Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 11, 2015 — Rated 10 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

Prompt, friendly and good results.

Report a concern   March 11, 2015 — Rated 10 out of 10 by Sonia Durham Zerorez Boise
What do you like about our products and services?

The gentleman that cleaned our carpet was very knowledgeable and answered all the questions I had. He also asked me if I wanted certain services before he actually did them. My carpets had not been professionally cleaned in 3 years. They look wonderful with no noxious smells. Dried overnight. Very happy with outcome!

Report a concern   March 11, 2015 — Rated 10 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

My tile & carpet look great. Good customer service.

Report a concern   March 11, 2015 — Rated 10 out of 10 by T.K. Zerorez Boise
What do you like about our products and services?

Friendly and knowledgeable employees. Doesnt take long to dry and chemical free.

Report a concern   March 11, 2015 — Rated 9 out of 10 by R.R. Zerorez Boise
What do you like about our products and services?

We were very pleased with the results of the carpet cleaning that you did for us at our rental home. It was very dirty with challenging spots. Thanks for the shoe covers and working with us on time constraints. Having the fans for a little extra time helped speed up the drying time.
Thanks Dave!

Report a concern   March 10, 2015 — Rated 10 out of 10 by L.L. Zerorez Boise
What do you like about our products and services?

Quick and efficient

Report a concern   March 10, 2015 — Rated 10 out of 10 by S.C. Zerorez Boise
What do you like about our products and services?

Your technician was very friendly, professional and aimed to please. So far I'm happy with the results, but I try not to draw final conclusions with the cleaning until some time has passed and I can see that the service doesn't later attract dirt to the carpet and that the protectant applied indeed works as advertized.

Report a concern   March 9, 2015 — Rated 10 out of 10 by A.C. Zerorez Boise
What do you like about our products and services?

Great science. Innovative. Fantastic results. Knowledgeable professional cleaners.

Report a concern   March 9, 2015 — Rated 8 out of 10 by G.P. Zerorez Boise
What could we do to improve?

Can't think of anything

Report a concern   March 9, 2015 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

No odor of chemicals - quick dry.

Report a concern   March 8, 2015 — Rated 9 out of 10 by S.R. Zerorez Boise
What do you like about our products and services?

detailed and did the job well

Report a concern   March 8, 2015 — Rated 5 out of 10 by L.D. Zerorez Boise
How did we disappoint you and what can we do to make things right?

corners and close to baseboards werent cleaned. one area by door wasnt cleaned

Report a concern   March 8, 2015 — Rated 10 out of 10 by Cindy Wyatt Zerorez Boise
What do you like about our products and services?

Great guys

Report a concern   March 8, 2015 — Rated 9 out of 10 by Steven & Jaime Gruenberg Zerorez Boise
What do you like about our products and services?

Simplicity, it's fast, the carpet is nearly dry when you are finished

Report a concern   March 8, 2015 — Rated 10 out of 10 by M.G. Zerorez Boise
What do you like about our products and services?

Great customer service!! Timely, and professional. Carpets look great!

Report a concern   March 7, 2015 — Rated 10 out of 10 by L.A. Zerorez Boise
What do you like about our products and services?

Carpet looks amazing, reasonable price. Friendly technicians!

Report a concern   March 7, 2015 — Rated 10 out of 10 by M.T. Zerorez Boise
What do you like about our products and services?

Fast cheap and did a better job then other carpet cleaners

Report a concern   March 6, 2015 — Rated 9 out of 10 by A.W. Zerorez Boise
What do you like about our products and services?

I liked the price you offered

Report a concern   March 6, 2015 — Rated 10 out of 10 by P.F. Zerorez Boise
What do you like about our products and services?

Great service, On time

Report a concern   March 6, 2015 — Rated 10 out of 10 by S.D. Zerorez Boise
What do you like about our products and services?

everything

Report a concern   March 5, 2015 — Rated 9 out of 10 by A.Z. Zerorez Boise
What do you like about our products and services?

Like the superb service that was provided by Corbin. Really happy how well he cleaned the chair, sofa and on the spot agreed to clean the carpet. Thank you Corbin!

Report a concern   March 5, 2015 — Rated 10 out of 10 by Jeff and Debi Blevins Zerorez Boise
What do you like about our products and services?

Nick did an outstanding job. The carpet came out looking better than I expected for carpet that is over 18 years old.

Report a concern   March 5, 2015 — Rated 10 out of 10 by K.P. Zerorez Boise
What do you like about our products and services?

Not toxic.

Report a concern   March 3, 2015 — Rated 10 out of 10 by K.C. Zerorez Boise
What do you like about our products and services?

Clean and professional. No problems

Report a concern   March 3, 2015 — Rated 5 out of 10 by R.W. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Carpet doesn't seem to be clean- stains still there

Report a concern   March 3, 2015 — Rated 10 out of 10 by Grant Joki Zerorez Boise
What do you like about our products and services?

the Technician explained the process very clearly. The truck, the equipment and the dress and appearance of the technician were all professional in quality. I was very impressed and felt the carpet cleaning was in the hands of the best cleaning company. I was happy with all phases. Price quotes were comparable to several others that I received. I was drawn to Zerorez by its radio ads on 670 AM and its informative website. My initial phone call was handled by a very professional associate who was pleasant and polite. She was able to get me an appointment that was perfect for my schedule. Zerorez will by my carpet cleaning professionals.

Report a concern   March 2, 2015 — Rated 5 out of 10 by L.J. Zerorez Boise
How did we disappoint you and what can we do to make things right?

A few areas in the family room did not look fully clean. The operator says it is due to wear, but I wonder if detergent-type cleaner would get it clean, as the carpets are not old and not high traffic.

Report a concern   March 2, 2015 — Rated 10 out of 10 by M.B. Zerorez Boise
What do you like about our products and services?

There wasn't soap in the cleaning process. It did a very good job. I have already recommended ZEROREZ to friends and family in CA and CO. There was only one spot that didn't come out and that was red wine and I don't know how long it had been there?

The young man was vey pleasant and professional.

Report a concern   March 2, 2015 — Rated 10 out of 10 by Merritt Doyle Zerorez Boise
What do you like about our products and services?

I really liked the Zerorez rep who cleaned the carpets. He was very knowledgeable as explained everything he was planning to do. The carpets looks great.

Report a concern   March 2, 2015 — Rated 1 out of 10 by R.R. Zerorez Boise
How did we disappoint you and what can we do to make things right?

All the stains came back up.


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