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Guest Testimonials
Convenient and courteous drivers
Convenient and safe
It makes things so easy to plan to park and pay ahead so that when I arrive I’m directed to a row and by the time I park and exit my car the shuttle is waiting. I get dropped off close to the terminal and then when I return I go to the pick up area and reverse the process. I hand my ticket to the driver and then I’m taken to my car. No trying to remember where I parked, no long wait for a shuttle since they run frequently. It helps make my trip enjoyable.
The check in and locating a parking space went smoothly. The bus came along after a short wait which was great. We were out of the parking lot and headed to the airport in a timely manner. Good job!
On return it wasn't clear where the pickup location was for the bus which was confusing and frustrating. I called the office and they radioed the driver and he arrived after a few minutes. Fortunately we were at the right location but a ways from where the bus stopped which was a little problematic. The return to the lot and drop off went fine. The driver was helpful with the luggage. Overall a pretty good experience.
Promptness in check in, pickup and delivery to the terminal, and checkout with a reasonable rate
Ease of booking online. Shuttles are always timely. Friendly drivers.
Very easy to make reservations and no hassle entry and exit using QR code scanning. Wait time at pickup is minimal. Excellent throughout.
Efficient, friendly helpful staff, good price
Proximity to airport and service to/from airport
Quick pickup both when dropping our car off, and when being picked up at the airport. Friendly, helpful drivers. Clean vans. Convenient location.
Easy reservation system. East check-in and out. Friendly shuttle drivers
Easy to reserve parking.
Discounts often available.
Courteous staff from gate attendant to shuttle drivers
Easy to check out and exit at conclusion of trip.
Being under cover. Ease of parking. Quick shuttle service
Easy to book reservation. Wasy to use system and park. Love the free shuttle to and from airport!!
Pleasant, efficient experience as always; shuttles were prompt.
Courteous drivers and valets, timely service
Everyone very polite
easy in and out with QR code, prompt pick up by shuttle in parking area and at airport upon return.
Love knowing I have a spot. Love that your shuttle drivers come to me and assist with bags. Your vans are super easy to spot. You’re convenient to getting on 270. And the price is so nice, especially with the reserve in advance sale last month. Thank you!
Van is right there as you park your car. Very helpful drivers. Upon return to BWI, Van is right there to pick you up and drop you off. Safe well lit lot.
Easy in and out. The bus service is fast and efficient. All personnel are very friendly
It's a tight operation and Everyone is friendly.
Pick up and drop off services. Thoughtful drivers
Great service and friendly staff.
Easy to use app, free shuttle to the airport and back, friendly helpful staff
Easy& convenient
Courteous, quick, safe, easy, great location
Bien
It was smoothly handled, very organized & no time delay from entry to bus pickup
Staff were very helpful when our flights were cancelled!