Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10977 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 4, 2017 — Rated 10 out of 10 by B.M. Zerorez Boise
What do you like about our products and services?

The gentleman who came to my house was very polite and informative, as well as pleasant to talk with while he worked. The carpets look great and I have only good things to say about my experience. Thanks much!

Report a concern   May 3, 2017 — Rated 9 out of 10 by R.B. Zerorez Boise
What do you like about our products and services?

Service person was professional, pleasant and courteous. Carpets looked and smelled great

Report a concern   May 3, 2017 — Rated 10 out of 10 by D.W. Zerorez Boise
What do you like about our products and services?

Rusty was on time, polite and very efficient. He assessed the areas I wanted cleaned, asked a few questions and got to work. He was proficient and professional. The carpets look, feel and smell great. Thanks.

Report a concern   May 3, 2017 — Rated 10 out of 10 by S.R. Zerorez Boise
What do you like about our products and services?

A job well done.

Report a concern   May 3, 2017 — Rated 9 out of 10 by D.P. Zerorez Boise
What do you like about our products and services?

Price and courteous technician

Report a concern   May 3, 2017 — Rated 10 out of 10 by O.S. Zerorez Boise
What do you like about our products and services?

Excellent employees, knowledgeable and thorough!

Report a concern   May 3, 2017 — Rated 10 out of 10 by B.J. Zerorez Boise
What do you like about our products and services?

Very professional and love how clean my carpets feel. Corbin is awesome.
Thank you

Report a concern   May 2, 2017 — Rated 10 out of 10 by S.J. Zerorez Boise
What do you like about our products and services?

Friendly, courteous, and informative techs, and the carpet feels soft as new after the treatment.

Report a concern   May 2, 2017 — Rated 10 out of 10 by R.H. Zerorez Boise
What do you like about our products and services?

Great, quick service

Report a concern   May 2, 2017 — Rated 10 out of 10 by C.G. Zerorez Boise
What do you like about our products and services?

The service technicians where great and the process went well. My carpets look wonderful and that is the bottom line for me.

Report a concern   May 1, 2017 — Rated 10 out of 10 by L.F. Zerorez Boise
What do you like about our products and services?

the carpets are so soft when you walk barefooted on them.L F

Report a concern   May 1, 2017 — Rated 10 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

Friendly and thorough techs.

Report a concern   May 1, 2017 — Rated 10 out of 10 by L.C. Zerorez Boise
What do you like about our products and services?

I have tried many different carpet cleaners in the valley, but Zerorez is the best one! Outstanding service! Professional! My carpet hasn't looked this good in years! --L. Last name removed

Report a concern   April 30, 2017 — Rated 10 out of 10 by Evelyn Tobey Zerorez Boise
What do you like about our products and services?

The carpet is left clean and soft. The servicemen are polite, friendly, and efficient.

Report a concern   April 30, 2017 — Rated 10 out of 10 by M.C. Zerorez Boise
What do you like about our products and services?

Rusty was very courteous, calling me to confirm the day before & the day of my appointment. He was punctual, thorough, and very efficient in cleaning my carpets. He offered additional products & services, which I did take advantage of, but I never felt pressured to do so. The price & services seemed like a good deal, so I agreed., but I felt I could have declined & that would have been the end of the discussion.
My carpets came out much better than I expected, and I will definitely become a regular customer.

Report a concern   April 30, 2017 — Rated 10 out of 10 by L.H. Zerorez Boise
What do you like about our products and services?

A service person came on time!!!! He was careful not to track in anything, pleasant, conscientious, offered me upgrades at a reasonable price, did not pressure me to accept much more than originally calculated, assured me he would return free of charge if I was not satisfied. A thoroughly professional and pleasant experience...and now I can have company again without shame. First name removed (okay to share my first name if you choose to use it publically)

Report a concern   April 30, 2017 — Rated 10 out of 10 by L.M. Zerorez Boise
What do you like about our products and services?

It is a chemical-free cleaner, tech's are very upfront, honest,hard working & respond to directions.

Report a concern   April 30, 2017 — Rated 10 out of 10 by C.S. Zerorez Boise
What do you like about our products and services?

All was good.

Report a concern   April 30, 2017 — Rated 8 out of 10 by M.C. Zerorez Boise
What could we do to improve?

The first service was not completely acceptable. The 2nd service (redo of stairs and landing) was excellent.

Report a concern   April 30, 2017 — Rated 10 out of 10 by B.H. Zerorez Boise
What do you like about our products and services?

Very competent service people. Always on time. Satisfied with carpet and tile floor cleaning.

Report a concern   April 30, 2017 — Rated 10 out of 10 by J.A.D.E. Zerorez Boise
What do you like about our products and services?

Good product

Report a concern   April 29, 2017 — Rated 9 out of 10 by B.F. Zerorez Boise
What do you like about our products and services?

We appreciated how quickly you were able to fit us into your schedule, how prompt you were getting here, and how quickly you got to work and how thorough you did your job. Thank you from a satisfied couple.

Report a concern   April 29, 2017 — Rated 10 out of 10 by K.B. Zerorez Boise
What do you like about our products and services?

Great product and I was impressed by the corner guards. Also He did a nice job and explained everything

Report a concern   April 29, 2017 — Rated 10 out of 10 by R.C. Zerorez Boise
What do you like about our products and services?

The quality of the work performed by the techs cleaning the carpets was excellent! I would highly recommend ZeroRez for carpet cleaning.

Report a concern   April 28, 2017 — Rated 10 out of 10 by P.T. Zerorez Boise
What do you like about our products and services?

Sergei was terrific. Very conscientious and did a wonderful job. If I were still in Human Resources as I was for many years, I would hire him in a second. With his attitude and work ethic, he could do a multitude of jobs.

Report a concern   April 28, 2017 — Rated 8 out of 10 by J.M. Zerorez Boise
What could we do to improve?

We just want a little more time to evaluate it.

Report a concern   April 28, 2017 — Rated 10 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

It smelled nice.

Report a concern   April 28, 2017 — Rated 10 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

I was very pleased with the professional service, will you again, thank you

Report a concern   April 28, 2017 — Rated 10 out of 10 by B.P. Zerorez Boise
What do you like about our products and services?

My technicians were professional and knowledgeable

Report a concern   April 28, 2017 — Rated 10 out of 10 by L.K. Zerorez Boise
What do you like about our products and services?

Well presented by rep, fast and efficient work as well as neatness.


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