Guest Testimonials

Professional, courteous, friendly, timely

It is so easy book a space on the app.

Very easy to reserve on line, easy to use the app to check in, track the shuttle and check out

Location & friendly, helpful staff

Good service and good rate

Very easy to use and plenty of buses to transport people.

Super friendly staff that greet you at the entrance gate start the experience of great. A big improvement is at the airport after your flight they now have signage that shows which Parking Spot location the line starts for.

Easy in and out. Although your prices are approaching the point where we may have to come up with another solution.

Super fast shuttle. No need to wait. Super friendly staff that carries your luggage into and out of the shuttle for you. Awesome service. I love that you can reserve and pay ahead of time then just show up and scan your QR code. It makes the stress of travel much better when I don't have to worry about being stuck waiting for a shuttle and chancing missing my flight.

Fast, drops right at your car, runs 24/7, and helps with bags!

Easy access, quick transportation to and from the lot, excellent staff service, excellent discounted rates

Easy to reserve. Affordable. Benefits of free or reduced days accumulate. Safe place for my car. Fast and friendly.

We like the Parking Spot

Greeted upon entry and advised what row to park. Shuttle comes timely for pickup.

I wanted to comment on the driver, Mr. Larry, that I had on my return to my vehicle. He was so kind and had a great big smile on his face greeting people. But what I was impressed with was how he handled a situation we were in. He was driving and another truck made contact with our shuttle scraping the side of us with their mirror. Mr. Larry's first mode of action was to stop and address the passengers to ensure no one was hurt and everyone was ok. I thought that meant a lot, because I know he knew that the contact made with the shuttle would not be enough to injury anyone, but he still made passenger safety his primary concern. That says a lot about an employee. Myself, I would have probably just started cursing and being angry at the driver who made contact with me, but his priority was checking on his passengers. Kudos to Mr. Larry and I hope he gets recognition for this small, but meaningful, act of kindness while under your employment! (Will Clayton 1 - Mr. Larry - 1/3/26)

Good service and friendly staff.

Staff were friendly and helpful. Once we opened the app they tracked us and sent a bus to pick us up so a very short wait which was appreciated as it was bitterly cold outside.

They are very prompt at pick up. Everything seems to run smoothly and parking is very easy for a good price.

Efficient and friendly

Bumper to.bumper service! Surpassed my expectations. We could not have had a smoother trip, particularly the return end. Thank you for the excellent experience. I already referred The Parking Spot to another traveler.

Made so easy with phone plus they followed me to pick me up in shuttle! Great service.

We love the rewards program and the timeliness of the shuttles and helpful drivers.

excellent service, from check-in to valet. awesome staff. Driver was kind and friendly.

Quick access to DAL.

Safe well lit parking lot. Friendly staff. Easy enter and exit

Service- quick pickup

I know what to expect because it’s consistent. I park, the shuttle picks me up promptly and im at the airport in 10 min. When I get back, a shuttle usually arrives within 15 min or so without me having to call to find out when the next shuttle is supposed to be there. I appreciate the free bottled water when exiting the parking lot. 10/10 would recommend.

Pick up at car
Covered parking
Discount for continued use

Courteous prompt service

Great friendly service. Pleasant timely busses.