- Phone: 208-383-1000
based on 11498 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality, professionalism, knowledgeable, and unbelievable results!
The service man calls 20-30 minutes before arrival in the arranged timeframe. He is careful not to damage floors and walls by protecting them with "orange cones". His equipment steam cleans without saturating my carpets, which means they will dry quicker. I have used Zerorez numerous times, and they are the only company I will use.
Nick was beyond helpful and knowledgeable. He took great pride in your products and work and had an impeccable attention to detail. I loved that the carpet didn't have a scent afterwards and was so soft.
PRODUCTS AND SERVICE VERY GOOD.
You do what you say you're going to do
Make sure water is mopped up off hardwood floors. Wear booties so floors are kept clean.
The young man who did our project is very friendly and knowledgeable. This is his 2nd trip to our house. However there is one spot that is not completely clean. Other than that we are
very satisfied with Zerorez.
Prompt courteous service. Less concern regarding chemicals.
The customer service was very professional and the gentleman that came to our house was prompt and called before the time frame that he was suppose to be here.
No residue so my carpet stays clean longer.The guys always arrive on time with a call when they are 20 min away. My carpet is really clean when they are done.
Very polite technicians. Great results!
I was a bit concerned because I had not used Zeroez before and had read some mixed reviews the night before. My initial interaction with the tech did not help because he seemed a less than friendly.
I really needed some reassurance and I think it would be a good idea for your techs to explain the sequence of events prior to starting because I became concerned when mine did not vacuum prior to spraying.
The tech did get friendlier as time passed and in the end the he did a good job cleaning my carpets.
Product did what I was told it would do. Technician was very professional. I will call again.
Clean and efficient. Have used you before and in northern California. Always excellent results. This time I had my granite countertops resealed. They look great. Nick was a hard worker and very polite and friendly. Next month ill have the walk in shower cleaned and resealed. Nothing but the best for me!
After leaving the carpets soaked. Left a smell in the house that smelled like dirt water musky. After two days of drying stains came up and carpet looks the same. Dome not smell clean and made our home smell bad. We would like this fix, compassion or refund. I really heard good things from you guys .
I really like the idea of no residue. Corbin was very up beat and positive. Home feels very fresh and the carpet cleaning has kicked in a total Spring cleaning for me. I will definitely have Zerorez do the two remaining rooms when I can move everything out.
The Zerorez process did an excellent job. My chair and stairs look new. The technician was also able to remove a red juice stain from the chair!
Fast and on time
I like that there is no soap and that the finished product looks good and there's no residue.
Carpet looks great and Corbin was as nice and professional as could be!
Our floors seemed wet four many hours.
Great quality and price.
Promptness to schedule and service. Technicians very conscientious and professional. Great work and carpet looks great!
The carpets looked really good when they dried. The only thing that I was a little disappointed about were the traffic areas did not get as clean as I was expecting them to.
There was no residue on my carpet. It doesn't feel hard or crunchy to walk on after it has dried. Product gets carpets clean.
It was very economical. The tech was early which was awesome. He communicated well and was flexible and willing to work with some me on some special projects I had.
Keep prices reasonable
Kyle, your service man, arrived on time, did an excellent job, even helped me move our heavy sofa, finished in a reasonable time, cleared out his gear when finished, explained your products, got his check and left.. Perfect! No Kyle is not my grandson, but he did a good job and I'm happy to tell you that. ps Our carpet looks and smells great! Thanks.
no sticky feeling on rugs, no stiffness of carpet fibers. They really look clean and colors pop.
My carpet was dry fast enough