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Guest Testimonials
This was my first time using west, normally I go to South. Needless to say I’ll never go back to South, I got tired of the wait for the shuttles, west is so much faster in every way. From picking me up at my vehicle and getting me to the airport to when I landed at midnight. 10/10 will recommend and will only come back to this one.
Convenience, location, friendliness of staff!
Good prices and service. I like the rewards system. I like that the shuttle comes to my car to pick me up and drops me off at my car.
Pick up and drop off at our car.
It’s easy and convenient every time!
Easy access, prompt pickup on return and quick delivery of vehicle.
I like that my vehicle can be out of the weather. Shuttlea are very timely and the drivers are kind.
Convenient and reliable
The shuttle bus is right there to pick you up, both coming and going. Online Paying is easy.
Convenience, location and rates
Transportation
Drop off and pick up service from your vehicle parked location,cost, loyalty program and shuttle service times.
Easy to get shuttle and ease of parking
Very convenient and fast shuttle to and from BWI.
Efficiency
Airport pickup is greatly improved.
Ease of parking, frequent shuttles, great employees
Easy in and out
Very reliable, clean facility & feels safe
Everything. Made it so easy to travel
The shuttle drivers are always courteous, pleasant and help with your luggage.
I like the convenience, security, and courtesy shown by all of your associates. They are helpful and patient no matter what time my flights leave or arrive. It is comforting to feel safe when I get to my vehicle, and I have been able to use some of the "specials"! Thank you.
Staff is great, location is convenient and the shuttle is always ready!
The shuttle is much faster picking me up from the lot and from the airport. The drivers are helpful and friendly?
Great!!!
Convenient parking, pick up and drop off. Covered parking is a plus
The people were friendly and helpful at the scanner.
Eaay to reserve, convenient to park. Friendly staff.
Easy to use and fair prices. Great customer service
Friendly Staff! Clean bus and parking spot is pretty safe. My husband forgot the front window opened for 3 days and everything was there!