Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10977 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 3, 2017 — Rated 8 out of 10 by E.K.R. Zerorez Boise
What could we do to improve?

Some spots were not cleaned or maybe they could not be cleaned. Also, the cost was greater than I expected at least on our home. The cat odor treatment was charged for a gallon of material and none of it was left as there was only one spot to clean.

Report a concern   April 2, 2017 — Rated 10 out of 10 by T.J. Zerorez Boise
What do you like about our products and services?

my tech was very friendly, careful in my home and did an excellent job.

Report a concern   April 2, 2017 — Rated 10 out of 10 by C.D. Zerorez Boise
What do you like about our products and services?

I am very pleased with the carpet cleaning, looks like new, dried fast, thank you!

Report a concern   April 2, 2017 — Rated 10 out of 10 by P.K. Zerorez Boise
What do you like about our products and services?

Excellent, excellent work professional.

Report a concern   April 2, 2017 — Rated 10 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

same as previously submitted "feedback"

Report a concern   April 2, 2017 — Rated 10 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

quality of cleaning; Tech's courtesy & willingness to do a good job/be helpful (Nick & thaddeus)

Report a concern   April 2, 2017 — Rated 10 out of 10 by Patti Davis Zerorez Boise
What do you like about our products and services?

I enjoyed Jake and his professionalism and that he was able to come a lot earlier and getting the job done in no time.

Report a concern   April 2, 2017 — Rated 10 out of 10 by T.L. Zerorez Boise
What do you like about our products and services?

We have used zerorez for several years. They are simply the best. Their customer service is hands down top notch from the moment you call to the the the time the cal time your careers are done being cleaned. Each service tech is knowledgeable and professional. And needless to say the carpets always look spectacular after being cleaned. !!!

Report a concern   April 2, 2017 — Rated 10 out of 10 by Steve Noffz Zerorez Boise
What do you like about our products and services?

I like that your company does not use detergents to clean carpet. The most important aspect to me is the superior customer service. The technicians were on time. Communication was great with the scheduler/dispatcher. The technician upsold us in a way that was informative and low pressure.

Report a concern   April 1, 2017 — Rated 9 out of 10 by R.J. Zerorez Boise
What do you like about our products and services?

no residue

Report a concern   April 1, 2017 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

The cleaning process, the cgemical free approach, the fiber protection and the customer service are all amazing

Report a concern   April 1, 2017 — Rated 10 out of 10 by L.R.G. Zerorez Boise
What do you like about our products and services?

Schedule time, arrived when you said you would, carpets were not soaking wet when job completed. Good price. No chemicals.

Report a concern   March 31, 2017 — Rated 10 out of 10 by G.H. Zerorez Boise
What do you like about our products and services?

My house smelled very clean after my carpets were cleaned. Thank you!

Report a concern   March 31, 2017 — Rated 10 out of 10 by Candice Pendergast Zerorez Boise
What do you like about our products and services?

Nick is so nice. Amazing customer service.
The company strives to make its customers happy

Report a concern   March 31, 2017 — Rated 10 out of 10 by K.I. Zerorez Boise
What do you like about our products and services?

Gets carpet the cleanest!

Report a concern   March 30, 2017 — Rated 10 out of 10 by Ken King Zerorez Boise
What do you like about our products and services?

No chemicals and very nice technician

Report a concern   March 30, 2017 — Rated 7 out of 10 by V.L. Zerorez Boise
What could we do to improve?

I made an appointment on line and was not called to get more specific information. Unfortunate because the tech had no idea what he was dealing with. My tile floor is a total mess- didn't remove old sealant and now I'm stuck with a redo or chemicals to remove this. Communication is the key- please pay attention- that's your job.

Report a concern   March 30, 2017 — Rated 7 out of 10 by T.H. Zerorez Boise
What could we do to improve?

THE add ons inflated price and do end up close to the Paul J and Chris 670 radio Ad
Only time will tell true value

Report a concern   March 30, 2017 — Rated 10 out of 10 by N.W. Zerorez Boise
What do you like about our products and services?

Great service and quickly done

Report a concern   March 29, 2017 — Rated 10 out of 10 by M.A. Zerorez Boise
What do you like about our products and services?

I have had two great experiences with your sevice. Tina was great at working with my schedule. Technicians were kind and courteous. Great job on the carpets

Report a concern   March 28, 2017 — Rated 10 out of 10 by T.H. Zerorez Boise
What do you like about our products and services?

It's fast and not a lot of chemicals.

Report a concern   March 28, 2017 — Rated 10 out of 10 by K.B.W. Zerorez Boise
What do you like about our products and services?

Nick Jones was very responsive to every request we had. Customer service is great. The carpet and granite look wonderful. We will certainly use the service again and have alreaady recommended it to two people.

Report a concern   March 28, 2017 — Rated 10 out of 10 by B.H. Zerorez Boise
What do you like about our products and services?

no chemicals; fast, professional service

Report a concern   March 27, 2017 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

I like the use of more water extraction and LESS Chemicals and Soap!

Report a concern   March 27, 2017 — Rated 10 out of 10 by T.L. Zerorez Boise
What do you like about our products and services?

Great service, quality cleaning and friendly technician. Would also like to compliment John who provided an outstanding service in a professional manner. Highly recommend!

Report a concern   March 26, 2017 — Rated 10 out of 10 by P.B. Zerorez Boise
What do you like about our products and services?

I like that there is no residue!

Report a concern   March 26, 2017 — Rated 10 out of 10 by J.N. Zerorez Boise
What do you like about our products and services?

Everything looks very clean stays that way for a long time. Very thorough cleaning.

Report a concern   March 26, 2017 — Rated 9 out of 10 by D.F. Zerorez Boise
What do you like about our products and services?

non chemical. Service was prompt and friendly.

Report a concern   March 26, 2017 — Rated 9 out of 10 by B.M. Zerorez Boise
What do you like about our products and services?

The technician was very friendly and informative.

Report a concern   March 25, 2017 — Rated 10 out of 10 by Rebecca Williams Zerorez Boise
What do you like about our products and services?

Great product and service. professional.


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