- Phone: 208-383-1000
based on 10977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, punctual and efficient.
There is no residue and my carpets look like new!
My carpets are spotless and I love that you do not use soaps or detergents!
Clean carpets with no sticky residue is perfect for me and why I chose to use Zerorez again. Corbin did a great job, as he did last year. I have responded to another survey similar to this earlier. This is a duplicate.
very professional and polite.
The service man explained all the pros and cons of the service. The carpet is very clean and looks real nice.
No soap or chemicals. Dries quickly. Pleased overall.
Was not much of a cleaning process. Should of done it myself.
Your representative, Jake, was extremely courteous and--unlike many in-home professionals--very personable. He answered questions readily, and was willing to help us experiment with a tool that is supposed to be very good in lifting carpet that has been depressed by heavy furniture. We were fully ready for him and and he did not need to help with lifting items, so he quickly set up was quickly to work and thorough. He was done more quickly than we thought he might be
Carpet looks worse now. Inexperienced tech with only one month on the job.
My carpet looks amazing and it was so quick!
Fast and friendly
Gets carpet clean
Non toxic for pets.
Service person was awesome.
The technition was very helpful and informative. I like the fact that there were no strong chemical smell from your products.
Place looks great, Thanks!
not.disappointed.
Nick was great! He explained everything he was doing. The carpet looked fantastic! Will use this company again in the future!
kind, friendly, hardworking and gets the job done!
no soap and customer service
Good people and you always do a good job.
Our carpet looked better with your product! Cleaner and no cleaner smell when done. Also Rusty was very good at his job! We will recommend you to everyone! Thank you. First name removed and Sherry Zahradnicek
Technician was knowledgeable about products and I appreciated very much how careful he was while working in our home.
When Nick left, we went out of the house for at least an hour. When we got back in,the carpet was still wet.We had to lay towels down just to walk on the areas we needed to. We had the stain resistant spray put on (adding $60 to the bill),but unfortunately the areas we had to cover with towels left wet towels and no resistant spray on those areas. I expected that my carpet would dry within the hour we stayed away but it did not. Nick did a very thorough job, but may not have spent the time needed to extract enough water for it to dry in the time he quoted us. I would appreciate Nick coming back and respraying the stain resistant on those areas I mentioned. If this is possible let me know.
Did a great job. everything looks great. Nick wad very professional and explained everything he was doing, very friendly.
I like how well my carpets get cleaned. They are much improved and are fresh looking. Thank you for your employees who do an excellent job.
Attention to detail by the technician!!!
Issue – request for a change in the billing went unanswered.
professional, friendly, reliable. Products are fast drying, Great Job
My carpet looks clean and nearly new. I really like that there is no crusty feeling or soapy smell afterwards. Rusty did a great job and was very careful around furniture and woodwork in my home.
I have used Zerorez for 4 yrs and they have made my carpets look like new. I have always been satisfied with their service and they tell me that if I have a problem or concern to call them and they will come back and address the concern. (I have never had to call them back)