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Guest Testimonials
Pickup is very efficient and helpful!
The friendly staff and ease of getting to and from the Airport......
How convenient and easy is was to park and get to the airport
easyto locate on GPS, easy check in & exit, very pleasant & helpful staff, no extra charge for covered parking
easy to get into the parking lot. Water at the exit is nice. I did not have to wait for the shuttle to the terminal.
I highly recommend the Parking Spot West for 4 things: 1) Close proximity to home, 2) Online reservations are a breeze, 3) Discount offered is highly reasonable, 4) Hassle-free entry and exit to the parking lot. Keep up the great work!
Easy, easy, easy
Easy reservation process, fair prices, and friendly staff.
Pick up and drop off service
What I like is that I get to keep my keys, park my car and delivered back to my car
very easy and convenient
Handy and convenient. Drivers were helpful and friendly
Ease of making online reservations, and prepaying for it.
Very convenient.
The staff is very friendly and sensitive to our needs. My husband is disabled and the driver went above and beyond to assist with our bags. I expected to have assistance with them on and off the shuttle, but he also helped put them in the trunk of the car. Extremely pleased with the exceptional service we received.
Very professional and safe
always fast and professional
It is easy to make a reservation, check in and out and the shuttle drivers are prompt and courteous.
Thank you!
Spot delivers us car to front door for ease of travel. The drivers are there to pick us up before we take off our seatbelts. We have never had to wait at airport more than 5 minutes for shuttle back to our car. Excellent way to travel.
Short waiting time for shuttle to and from airport
shuttle service drivers prompt and friendly
Prompt service
Easy in and out of the lot. Great drivers.
It’s a fairly easy process to book the parking. Also the shuttles circulate efficiently.
What a great experience!! When I was picked up about 6 pm on Saturday, 29 November; the driver was both helpful and professional. Upon checking out, the woman in the booth assisted me in identifying my documents needed and made the purchase very painless. Besides she even offered me water (which after traveling for 11 hours was FANTASTIC!).
Thank you for being the best in class for all parking places I have used in the past 8 years of traveling (Yes, I have used parking in Atlanta, Philadelphia, Syracuse, Detroit, etc.)
regularity of shuttle service and friendly/helpful drivers.
24 hour avsilability
It's so convenient and easy to just pull into Parking Spot 1 across from the airport where the shuttles are already waiting for us. There are enough shuttles that even when I arrive back at the STL airport, there's always a shuttle within 5-10 minutes so I'm never "stuck" waiting like I am with the Lambert airport parking shuttles. And since the East Terminal parking is always full, so it's very inconvenient.
I will continue to use the Parking Spot anytime I fly. It's the best option!
Easy, very convenient, easy to reserve my dates, the customer service is amazing
On time, no wait time for pickup or drop off !