeable. I will continue to use and recommend you guys.

Report a concern   December 5, 2025 — Rated 10 out of 10 by M.M. Austin - The Parking Spot East
What do you like about our services?

It was an easy experience. Easy to park when I first came there and very quick when I landed and got to our car.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Aristide Sika Denver - The Parking Spot South
What do you like about our services?

The quick service, reliable service and things are good and easy to access with the app and can also track the progress of the drivers so you have an idea of how long to wait. I like it 🙏🏽

Report a concern   December 5, 2025 — Rated 10 out of 10 by M.D. Hartford - The Parking Spot
What do you like about our services?

Consistency Friendly affordable

Report a concern   December 5, 2025 — Rated 10 out of 10 by S.W. Chicago MDW - The Parking Spot
What do you like about our services?

Prompt, helpful driver, stress free and reasonable pricing

Report a concern   December 5, 2025 — Rated 10 out of 10 by K.A. Dallas DFW - The Parking Spot South
What do you like about our services?

Friendly service.

Report a concern   December 5, 2025 — Rated 10 out of 10 by J.S. Charlotte - The Parking Spot
What do you like about our services?

Staff are friendly and helpful

Report a concern   December 5, 2025 — Rated 10 out of 10 by K.S. Baltimore - The Parking Spot North
What do you like about our services?

Easy to use. I love that the shuttle comes to my car to pick me up and send me home.
I DON'T like that when the app wouldn't come up on my phone, the man in the booth growled that he couldn't help me and made a needlessly unpleasant fuss about getting me to back up. I had finally got him to listen that I'd made my reservation months ago and I'd appreciate help. He softened his tone and suggested I try to find an email containing the QR code. I was able to find it. Note to self: take a screen shot of the QR code in the future and remember the booth guy isn't as helpful as shuttle drivers. Come to think of it, maybe I should consider a different parking lot...

Report a concern   December 5, 2025 — Rated 10 out of 10 by C.S. Kansas City - The Parking Spot
What do you like about our services?

Timeliness

Report a concern   December 5, 2025 — Rated 10 out of 10 by Drusilla Silas Dallas Love Field - The Parking Spot 2
What do you like about our services?

the lot is easy to get in and out of.
friendly and helpful drivers

Report a concern   December 5, 2025 — Rated 10 out of 10 by B.B. Salt Lake City - The Parking Spot
What do you like about our services?

Prompt pickup to and from airport and extremely helpful staff. From the gate attendant to the driver they lift my spirits.

Report a concern   December 5, 2025 — Rated 10 out of 10 by B.M. Charlotte - The Parking Spot
What do you like about our services?

The drivers are pleasant and courteous. On our last trip, the young man who picked us up at the airport picked up our bags, loaded them, and when we arrived at our car, he loaded them into the trunk for us!

Report a concern   December 5, 2025 — Rated 10 out of 10 by T.H. Charlotte - The Parking Spot
What do you like about our services?

Easy to book and use the App to enter/exit with very little hassle. Ability to mark your spot and to track where the shuttles are when you return.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Kay Lee Atlanta - The Parking Spot
What do you like about our services?

Friendly staff, ease of pickup and returns and shuttles seem to always be ready for pickup.

Report a concern   December 5, 2025 — Rated 10 out of 10 by A.C. Hartford - The Parking Spot
What do you like about our services?

Easy parking, drivers are very helpful, waiting outside terminal for customers and always quick and safe ride to/from car

Report a concern   December 5, 2025 — Rated 10 out of 10 by Laura Wall Columbus - The Parking Spot
What do you like about our services?

The efficiency, the staff, Brandon on the way out the lovely gentleman who picked us up on Sunday early evening and took us back to our car the ease of checking in with the app the ease of checking out with the app the prices everything was flawless with this past trip.

Report a concern   December 5, 2025 — Rated 10 out of 10 by M.B. Phoenix - The Parking Spot South
What do you like about our services?

Easy, fast, affordable


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