Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11492 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 11, 2022 — Rated 10 out of 10 by T.M. Zerorez Boise
What do you like about our products and services?

Service person was great.

Report a concern   May 10, 2022 — Rated 10 out of 10 by Rebecca Alker Zerorez Boise
What do you like about our products and services?

Nick called me, told me he was a head of schedule. He made it there a 12. Then, because I wasn't there, as he was cleaning my parents house while I was at work, he called anytime he found something else to take care of. He also made sure NOT to let my parents pay for it, as requested!

Report a concern   May 10, 2022 — Rated 10 out of 10 by Dennis Carroll Zerorez Boise
What do you like about our products and services?

Great job, great service. Looks and smells like new!

Report a concern   May 10, 2022 — Rated 8 out of 10 by E.B. Zerorez Boise
What could we do to improve?

Not all of the stains came out of our carpet. Would have liked better spot treatment.

Report a concern   May 9, 2022 — Rated 10 out of 10 by Emily Wilson Zerorez Boise
What do you like about our products and services?

Tech did an amazing job cleaning my carpets!!!

Report a concern   May 9, 2022 — Rated 9 out of 10 by R.T. Zerorez Boise
What do you like about our products and services?

Economically feasible, great to work with, on time, and great results.

Report a concern   May 8, 2022 — Rated 10 out of 10 by Elise Bosch Zerorez Boise
What do you like about our products and services?

Prompt service person. No residue in carpets. All looks good.

Report a concern   May 8, 2022 — Rated 5 out of 10 by R.R. Zerorez Boise
How did we disappoint you and what can we do to make things right?

the service was fine.

Report a concern   May 8, 2022 — Rated 10 out of 10 by Mike Ross Zerorez Boise
What do you like about our products and services?

Zero residue! The carpets stay cleaner longer and don’t attract dirt. We add the protectant to the heavy traffic areas and this seems to help prevent the carpet from holding the dirt. We have used Zerorez exclusively for many years and have found them to be the best. Not always the cheapest, but you get what you pay for.

Report a concern   May 7, 2022 — Rated 9 out of 10 by B.S. Zerorez Boise
What do you like about our products and services?

Fantastic job! The carpet looks so much better, and it has dried within a reasonable amount of time.

The $17.00 environmental fee seems like kind of a rip-off. Does it really cost that much to properly dispose of the dirty water from three rooms in my house? That fee seems quite steep on top of everything else.

Thank you

Report a concern   May 7, 2022 — Rated 10 out of 10 by S.W. Zerorez Boise
What do you like about our products and services?

Great service

Report a concern   May 7, 2022 — Rated 10 out of 10 by T.L. Zerorez Boise
What do you like about our products and services?

Quick and effective

Report a concern   May 7, 2022 — Rated 10 out of 10 by M.A. Zerorez Boise
What do you like about our products and services?

i already gave positive feedback earlier. :)

Report a concern   May 7, 2022 — Rated 1 out of 10 by S.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I’ve had my carpets cleaned twice now from Zerorez—specifically to treat a pet-caused problem area. In spite of clearing the room and addressing that straight away, the smell persisted. When I called to say that was still an issue, I was charged for another visit for a stronger treatment. During that visit the team member pointed out areas that were missed previously and said with a different treatment it would be resolved. Unfortunately I’ve used my full budget to have it treated, but it just smells stronger and worse than before.

Report a concern   May 6, 2022 — Rated 2 out of 10 by J.R. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Not as good as the other instances we have used 0rez. Guy was here less than an hour to clean a 12x24 family room a hallway.and 2stair ways. We were disappointed.

Report a concern   May 6, 2022 — Rated 10 out of 10 by B.S. Zerorez Boise
What do you like about our products and services?

No harsh chemicals. Friendly employees.

Report a concern   May 6, 2022 — Rated 10 out of 10 by Bryan Holford Zerorez Boise
What do you like about our products and services?

This service was for my client and she was very happy. Thank you!

Report a concern   May 5, 2022 — Rated 10 out of 10 by A.G. Zerorez Boise
What do you like about our products and services?

Upholstery cleaning

Report a concern   May 5, 2022 — Rated 10 out of 10 by B.C. Zerorez Boise
What do you like about our products and services?

Fantastic work!!

Report a concern   May 5, 2022 — Rated 10 out of 10 by J.P. Zerorez Boise
What do you like about our products and services?

Anthony was amazing! Great results

Report a concern   May 4, 2022 — Rated 10 out of 10 by R.C. Zerorez Boise
What do you like about our products and services?

Rico is a great representative and technician for ZEROREZ!

Polite, respectful, knowledgeable, efficient, listened and answered questions without hesitation, and professional describe Rico and the quality of the work he did in cleaning our carpets.

We have appreciated and have recommended the ZEROREZ process to several other people.

It is a match set with technicians like Rico.

Report a concern   May 4, 2022 — Rated 10 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

Nick the technician was very knowledgeable. He made sure all my questions were answered & I understood the process. He did an excellent job! We will definitely use zerorez again.

Report a concern   May 4, 2022 — Rated 8 out of 10 by P.F. Zerorez Boise
What could we do to improve?

We were very happy with what was done. You could let people know beforehand just how much time will be needed for the carpet to dry completely. We were able to stay off the carpets, but I could see where there might be times when we might not have been able to do so. A heads up prior to carpet cleaning day would be helpful.

Report a concern   May 4, 2022 — Rated 10 out of 10 by Laura Allison Zerorez Boise
What do you like about our products and services?

The tech was great! He did an amazing job of explaining the services and what to expect. He was thorough but also quick and very efficient. I will definitely be using ZeroRez again and will recommend!!

Report a concern   May 3, 2022 — Rated 10 out of 10 by Charlette Gooding Zerorez Boise
What do you like about our products and services?

Micha was great! He worked very hard, was respectful and professional. It’s important to me to have nontoxic products used in my home.

Report a concern   May 3, 2022 — Rated 10 out of 10 by D.R. Zerorez Boise
What do you like about our products and services?

Justin removed stains that two precious professional services were unable to remove. Great service, very helpful.

Report a concern   May 2, 2022 — Rated 10 out of 10 by B.H. Zerorez Boise
What do you like about our products and services?

Mike was very friendly, prompt and thorough.

Report a concern   May 2, 2022 — Rated 10 out of 10 by J.R. Zerorez Boise
What do you like about our products and services?

The gentleman that came out was very professional and nice. Plus did an excellent job

Report a concern   May 2, 2022 — Rated 10 out of 10 by D.G. Zerorez Boise
What do you like about our products and services?

The technician explained how Zerorez is different than other carpet cleaning processes. He was also a very nice young man who seems to know his stuff about carpets. Thanks to Stephen.

Report a concern   May 1, 2022 — Rated 10 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

Robert did great job and we would recommend him again. My carpeting looks great.


Privacy Policy