- Phone: 208-383-1000
10977 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
While I was happy with the overall job that was done, I was a uncomfortable with the 'lecture' I received about not vacuuming my carpets more often. Yes, that is great in a perfect world, but some of us work full time and vacuuming everyday much less 3-4 times a week is not high on our priority list. We do what we can to save wear and tear on our carpet by not allowing shoes in the house, etc.
Very impressed with the results!
fair price on time
All
Zerores has cleaned my carpets for yearly several years now. I have never been disappointed. Everyone is respectful and careful with my furniture, corners and flooring. I have referred you in the past and will not hesitated in the furture.
quickly done and efficient
Excellent technician, thorough and courteous. Our only complaint is the price. I would appreciate a note in your records. With no pets or children and with just the two of us living here and the fact we professionally clean the carpets annually plus the fact there is less than 1200 sq. ft. involved. It seems like it is on the high side to pay about $200 for a cleaning that took one hour to complete. Thanks for your consideration. First name removed & Clela Stamy
The fact that they're chemical-free.
Much more effective than the previous cleanings that I've had done
The carpets look great and the stain protector with come in handy with young kids.
I loved my carpets after they were cleaned. They look like almost new instead of 7 years old!
Everything!!!
Punctuality and preparedness of man who cleaned carpet. He did a great job. Carpet looked great - very clean.
Carpets look great after your service. Very high quality job, professional technician and value for the money.
Very professional staff and does a great job.
Not happy with the phone quote versus Sebastian's price..
No sticky or smelly products left in the carpet. Dries quickly. Very friendly technician
Sergio was really professional and personable, he explained the process and products thoroughly, we have dogs and crawling kids, knowing there aren't any chemical residues left behind is very reassuring. The end result was actually the best cleaning job we've seen on any carpet, very impressed!
Very professional and did a great job!
NIck has been a very likeable - and thorough person. I appreciate his solution solving approach.
Jake, our technician, delivered excellent customer service and our carpets look amazing. Jake took the time to discuss with me what he would be doing and provided information about the process.
Not only is the quality of the products supplied by Zerorez a reason to use the company, but also the employees are informed and of high quality.
My carpets looks awesome! Sergei did a fabulous job! Please thank him and tell him he is the best!
Quick and reliable service. No odors whatsoever. The upholstery was dry very quickly.
Product is highly recommended
Both men were professional and so very polite.
Professional service that extends carpeting life for years.
Carpets are very clean, however where carpet protector sprayed feels stiffer than non treated areas.
Professional, excellent team
Everyone was very nice that I talked with, the guy who came out was very professional. Did a great job! Look forward to using them in the future!
Zerorez is an awesome company! They do outstanding repair AND cleaning.
quality of cleaning, price, scheduling