- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
environmentally friendly
everything and your tech Josh is the best you are very lucky to have him as an employ
We contacted zerorez to try to get rid of an odor in our new apartment. The source of the odor is unknown because it was from previous tenants. We were happy with the way the carpet looked when the technician left, and the odor was temporarily masked by the citrus smell of the cleaner used. However, by the next morning the smell was back. We've since applied a powder product by Arm & Hammer called "Pet Fresh." The product has a more long lasting effect, but I still think the problem is just being covered up.
It may be that there is nothing that can be done about the odor, and that the carpets need replaced, but that's not really an option for us since we are renting the apartment.
Since the problem is not resolved, I can't say I would definitely recommend zerorez, but I wouldn't say the opposite either. The technician was friendly and did what we paid him to do. It might very well be that we are just trying to solve a problem that can't be solved.
ZEROREZ has always been professional, prompt, courteous and fair. Your service is the only one I will ever use, simply because it's the only one that TRULY WORKS! In my Day Spa business you have cleaned the tile, carpet & furniture to the high standards that I and my clients demand. The same is true for my home.
I have, and will continue to recommend ZEROREZ to all my business associates and friends!
Services available. Will be using more of them in the future.
"Sebastian"?? is a great asset. Jim K
The people who came out to our house were very professional. The duct cleaning was very beneficial. My son has been struggling with his allergies this year and we saw an immediate difference in his health status. Our carpets look great and they were able to get even tough makeup stains out of the carpet.
All of the carpet looked like new. Our leather sofas haven't look so good in years. Very professional and knowledgeable. Thanks for a great job
Simply, nice clean carpets
Let's just say that I was not very happy with the first cleaning of the grout in our shower. Floor tile and carpet cleaning were excellent.
Great service, polite and informative service person, did a great job. Our carpet looks better than it has in a long time.
Excellent customer service
On time, friendly concierges,complete
It really does clean, this is the second time I have had you clean my carpets.
Polite and helpful employees
quick AND EFFICIENT
the tech, Nick Jones was great and explained the whole cleaning process to me. He also did a great job.
Beautiful job!!! Was dry sooner than most because of fans. Very professional. Wish it would last forever.
Wonderful service as always
I rank your service the best we've experienced. We were particulary impressed with the thorough carpet cleaning process as well as the thoughtfulness and consideration shown by Josh while in our home.
Great service tech. Carpets cleaned up great!
From the estimator to the service men who came to the house, these 3 men were wonderful. Being a disabled vet and not having a lot of money nor the ability to move heavy items, they met what we could afford and the 2 service men (Nick Jones & Sebastain Addision) were VERY knowledgeable about their procedures and products they used and answered ALL my husband's questions and THAT IN ITSELF IS HARD TO DO!!!! Your company was recommended by a neighbor and we will definitely recommend your company to other people. Thanks you for hiring good people who care about other people!
Josh was great !
I like that there is no soap used.
I like that you have a variety of services offered, it's like 1 stop shopping !
The quality of the cleaning job and the stain protection.
Quick, friendly, economical and extremely effective.
I like that no strong chemicals are used. My carpet looks great.
Fast and friendly service. Honest and reliable. I did not feel pressured to purchase extra services.
It leaves no residue behind which keeps the carpet cleaner longer.
Zerorez reversed the effects of years of bad carpet cleaning!
I really like that you use only water and leave no chemical residue in the carpet.
I like that the carpet looks so great when you have finished cleaning it.
I like that your people are friendly and very conscientious.
I asked for a quote/estimate to bring throw rugs to be cleaned at your facility. I have not heard back from anyone. It's been a couple weeks since I've gotten our carpets cleaned.