- Phone: 208-383-1000
based on 10977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, and excellent product
Great service and very competent technicians. Really appreciated the additional information about the technology involved in the cleaning process too. Will definitely use Zerorez again!!
Prompt, friendly, knowledgeable employees; great results.
Service was done professionally & the result was wonderful.
Your staff is so accommodating and professional. My carpet is 18 years old and you keep it looking brand new.
Everything was explained to us by Jessie prior to job start. What we could expect and to what extent the cleaning could or could not do due to the age of the rug and the type of past services by other vendors.
Jesse conveyed a professional look and attitude and was very thorough in the cleaning of our carpet. He took time to explain all the steps involved and answered my questions completely.
The service technician was extremely professional and the carpet looks great.
The associate was very friendly. He walked the house with me asking questions as we walked. He was on time! Talked about the water and, spray bottle! The house looked great!
Thank you!
quality of service people, products and cleanliness of carpet when work is completed.
Nick did a great job explaining everything and the couch and bar stools look GREAT! It feels cleaner to have the air ducts all cleaned out - - I'm looking forward to less dust in the future!
Name removed
Did not clean my carpets, frustration with phone and leaving messages. I will be hiring another company to clean the exact same rooms!
Thank you for expressing your frustrations. We have tried contacting you to be able to at least look at the areas of concern, and are happy to do so at your convenience. Please let us know when that would be convenient.
We have had Zeroez clean our carpets since the beginning and there is no one else we will have do it. We have always had excellent service from the technicians and a quality job done on carpets. Thank-you Zeroez!!
easy to schedule, on time, technition explained things well, and friendly.
They guys (and gal) who have cleaned our carpets and ducts have always been polite and professional. One of the ladies who answers the phone and handles scheduling needs to actually follow up when she promises too. We will continue to use ZeroRez for our carpet cleaning needs.
Good service, good technicians
Jared was very thorough, professional and friendly. He went the extra mile even though it was late in the day. I love that the carpet feels clean not crunchy after the zerorez cleaning process.
Great customer service. Tech very informative.
I like that there is no chemical or soap smell after you clean the carpets.
You do a thorough job and don't leave soap in the carpet. It also dries very quickly.
Second person that came out did an awesome job with touch ups
The technician, Rusty, was very congenial, thorough and the results were excellent. He was able to remove a stain that had not been completely removed the last time the rug was cleaned. We are happy with the results and have recommended Zerorez to others.
Rusty was prompt and diligent. He did a great job. I would definitely recommend you and Rusty again. Thank you so much.
Rusty did a great job. He was on time and very knowledgeable. Our carpets looks great and feel soft. Thank you.
Very concerned that I was happy. Went over one area 3x.
Very professional.
Very friendly and informative technicians. They go over and above to please.
Very thorough
Great results - carpets look new again.
Friendly worker, liked the reminder calls and how clean the carpets are.