Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11497 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 1, 2017 — Rated 1 out of 10 by D.N. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The carpet is cleaner, but not as clean as other cleaners have gotten it. In general, not impressed with the service.

Report a concern   December 1, 2017 — Rated 10 out of 10 by M.K. Zerorez Boise
What do you like about our products and services?

Travis was efficient, informative, on time, helped move my heavy sofa and was very pleasant while he was here. I certainly will call you again!

Report a concern   December 1, 2017 — Rated 10 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

I was able to set up an appointment for the day I wanted my carpets cleaned. The tech called before he came and asked if he could come early, which was awesome for us! Kind knowledgeable technician. My carpets look awesome! Great service!

Report a concern   November 30, 2017 — Rated 10 out of 10 by A.G. Zerorez Boise
What do you like about our products and services?

Our Tech was great! (I believe his name was David). He was very friendly and knowledgeable. We like that there is no soap left behind and that our carpet was left looking and smelling fresh and clean.

Report a concern   November 30, 2017 — Rated 10 out of 10 by P.L. Zerorez Boise
What do you like about our products and services?

From making my appointment to having a problem and having zerorez successfully satisfy my request for further cleaning, all my needs were met with the results I expected. Thank you, Alex, for working hard to remedy the problem.

Report a concern   November 30, 2017 — Rated 10 out of 10 by C.W. Zerorez Boise
What do you like about our products and services?

Products smell great and dry quickly. Machines get rid of even old stains in carpet. Service is really friendly and thorough.

Report a concern   November 30, 2017 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

Very good clean carpet.

Report a concern   November 29, 2017 — Rated 10 out of 10 by M.W. Zerorez Boise
What do you like about our products and services?

Products that are safe for my kids and effective are most important to me in deciding what products and companies to work with.

The technician was friendly and made a point of introducing himself to not just me but my visiting father. He also took the time to express why he was excited And working hard to increase donations to the Idaho food bank. That says a lot about not just him but the company.

Report a concern   November 29, 2017 — Rated 10 out of 10 by M.F. Zerorez Boise
What do you like about our products and services?

I'm super happy with how clean they were able to get my tile floor in the kitchen. The grout was almost black in the high traffic areas. Very pleased.

Report a concern   November 28, 2017 — Rated 10 out of 10 by A.M. Zerorez Boise
What do you like about our products and services?

Great Technician, fast service, respectful of our home, and best of all the pet odors are gone!!!
Overall great service and will only use zerorez from here on out.

Report a concern   November 28, 2017 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

Your cleaners are very skilled and pleasant.
We are very happy with your product, our carpets look great and the price is right.

Report a concern   November 28, 2017 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

Feels like family!

Report a concern   November 27, 2017 — Rated 9 out of 10 by S.C. Zerorez Boise
What do you like about our products and services?

No residue to attract dirt.

Report a concern   November 27, 2017 — Rated 10 out of 10 by T.C. Zerorez Boise
What do you like about our products and services?

Carpet looks and feels great. Tech was efficient, friendly, thorough. Just the right approach on explaining the protectant.

Report a concern   November 27, 2017 — Rated 10 out of 10 by N.L. Zerorez Boise
What do you like about our products and services?

Carpet looks amazing now.

Report a concern   November 27, 2017 — Rated 10 out of 10 by T.D. Zerorez Boise
What do you like about our products and services?

friendly, informative and efficient technician - thank you!

Report a concern   November 26, 2017 — Rated 7 out of 10 by S.L. Zerorez Boise
What could we do to improve?

Hello we just had our carpets done, I'm not sure if our carpets are just in that bad of shape there are quite a few stains on carpets still. The stairs just don't look clean to me. The gentlemen that came out look like they were doing a great job.

Report a concern   November 26, 2017 — Rated 10 out of 10 by B.C. Zerorez Boise
What do you like about our products and services?

Great service, but the price is little high.

Report a concern   November 22, 2017 — Rated 10 out of 10 by J.K. Zerorez Boise
What do you like about our products and services?

The guy that came to my house was very friendly and we chatted about mutual interests

Report a concern   November 22, 2017 — Rated 10 out of 10 by V.P. Zerorez Boise
What do you like about our products and services?

I was very impressed. I heard about your company thru Karen Fox, a person I trust. I had to schedule long distance thru email and found you very responsive. Your technician called in advance as promised and he was very polite and professional when he arrived.

My carpet is very old so I was concerned. I ended up very impressed with the results. The outcome was better than I expected AND the carpet was remarkably dry when I got home 5 hours later.

Report a concern   November 22, 2017 — Rated 10 out of 10 by L.L. Zerorez Boise
What do you like about our products and services?

Awesome service!

Report a concern   November 22, 2017 — Rated 9 out of 10 by T.C. Zerorez Boise
What do you like about our products and services?

We are new customers and were glad to see all the services you provide that we can access in the future.

Report a concern   November 22, 2017 — Rated 10 out of 10 by K.C. Zerorez Boise
What do you like about our products and services?

No perfumes. No dies.

Report a concern   November 22, 2017 — Rated 10 out of 10 by D.C. Zerorez Boise
What do you like about our products and services?

I like the fact you don’t use much water...my carpets get cleaner and dry quicker. And I think you have the nicest staff in the valley!!

Report a concern   November 22, 2017 — Rated 10 out of 10 by T.L. Zerorez Boise
What do you like about our products and services?

The technician was very nice and explained everything he was doing. He gave me some great tips to take better care of my carpet. He got a stain out that I thought was never coming out!! Very happy with my experience!!

Report a concern   November 22, 2017 — Rated 10 out of 10 by A.R. Zerorez Boise
What do you like about our products and services?

Good service and can remove almost any stains I've had and carpet is not stiff with a soapy residue.

Report a concern   November 22, 2017 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

Rusty did a great job! He called when he was on his way, was right on time and was kind and professional. I love having our carpets cleaned by Zerorez!

Report a concern   November 22, 2017 — Rated 10 out of 10 by J.V. Zerorez Boise
What do you like about our products and services?

I like that you don't use soap. It doesn't seem to track back up as fast.

Report a concern   November 21, 2017 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

Our technician was friendly, professional and had meticulous attention to detail! Our carpets looked great and smelled so clean and fresh afterward. I would recommend Zerorez to family and friends.

Report a concern   November 21, 2017 — Rated 10 out of 10 by K.A. Zerorez Boise
What do you like about our products and services?

Your technician Sebastian was on time and very knowledgeable and polite. He explained the whole process well. I like that we were offered the protective product for our carpets at a reasonable price. He also explained in detail some tips on keeping the carpet clean and the importance of annual care. Sebastian did a great job on our carpets, the stains came out and it looks great!


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