- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Corbin Robinson was very knowledgeable about carpet and did a great job explaining the Zerorez benefits. Really pleased with how my carpet has looked in the days after as well as how quickly my carpets dried.
I was very impressed with Nate the technician and my carpets look wonderful!!!
I like having clean carpets. The gentlemen who did the work were very polite and prompt.
I like that there are surfactants I n the water that will eventually start attracting diet and make your carpetappear more dirty.
Fast and Friendly service with a great result
That you quick to come back and redo a spot that needed more cleaning..
Our furniture and carpets look wonderful
Communication, prompt service, and quality work at competitive prices.
Friendly, professional staff, give good advice when asked, good price for work done. Can get back on carpet sooner than with some cleaning systems.
Gets out stains on traffic areas.
Cleanliness.
Easy to make appointments, and you are prompt.
I still have an area that has marshmallows still in the carpet. I need you to come back and redo that area. I told Nick that the area had marshmallows and that it needed to be hit heavy there. If you can please give me a call to reschedule that area to be cleaned again at Phone number removed that would be great.
THE PROCESS IS GREAT AND JOSH IS A REALLY A ASSET TO YOUR COMPANY
Odor free and easy drying.
Techs. were friendly and knowledgeable.
We have always like Zerorez. We miscommunicated on a stain in one of the bedrooms. Not Zerorez fault. However since we're out of town I sent someone to see if they could remove the stain. While the stain is set, and probably won't come out they reported back that the cleaning cloth came back filthy gray with dirt from elsewhere on the carpet. Unfortunately we were not able to be there when Zerorez did the work, nor confirm what third party was reporting so I hold myself accountable for miscommunication and lack of verification. But the whole incident didn't set well with us. We'll used Zerorez again, and will "trust but verify."
I absolutely love that there were no chemicals and no soap residue left behind!
Tech was great! Sales lady was great! All around great experience
Our cleaner, Nick, was very professional. I love how the products used are child and pet friendly.
Very personable employees
The two gentlemen that showed up were very professional and did a great job. We would gladly recommend, to all our friends, Zerorez!!!
I now have a spot on the top os my stairs which was not there before have a service rep call me for this area.
Carole
Zerorez do not use harsh soaps and kills bacteria. They are friendly, informative and answered all of my questions.
Cheerful, thorough techs, complete attention to detail...my carpets are not too pretty to begin with, and not the highest quality but they look amazing after cleaning. Zerorez is the best ever.
No residue. The service representatives that worked on our carpet yesterday seemed very knowledgeable.
I enjoy the safe cleaning method as to which you use
The traffic areas seem like they could have gotten cleaner, there was a spot on the stairs that did't come out at all.
information shared, no chemicals, and drys fast.
Great service tech. Knowledgeable, helpful, quick.
The Tech was knowledgeable and friendly... I was very impressed with the double roller machine that was used to bring the dirt and dog hair up to the surface. If you think your standard vacuum does a great job of cleaning your carpets, call Zerorez and have them come out and just run this double roller machine over your carpet and you won't believe the results. I was also very impressed with the effectiveness of the stains removed from the carpets.
Nick was great to work with, he really went above and beyond in working with my schedule! My Dad was there to let him in and he was so impressed that he said he will be calling Nick next time he needs his carpets cleaned! I'm very picky about who I let clean my carpets but I can't say enough about how wonderful they looked when he was done!! I highly recommend Zerorez and in particular Nick!!