Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11497 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 5, 2017 — Rated 9 out of 10 by D.G. Zerorez Boise
What do you like about our products and services?

A couple traffic areas that we had tried to clean previously but were unsuccessful now look clean again. Great job.

Thanks.

Report a concern   November 4, 2017 — Rated 10 out of 10 by H.C. Zerorez Boise
What do you like about our products and services?

Great technician. Great followup to the appointment time with emails and phone calls. Carpet looked awesome.

Report a concern   November 3, 2017 — Rated 10 out of 10 by C.R. Zerorez Boise
What do you like about our products and services?

Your cleaning process makes my 25+ year old carpets look and smell new! There is no sticky residue afterwards and your technicians are always pleasant, efficient and on time!

Report a concern   November 3, 2017 — Rated 8 out of 10 by R.P. Zerorez Boise
What could we do to improve?

I'd prefer a technician with more experience but the guy that came out did a fantastic job. I was nervous about his inexperience.

Report a concern   November 3, 2017 — Rated 10 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

Excellent technician. Chairs look new!!

Thank you

Report a concern   November 3, 2017 — Rated 9 out of 10 by B.B.T. Zerorez Boise
What do you like about our products and services?

You do what is expected of you. That seem to be a rare commodity anymore!!

Report a concern   November 3, 2017 — Rated 10 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

Eric was very through and on time. Happy with results

Report a concern   November 3, 2017 — Rated 10 out of 10 by L.R. Zerorez Boise
What do you like about our products and services?

The tech was awesome!

Report a concern   November 2, 2017 — Rated 10 out of 10 by J.L. Zerorez Boise
What do you like about our products and services?

I have been very pleased with Zerorez. When scheduling an appointment the receptionist is friendly and very accommodating. The Technician calls prior to arriving within 30 minutes of the appointment. I appreciate the technician putting covers on his shoes before entering my house. After accessing the cleaning job the work is completed in a timely manner. I like the fact that Zeroez does not use harsh chemicals in the cleaning products.

Report a concern   November 2, 2017 — Rated 10 out of 10 by S.R. Zerorez Boise
What do you like about our products and services?

I already sent this in.

Report a concern   November 2, 2017 — Rated 10 out of 10 by K.R. Zerorez Boise
What do you like about our products and services?

Nice job

Report a concern   November 2, 2017 — Rated 6 out of 10 by V.G. Zerorez Boise
How did we disappoint you and what can we do to make things right?

A couple closets and the stairs were missed. I would have you come back out, but I think we are just going to replace the carpet so it's not worth my time to move things. There was still a lot of pet hair left which I had hoped would be gone with the carpet cleaning.

Report a concern   November 1, 2017 — Rated 3 out of 10 by B.F. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Not impressed with the technician that came out. He tried to make an easy job even more simple by not moving the small end tables next to the beds. He rushed through the job, and did not take the care to do good work like previous technicians have. Overall a disappointing experience.

Report a concern   November 1, 2017 — Rated 10 out of 10 by P.W. Zerorez Boise
What do you like about our products and services?

Great service, great people and great results! I’ve used them 3-4 times. Always above and beyond. We highly recommend. Phil Last name removed

Report a concern   November 1, 2017 — Rated 9 out of 10 by B.B. Zerorez Boise
What do you like about our products and services?

Nice selection of services and products. If the price point was a bit lower I would use more often.

Report a concern   November 1, 2017 — Rated 10 out of 10 by P.W. Zerorez Boise
What do you like about our products and services?

What an amazing job Zerorez did on our carpets! They are old carpets but after they were cleaned they looked almost new again. I can highly recommend them!

Report a concern   November 1, 2017 — Rated 10 out of 10 by H.M. Zerorez Boise
What do you like about our products and services?

Very responsive and educated staff from the office to the technician that came to the house. My house looks amazing!

Report a concern   October 30, 2017 — Rated 10 out of 10 by P.E. Zerorez Boise
What do you like about our products and services?

The urine stains are not smelling or showing

Report a concern   October 30, 2017 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

Safety, explanation of service to be done, friendliness and efficiency. I am always satisfied and no chemicals is a bonus!

Report a concern   October 30, 2017 — Rated 10 out of 10 by L.M. Zerorez Boise
What do you like about our products and services?

Technician was very friendly and made sure I understood the process and listened to and understood my concerns. Carpets look stellar! Thank you.

Report a concern   October 30, 2017 — Rated 8 out of 10 by A.S. Zerorez Boise
What could we do to improve?

Showing up for a scheduled appointment would be highly suggested. Although, they tried to make it better by offering a discount, the discount was very small for the fact that I sat at home all afternoon on a Saturday waiting for someone to show up.
I will continue to give it more time, but for what I paid for Saturday morning, 300+ dollars for pet treatment, it seemed as if he may have rushed through it. I left the house and when I came back less than an hour later, he was all packed up and already gone. Makes me wonder if the services were done as good as they would have been, had I been there, or if I was waayy over charged. For that price, I felt that there should have been more involved.

Report a concern   October 30, 2017 — Rated 9 out of 10 by P.N. Zerorez Boise
What do you like about our products and services?

My tech Michael was very good.

Report a concern   October 30, 2017 — Rated 10 out of 10 by M.T. Zerorez Boise
What do you like about our products and services?

There is no chemical smell left behind. Our family is sensitive to chemicals and no one has had a reaction to this cleaning method.

Report a concern   October 29, 2017 — Rated 10 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

The zerorez representative was very professional and friendly and got my carpets much cleaner than I would have hoped.

Report a concern   October 29, 2017 — Rated 10 out of 10 by K.M. Zerorez Boise
What do you like about our products and services?

Very professional and does a fantastic job on cleaning carpets.

Report a concern   October 29, 2017 — Rated 10 out of 10 by D.F. Zerorez Boise
What do you like about our products and services?

Your service guy we had was great

Report a concern   October 29, 2017 — Rated 10 out of 10 by M.O. Zerorez Boise
What do you like about our products and services?

He was quick and cleaned it perfectly

Report a concern   October 29, 2017 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

Friendly and knowledgeable staff...on time as promised and good cleaning!

Report a concern   October 29, 2017 — Rated 10 out of 10 by M.F. Zerorez Boise
What do you like about our products and services?

So far you guys have been very nice and professional. I refer my real estate clients to you guys and they have all loved your work also.

Report a concern   October 29, 2017 — Rated 10 out of 10 by V.O. Zerorez Boise
What do you like about our products and services?

The associate was professional and thorough. I like the product used on my carpets, gives a fresh feel and smell to the house! I have referred many friends to Zerorez!


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