Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10977 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 10, 2017 — Rated 3 out of 10 by M.G. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The carpets were clean. No complaint there. My complaint is the carpets were too wet. It took 48 hours with 2 fans blowing to dry the carpets.

Report a concern   April 10, 2017 — Rated 10 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

It really cleaned the stone floor and grout exceptionally well. Carpets look good... The expense was some what high. Over all great job. Techs were good.

Report a concern   April 10, 2017 — Rated 10 out of 10 by T.G. Zerorez Boise
What do you like about our products and services?

Very friendly service. Fast and thorough.

Report a concern   April 10, 2017 — Rated 10 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

You did a wonderful job at our church FCLC Most everyone was well pleased

Report a concern   April 9, 2017 — Rated 8 out of 10 by L.P. Zerorez Boise
What could we do to improve?

Is it normal for the floors to stay moist for 24 to 36 hours? May need to improve on shortening this time.

Report a concern   April 9, 2017 — Rated 10 out of 10 by T.N. Zerorez Boise
What do you like about our products and services?

Rusty was awesome, promote immediately.

Report a concern   April 8, 2017 — Rated 10 out of 10 by D.W. Zerorez Boise
What do you like about our products and services?

The entire process took about 30 minutes and my carpets look great. The technicians were very courteous and knowledgeable.

Report a concern   April 8, 2017 — Rated 10 out of 10 by R.T. Zerorez Boise
What do you like about our products and services?

Rusty, my technician was absolutely wonderful! He was professional, courteous, and takes pride in what he does. When he finished he made sure I was happy with his work. I love the results! The carpets look better than I expected. It was worth every penny! I will definitely use Zerorez again and I will request Rusty!

Report a concern   April 8, 2017 — Rated 10 out of 10 by D.A.D.R. Zerorez Boise
What do you like about our products and services?

empowered water

Report a concern   April 8, 2017 — Rated 9 out of 10 by C.D. Zerorez Boise
What do you like about our products and services?

Service tech was knowledgeable and professional

Report a concern   April 7, 2017 — Rated 10 out of 10 by S.W. Zerorez Boise
What do you like about our products and services?

My appointment was set sooner than expected, the technician came earlier than expected and everything looks great! Thanks!

Report a concern   April 7, 2017 — Rated 8 out of 10 by C.A. Zerorez Boise
What could we do to improve?

We had our tile grout cleaned in three rooms and after the left we found dust and dirt in the corners of all three rooms which would indicate they had not been cleaned during the process. We cleaned it up ourselves but would have felt the job was completely thorough if the technicians had caught this.

Report a concern   April 7, 2017 — Rated 10 out of 10 by D.P. Zerorez Boise
What do you like about our products and services?

Carpets are cleaner than other services

Report a concern   April 7, 2017 — Rated 10 out of 10 by Robert Harrison Zerorez Boise
What do you like about our products and services?

good job

Report a concern   April 6, 2017 — Rated 8 out of 10 by L.H. Zerorez Boise
What could we do to improve?

You did just fine. I just might not have a chance to recommend you to anyone.

Report a concern   April 6, 2017 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

The professional that came to my home was fantastic! Very personable and very interested in what my expectations were in this cleaning experience. I felt very comfortable having them in our house with my infant daughter. I also enjoyed the corner protectors and booties!

Report a concern   April 6, 2017 — Rated 10 out of 10 by Richard Clements Zerorez Boise
What do you like about our products and services?

I thought your tech was great. Very informative and did a great job.

Report a concern   April 6, 2017 — Rated 10 out of 10 by H.V. Zerorez Boise
What do you like about our products and services?

My daughters room smelled like urine due to potty training a puppy. I tried every thing to get rid of it. I honestly thought we were going to have to replace the carpet. But thanks to zerorez it has that new house smell again. I love it.

Report a concern   April 5, 2017 — Rated 10 out of 10 by Barbara Krebaum Zerorez Boise
What do you like about our products and services?

The service technician was very polite and informative about the cleaning process and additional services offered by Zerorez. He was not pushy about the upsells, but just wanted to make sure I knew about them. I liked the way he protected my furniture with cones when moving the cleaning equipment in the house. The carpets look great and all the stains have been removed.

Report a concern   April 4, 2017 — Rated 9 out of 10 by K.M. Zerorez Boise
What do you like about our products and services?

The carpets dried quickly and look good.

Report a concern   April 4, 2017 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

Very satisfied love my clean tile and carpeting very professional service great attention to detail Nick is great

Report a concern   April 4, 2017 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

The attention to detail by the service reps (we especially like Nick) love the fact that there is no lingering oder have used zeroez several times will continue to use them highly reccomend zerorez

Report a concern   April 4, 2017 — Rated 10 out of 10 by L.H. Zerorez Boise
What do you like about our products and services?

Carpets look and feel great and customer service was friendly and exceptional!

Report a concern   April 4, 2017 — Rated 10 out of 10 by M.W. Zerorez Boise
What do you like about our products and services?

Love the No chemicals thing. LOVE IT.

Report a concern   April 4, 2017 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

The friendly professionalism of all the people I worked with and the RESULT! - First name removed

Report a concern   April 4, 2017 — Rated 2 out of 10 by J.M. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I was disappointed with this latest cleaning you did. It left my carpet with stripes of light and dark, about a foot apart stripes. The first time I used your service I was impressed, and I recommended your service to everyone. Now I won't.
Also I felt pressured into other services that I did not asked for, and in shot I felt "played" and "manipulated".

Report a concern   April 4, 2017 — Rated 10 out of 10 by D.J. Zerorez Boise
What do you like about our products and services?

Fast and friendly service

Report a concern   April 3, 2017 — Rated 10 out of 10 by M.D. Zerorez Boise
What do you like about our products and services?

Great guys and excellent work. They made it easy because they were flexible with our schedule. Will for sure use them again.

Report a concern   April 3, 2017 — Rated 10 out of 10 by A.T. Zerorez Boise
What do you like about our products and services?

No chemical cleaning. And polite employees.

Report a concern   April 3, 2017 — Rated 10 out of 10 by L.K. Zerorez Boise
What do you like about our products and services?

The technician was very courteous and explained the process prior to starting the job. The carpet smelled fresh and clean the next day.


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