Guest Testimonials

Prompt services. No waiting around that causes anxiety and stress.

Reliable

The drivers were very nice and helpful. I like the frequency of the shuttles.

Location and short travel times

Great location-easy to find- shuttle picks up at your vehicle- picks up and returns to your vehicle- short trip to entry of terminal

Our driver , Levette, who picked us up at the airport is nothing less than a wizard. He packs luggage in away that stunned everyone on the van.
Thank you Levette for getting us back safely to our cars using logic and experience.

The drivers have always been very nice, friendly and helpful.

I love the app, I love when you offer discounts, the drivers are very kind and helpful, I love the options - covered and uncovered parking, and I love that the buses run often.

Easy to find. Ample parking spaces. Reliable shuttle service. Drivers friendly and helpful.

Friendly drivers and convenient location.

All of the staff was outstanding! No wait time at airport or at the car. Much cheaper than some of the other alternatives I explored.

Convenient and secure, I like being able to book online

The staff are great and treat you like family!

Excellent service, timely pick up and drop off. Working staff is always friendly, helpful, and efficient.

Love how quick, efficient your buses & drivers are. Love that we get picked up at our car. All your drivers have all been so helpful & friendly.

Fast friendly and efficient

We received outstanding customer service experience from the gentlemen who took us to the airport. And the gentleman who picked us up from the airport and took up directly to our vehicle. Both gentlemen were extremely helpful kind, understanding, respectful, no issues with loading and unloading our very full luggage on the van and removing it from the van. We totally understand and appreciate the wonderful hospitality and experience received.

Thank you

Felt safe and secure

I love everything about your services. It’s nice to be able to pull in park and the van is ready to pick you up to take you to the airport. Everyone is so nice at the parking spot. I’ve never had any issues. Pick up at the airport is seamless as well.

Well organized parking and shuttle.

Everything. Online reservation, entry and exit, shuttle; all are perfect.

Quick entry, helpful, Van, drivers, using an app to get into the parking lot and also out of the parking lot.

Prompt and convenient!

Terrific staff—ALL of them?

Easy to get in and out
Friendly drivers

My first time using The Parking Spot at BWI was excellent. The covered parking was clean, easy to access, and made me feel confident leaving my car. Staff were welcoming, the shuttle was quick, and the whole process, from drop‑off to pickup, was smooth and stress‑free. I’ll definitely use them again.

Convenience but is a little pricy since it became the parking spott

The ease and convenience it allows to travel safely from your car to your terminal

Pickup service from lot and airport is great and easy

Super easy to use app. Clean secure facilities. Fair prices. Outstanding shuttle service