Guest Testimonials

Easy to make a reservation. Drivers are always polite and professional.

Fair pricing and frequent bus runs to and from the terminal.

Friendly driver

Easy to book on line. Love the QR code being sent the day of arrival. Valet service is quick & easy (highly recommend over self park) & my car is consistently ready when I arrive for pick up. At airport shuttle is easy to locate & I’ve never waited more than a few minutes. Nice drivers & clean buses.

I always book the uncovered valet parking. Easy to book online, dropping off and exiting the parking lot when I leave. The valet person the last two times I picked up my car was very polite and friendly.

great service, thank you!

Easy to use app to reserve parking needs.

1st time using the app to call for a shuttle after 11pn arrival. App showed a phone number tab to call and an “ok” tab. Clicked on the number tab but nothing happened. Tried several times with same result. Family member was able to call the.number to get a shuttle. Somewhat comfusing.

10/10! My first experience using a non-airport parking lot and I will absolutely be back. Service was so fast and efficient — thank you!

Dependable, but they put the pick up area the fartherest away of all the shuttles.

Reliable pickup and easy to make a reservation.

Drivers are curtious and prompt.

Service is good. Pick up and drop off is timely, and drivers are friendly.

Prices have risen - the only negative.

When returning to Chicago a few days ago our car battery was dead. The shuttle driver appeared a few minutes later with a battery charger and got us started and on our way. Your employees are always cheerful.

Offer under roof locations. Smaller wait times.

Easy assess and quick pick ups

The Parking Spot 3 is my first choice when flying out of STL - Lambert. The ease of booking through the app is great. Having the option of covered parking was a plus on my most recent trip.

Covered spaces and easy drop off/pick up at the airport.

Proximity to the airport, speed of shuttle service, ease of booking, and price are all great. I typically take rideshare to and from the airport but when I do park, parking spot is my go-to.

Friendly staff at front along with drivers. Quick access to airport

Convenient parking. Shuttles are timely. Easy checkout.

Everyone was friendly and helpful.

Convenient, professional, friendly service. Best rates in the area.

They were very efficient and helpful. Only waited about 5 minutes to be picked up from airport when we returned. The only thing that was confusing is that I was looking for the yellow bus with black spots, but that is not what came for us. We usually park in the airport lot, and this saved us a bunch of money!

Friendly staff, and great prices!

Loved the car side pickup and drop off, the ease of booking. Through the app. So much more convenient than using the other airport lots (and cheaper!).

Our drivers were really amazing.

The shuttle was available right away. We didn’t wait long at all. The lot is safe and close to the terminal. The drivers are nice too.

Very nice efficient

I like knowing my car is safe on the property. Always friendly drivers who get me to the gate on time. Rarely do I have to wait long to be picked up at the parking spot or at the airport. Like the app and ease of making reservations and earning points. What I don't like... is trying to get out of your West Parking Spot. The HWY is horrible and often pulling out and getting into the spot is a nightmare.

Easy and efficient.

Fast pick up upon return.