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Guest Testimonials
Na
Everything
Understanding patient driver.. helped with luggage and enthusiastic courteous professional
Everyone was nice, it was convenient
Prompt
You get us to and from the airport in a timely manner.
All staff had great customer service .
Convenient.
Clean lot. Friendly staff.
The team is great. Very helpful.
Quick & easy! Park the car, picked up in 2 minutes & dropped off right at the airport!
It was fast pickup and drop-off. Did not have any wait time
Convenient
That you have cover parking
Your customer service was wonderful! Your staff was so cheery and helpful.
Quick pick up and drop off
Your people are very accomodating and helpful! Right there to grab our bags from our car. Always punctual. Nice facility with ample space. It feels very safe to leave our car there while we are out of town. Nice touch offering free water upon our departure!
The people who work at the entrance and exit booths are courteous and helpful. The shuttle bus usually arrives to pick me up within minutes of parking my car. The amount charged is competitive with other parking lots, and The Parking Spot is convenient for me to use.
Pick and drop exactly at car; plus most important phone call was answered immediately and actioned at airport .
I like everything. You have a great process in and out. The location is good. The site is good. The staff are friendly and helpful.
My only suggestion is: make it easier to tip the driver. Nobody has cash anymore.
Quick dropoff and pick up at the airport.
Drivers are helpful with the luggage.
On the two occasions I have used The Parking Spot, shuttle service has been prompt. Very little to no waiting.
Great service and the quick rides to and from the parking spot to my car.
Easy in and out. Helpful drivers reasonable rates
Simply said if you need long or short term parking look no further than the Spot
Economical and fast
A nice feature of the service is I can track where the next shuttle is on the app.
The price is right.
Great customer service!
I like the knowledge the shuttle drivers have of the layout of the airport. My only complaint is that I purchased a Groupon for covered parking but the morning of our trip realized I hadn’t made reservations. The attendant when I arrived helped me book reservations quickly and was very helpful. But when I returned, another attendant was not able to apply the promo code for the five days of parking. Therefore, unfortunately I paid $75 plus $160 for five days of parking. This was obviously my mistake and I take responsibility for that, but it would have been nice if the attendant could have at least applied the promo code to either reduce the total amount due or honor the Groupon.

Our driver was so helpful and courteous.