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Guest Testimonials
Fast, polite service
Quick pickup at my car which was great in frigid temperature. Helped me load and unload my baggage both coming and going.
When flying Southwest, the ease and convenience of your location is top rate. East Terminal access is priority of the Parking Spot East.
Very helpful & friendly service. Love the covered parking option.
The location is convenient. The staff are friendly, helpful and professional. The spaces are appriately sized even for a medium sized SUV. The site is clean, secure and well maintained. The Shuttles are clean and run quickly. My wait is never very long.
Location and ease of use
Arrived back at BWI on Thursday, January 29, 2026 to find my car immobilized from several inches of ice. Driver Tiana produced a steel shovel and worked to free the trapped tires. I was eventually able to back my car out and continue cleaning it. Tiana went the extra mile to assist me when I needed it most. God Bless her !
Everyone is always very nice and helpful.
Efficient and great Staff
It is hassle free, most drivers help with the luggage.
Ease of use
available, great service and friendly staff
Great customer service.
The friendly service. There is always someone there to direct me where to park and someone just a row away to pick me up and take me to the airport. Plus I appreciate the shuttle driver's attention to detail and double checking we all have our keys etc.
Fast, friendly and reliable.
Courteous staff.
Price and accessibility
location, and your consistent service with the shuttle rides
It was easy, fast & efficient. The van drivers were professional & courteous.
Easy access, covered parking, shuttles are very prompt.
Ease of booking a spot, friendly helpful service.
Easy, Covered Parking, fast and Convenient, Affordable!
Your staff was friendly and helpful especially during the storm. I was really pleased with the valet service and would definitely come back.
Great service
Good rates and easy access to and from airport. This was also the time during the heavy snow with ice and freezing temperature. The driver worked with me and helped me get my car out of the snow bank. Great service. I have been using the parking spot for close to 15 years and see no reason not to continue using them.
Friendly customer service.
Convenience, good price, and timely drop off and pickup. Drivers picked up bags for loading into and out of van. Drivers picked was friendly.
Reliable
I didn’t have to call for the shuttle when we landed. We went to the meeting area and the shuttle “detected” us there and was on his way!
Ease of use and pleasant employees