The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   December 31, 2025 — Rated 10 out of 10 by M.W. Denver - The Parking Spot West
What do you like about our services?

Plenty of spaces - however the EXIT rows are not clearly marked and it was very confusing to find an open exit kiosk.

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.C. Hartford - The Parking Spot
What do you like about our services?

Convenient and safe.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Kim Franco Los Angeles - The Parking Spot Century
What do you like about our services?

Great promotions! Easy in and out. Quick shuttle pickup and drop off.

Report a concern   December 31, 2025 — Rated 10 out of 10 by A.H. Atlanta - The Parking Spot
What do you like about our services?

Easy to find location and the drivers are friendly.

Report a concern   December 31, 2025 — Rated 10 out of 10 by R.B. Orlando - The Parking Spot
What do you like about our services?

Efficiently run business….helpful workers, and compassionate headquarters who willingly refunded my reservation money when I had to cancel a trip due to unexpected hospitalization.

Report a concern   December 31, 2025 — Rated 10 out of 10 by M.M. St. Louis - The Parking Spot 3
What do you like about our services?

Nice service, convenient

Report a concern   December 31, 2025 — Rated 10 out of 10 by Robert Upchurch Phoenix - The Parking Spot 2
What do you like about our services?

Great service. Van pickup is very quick and the staff is wonderful

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.J. Dallas Love Field - The Parking Spot 2
What do you like about our services?

Good place to park

Report a concern   December 31, 2025 — Rated 10 out of 10 by E.D. Denver - The Parking Spot South
What do you like about our services?

Convenience
Availability
Easy to use

Report a concern   December 31, 2025 — Rated 10 out of 10 by Louis Ogiemudia sr Nashville - The Parking Spot
What do you like about our services?

Good

Report a concern   December 31, 2025 — Rated 10 out of 10 by Steven Sun Phoenix - The Parking Spot
What do you like about our services?

They keep your car safe from being vandalized. The shuttle picks you up near your car. They assist with luggage retrieval. It’s a great system and recommend parking your car here if you’re thinking of traveling.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Kristi McKown Kansas City - The Parking Spot
What do you like about our services?

Simple, the shuttle service is excellent, the bottled water upon check out was definitely appreciated

Report a concern   December 31, 2025 — Rated 10 out of 10 by P.T. Nashville - The Parking Spot
What do you like about our services?

We have always enjoyed our driver!

Report a concern   December 31, 2025 — Rated 10 out of 10 by G.G. Cleveland - The Parking Spot
What do you like about our services?

Convience

Report a concern   December 31, 2025 — Rated 10 out of 10 by Viola Taliaferrow Newark - The Parking Spot Haynes
What do you like about our services?

Multiple pick up shuttles. Electronic awareness that we were in the terminal and text message sent. I’d like to see that translate into bringing the car out without us calling. I like your service so far and we’ll use you again.

Report a concern   December 31, 2025 — Rated 10 out of 10 by R.B. Buffalo - The Parking Spot
What do you like about our services?

shuttle was on point for pick up and when it was cold out they where on site ready to transport.

Report a concern   December 31, 2025 — Rated 10 out of 10 by D.C. Baltimore - The Parking Spot West
What do you like about our services?

Ease of scheduling
Discounts for members
Friendliness/helpfulness of drivers
Clean shuttles
A feeling that I can get help, when needed
Efficiency

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.L. Philadelphia - The Parking Spot North
What do you like about our services?

Ease of scheduling and timeliness of transport to and from PHL

Report a concern   December 31, 2025 — Rated 9 out of 10 by C.S. Denver - The Parking Spot West
What do you like about our services?

The new buses are an improvement. The PS app seems to be working fine and check out was quick. We arrived from our flight seeing a large crowd boarding bus. We didn’t fit but a second bus was there within several minutes.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Paul LeBlanc Houston IAH - The Parking Spot JFK
What do you like about our services?

Friendly drivers.

Report a concern   December 31, 2025 — Rated 10 out of 10 by D.H. Charlotte - The Parking Spot
What do you like about our services?

Covered parking
Help with bag handling
Pick up and drop off at my car
Less expensive than airport parking
Nice employees!

Report a concern   December 31, 2025 — Rated 10 out of 10 by Peter Graef Orlando - The Parking Spot
What do you like about our services?

My vehicle is safe and ready for me when I return from my trip. The bus driver was polite and very helpful in getting my bags on and off the bus and the bus was prompt at the pick up area at the airport.

Report a concern   December 31, 2025 — Rated 10 out of 10 by T.R. Denver - The Parking Spot West
What do you like about our services?

The staff answered the phone and went out of their way to help me! They even resolved a charging issue at one of the EV spots for me! Thx!

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.S. Dallas Love Field - The Parking Spot
What do you like about our services?

Easy to use. Quick pick up and drop off

Report a concern   December 31, 2025 — Rated 10 out of 10 by Randall Gross Newark - The Parking Spot Haynes
What do you like about our services?

Your driver this past Sunday was exceptional. In spite of the bus being full he stopped at each location with people waiting and let them know another bus was on the way, even stepping out of the bus to let them know. He then called ahead for more buses. The valet rushed to the van to take our bags and placed them in the car.

Service was exceptional. Thank you.

Report a concern   December 31, 2025 — Rated 10 out of 10 by B.C. Atlanta - The Parking Spot Fly
What do you like about our services?

Easy to use. Shuttles leave quickly. I suggest you indicate on website recommendation for what to put into navigation. the navigation pulled my daughter down the road a bit.

Report a concern   December 31, 2025 — Rated 10 out of 10 by marlene empey Buffalo - The Parking Spot
What do you like about our services?

Shuttle service

Report a concern   December 31, 2025 — Rated 10 out of 10 by B.K. Charlotte - The Parking Spot
What do you like about our services?

Good Service

Report a concern   December 31, 2025 — Rated 10 out of 10 by L.S. Dallas DFW - The Parking Spot North
What do you like about our services?

I really appreciated our drivers and how helpful they were. The location was great and the service was very nice.

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.H. Philadelphia - The Parking Spot South
What do you like about our services?

I appreciate the ability to easily reserve a spot in the lot of my choice, and enter and exit easily. More importantly though I appreciate the terrific shuttle drivers who work so hard to get customers to and from the airport in a timely manner - and are so very helpful in getting on and off the shuttle. The team is professional and I am grateful to them for their help.


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