The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   December 5, 2025 — Rated 10 out of 10 by L.H.R. St. Louis - The Parking Spot East
What do you like about our services?

Great customer service and quick van service.

Report a concern   December 5, 2025 — Rated 10 out of 10 by S.B. Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

I want to take a moment to recognize Alicea M. because she truly went above and beyond. I haven’t received service like that in a long time. I was coming home from a trip that did not go as planned, and on top of that, I didn’t apply my Groupon correctly. When I got to the exit, the system tried to charge me $170 which I did not have on the first of the month.

Alicea stepped in immediately and made sure the Groupon I paid for was applied. I honestly wanted to cry because it felt like anyone else would’ve just told me there was nothing they could do, but she didn’t. She CARED, she listened, and she helped.

I’m extremely grateful for employees like Alicea. Because of her, I’ll definitely continue using The Parking Spot and next time, I’ll make sure to apply my Groupon the right way!

Thank you again for hiring people who make stressful days a little LIGHTER.

Report a concern   December 5, 2025 — Rated 10 out of 10 by D.O. Atlanta - The Parking Spot Fly
What do you like about our services?

Quick, efficient and courteous drivers.

Report a concern   December 5, 2025 — Rated 10 out of 10 by M.J. Baltimore - The Parking Spot West
What do you like about our services?

Very convenient, easy to use. Awesome service.

Report a concern   December 5, 2025 — Rated 10 out of 10 by G.H. Dallas DFW - The Parking Spot North
What do you like about our services?

close to airport and open 24 hours.

Report a concern   December 5, 2025 — Rated 10 out of 10 by E.C. Phoenix - The Parking Spot 2
What do you like about our services?

Very easy.

Report a concern   December 5, 2025 — Rated 10 out of 10 by B.B. Philadelphia - The Parking Spot North
What do you like about our services?

Very quick and efficient upon entering and finding a place to park. Shuttle van seemed to follow our car as we looked for a space, and picked us up as soon as we parked and gathered our luggage.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Joshua Magdos Denver - The Parking Spot South
What do you like about our services?

Friendly, professional, efficient service no matter when or where we travel!

Report a concern   December 5, 2025 — Rated 10 out of 10 by J.K. Pittsburgh - The Parking Spot
What do you like about our services?

The system usually works well.
Pricing is competitive.

Report a concern   December 5, 2025 — Rated 10 out of 10 by M.L. Atlanta - The Parking Spot Fly
What do you like about our services?

Convenient location, excellent and friendly staff. Ease of check out. Great price!

Report a concern   December 5, 2025 — Rated 10 out of 10 by Y.P. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Convenience

Report a concern   December 5, 2025 — Rated 10 out of 10 by Edward Bensinger Philadelphia - The Parking Spot North
What do you like about our services?

There were plenty of shuttle buses so no long wait times and plenty of space for your luggage.

Report a concern   December 5, 2025 — Rated 10 out of 10 by C.S. St. Louis - The Parking Spot East
What do you like about our services?

Very easy at the gates with the QR codes. Friendly drivers, a fast to the Airport. 10/10.

We’ll be parking here again in June

Report a concern   December 5, 2025 — Rated 10 out of 10 by Frank Mazzaro Phoenix - The Parking Spot
What do you like about our services?

Your services are perfect but I do have a complaint.
I park all the time at Spot 1 and being a senior citizen used to make a last stop at the mens room as I have a long trip to Prescott. Now I see that you have the building closed to clients and a sign on the locked door. It would be so helpful if we were able to use the lavatories there.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Kaitlyn Steinbrenner St. Louis - The Parking Spot 3
What do you like about our services?

Very kind staff at the gate and driving the busses! I’ve been parking here for years and never had any issues. Highly recommend the Parking Spot 3!!

Report a concern   December 5, 2025 — Rated 10 out of 10 by C.W. Atlanta - The Parking Spot
What do you like about our services?

Easy booking process E-mail updates and plenty of shuttles.

Report a concern   December 5, 2025 — Rated 10 out of 10 by K.D. Kansas City - The Parking Spot
What do you like about our services?

Easy, with little wait time. A bit pricey though.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Janefrances Ajiduah Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Swift contactless process. Shuttle very frequent from the parking lot to the airport, had to wait a little long at arrival; but other than that, service is great. The drivers are very nice and helpful as well.

Report a concern   December 5, 2025 — Rated 9 out of 10 by M.P. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Close to LAX, shuttle service was quick and easy and the parking garage was clean and well lit as well as safe

Report a concern   December 5, 2025 — Rated 10 out of 10 by D.M. Phoenix - The Parking Spot
What do you like about our services?

On time

Report a concern   December 5, 2025 — Rated 10 out of 10 by James Chavez Philadelphia - The Parking Spot North
What do you like about our services?

Clean, secure, courteous drivers

Report a concern   December 5, 2025 — Rated 10 out of 10 by G.H. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

friendly drivers. App is easy to operate.

Report a concern   December 5, 2025 — Rated 10 out of 10 by G.T. St. Louis - The Parking Spot 3
What do you like about our services?

Fast, convenient, good service and priced right.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Sheila Jindela St. Louis - The Parking Spot East
What do you like about our services?

That I could reserve a spot when I know it's busy. Also, that the shuttle was right there when we parked in the middle of the night!

Report a concern   December 5, 2025 — Rated 10 out of 10 by Robert Meizinger Phoenix - The Parking Spot
What do you like about our services?

Ease of reservation process. Becoming a member, discounts received. Employees are always customer focused. Small touches, like a bottle of water for your drive home.

Report a concern   December 5, 2025 — Rated 10 out of 10 by W.M. Newark - The Parking Spot Haynes
What do you like about our services?

Easy to park and get to and from the airport with little stress

Report a concern   December 5, 2025 — Rated 10 out of 10 by Chelsea Walls Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Location & fast friendly service!

Report a concern   December 5, 2025 — Rated 10 out of 10 by Allan Frei Buffalo - The Parking Spot
What do you like about our services?

This was my first time using The Parking Spot, and it was incredibly easy. I parked my car on Friday morning, left for the weekend, and got home Sunday night. The shuttle driver was very friendly. He answered some questions I had, too. I'm definitely going to be using this again for my weekend travel for work.

Report a concern   December 5, 2025 — Rated 10 out of 10 by D.H. St. Louis - The Parking Spot 3
What do you like about our services?

Always very helpful and nice.

Report a concern   December 5, 2025 — Rated 10 out of 10 by S.C. Hartford - The Parking Spot
What do you like about our services?

Reservations and parking are simple. Shuttles are usually available quickly. Prices are reasonable.


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