- Phone: (312) 453-1700
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Guest Testimonials
I was honestly going to rate Park N Fly a 6 out of 10 due to the first two times we had used the service no one picked us up and we had to go down to the lobby in order to get on the bus. However, when I emailed about my complaints Park N Fly gave me 3 free days and then the two times after those 3 free days was incredible. Picked up at our car, dropped off well ahead of time, bus waiting for us at the airport. Therefore Park N Fly gets a 10 becuase the staff is incredible, they took accountability for the first two times, and they made up for it. They are also now super reliable and have been nothing but helpful. It's also close enough to the airport that the shuttle ride isn't terribly long, and they are super affordable.
Great service
The busses are frequent & generally the drivers are helpful with luggage. Last trip, Henry was the best. He was very helpful, carrying my luggage on & off the bus.
It's very easy to navigate the website. Plus the employees are awesome.
Good price, great service.
Very friendly staff and easy to work with when plans change
Convenient, the employees are kind and helpful, and it’s easy to get in and out.
The parking spots service was polite and efficient.
Friendly staff, reasonable pricing and covered parking!
Ease of online booking.
Under cover. Prompt pickup both to and from the airport right at the car.
Fast service to and from airport
Easy
Close to the airport
Great service
conviently located, easy to reserve, good customer service.
It’s convenient
Convenience
Nice covered parking.
Clean. Friendly staff. Fast service.
I love the valet the security of parking in valet I parked for years in the Self parking until two years ago, when my truck was stolen from the century lot and driven through the gate, they found it. It was a total loss. I now only valet park there.
I always like parking with you - we returned after the announcement of the coming snowstorm of the year - our shuttle was on time and a welcome relief as were were in a race against time to travel 2 hrs back to our home - we got in our clean car, thanks to under- cover parking, and traveled back on the interstate before the snow storm actually started. Your driver was curteous and very willing to help with our luggage!
Efficient, friendly drivers. Always willing to help. Great service overall.
-prompt and courteous drivers and staff
Very present when i enter lot. The Short wait to be picked up is greatly apprciated.
Gate entry and exit with Q code was easy. Driver both ways was prompt, friendly and helpful.
Easy peasy!
Everything.
Fast pick up and drop off
We have been using The Parking Lot for many years because of the ease of online reservations and discount for prepaying And We greatly appreciate the prompt service of the transfer bus both to and from the airport. The driver is always friendly and helps get bags on and off the bus. It has gates to protect the vehicles while you’re away. And the water bottle offered at the exit gate is always a great touch and much needed addition after a long day of travel.
I’m writing this review specifically because of our most recent trip. In addition to all of the above, they exceeded our expectation. We had a flight cancellation due to snow so we had to extend our stay by three days. There was no issue doing so online through the app. When we got to the lot we expected to have to clean 8 inches of snow off the top of the Wrangler but because we used valet service, as we always do, the truck was waiting for us with the heat on, and they had cleaned every inch of snow off! We were beyond thrilled ! Highly recommend this location