- Phone: 208-383-1000
based on 10978 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
technician was super friendly and knew a lot about the product and service. it says a lot when the employees really have knowledge about what they are doing. our carpets looks great!
On time.
Great service, knowledgeable, honest, efficient.
Our first technician didn't adequately treat our stain and the follow up technician did better, however....after 4 days now the carpet is still damp so I am not sure what the finished look will be. I feel we should have been offered the use of a dryer for a day to handle the wet carpet.
There is another concern that I would address with someone if you want to call me. Phone number removed, before 9:20 am.
Thanks, Kirstin Last name removed
The Last service guy did a great job, the best yet.
Was very pleased with your service, the quality work was A1 and the guy was very friendly and polite, was careful with furniture, nice to our dog and did a great job.
How they were able to get the pet stains out of the carpet and left my house smelling great at a decent price.
I like the fact that the carpet cleaner explained to me how to take care of my carpet. No one has ever done that before.
Quick and it dries quickly
Carpet cleaning
My 1st experience and I'll hire you again!
Did a good job.
Quick, efficient, and incredibly informative. Our carpets look so much better than before getting them cleaned.
I like the technology of Zerorez and I have always found the staff to be informative and eager to make carpets and upholstery look great.
We needed a chair cleaned, and they had someone out the following day, and were able to get the chair cleaned!
The customer service provided by Rusty was outstanding. He was very professional and efficient. The carpets look great. Highly recommended!
I was really impressed with the service and courtesy of the service person. The carpet looks really good and the price was very good. I would definitely do this again when needed and I will tell others about it. Thanks!
Hold to the bid, fast and explaining the procedure.
It works!!!
Both of your techs, Nick and Trever were very friendly and did a great job on our carpets. I would highly recommend your services.
Clean carpets without residue or smell,
Hello,
I'm really not that happy with my carpet that Zerorez did. I had my Living room, Family room and small bedroom with a bed and dresser in it so not not that much carpet done. And then 4 small rugs. The rugs looked terrible. The cleaner only cleaned the middle and left the sides dirty. I called Zerorez and had them come back. The new cleaner also commented how bad they looked and did them again. I was highly disappointed the original cleaner was so careless he would think they looked acceptable and clean. So that made me wonder how well he actually cleaned my carpet. A month later and $239 later my carpet looks dull. I was told for $90 The cleaner would put on protection that would keep my carpet looking better longer so I paid the extra $90. What a waste of money. My carpet looks like it's not been cleaned already. The cleaning person told me soap is not used but a modified water is used which is better. I was really hoping for the price I would be much happier. Quite frankly I think Stanley Steamer did a better job and was cheaper. I will be putting this review on your website. Way too much money for what I got.
Tech told me it was $84 and invoice was higher than that. Do you clean your hose attachments? I dont have a cat but now i have white cat hair all over my carpet...my husband is highly allergic. I dont think I'm going to use your services again. I was very impressed first time and recommended you but this time my carpet doesnt seem that clean and smells like wet dog.
Excellent service Rusty was the tech who cleaned my carpet. He was very pleasant. and did an excellent job.
Quick response to our needs and off hour timelines.
Sabastian was able to answer many questions about the ZeroRes process and the treatment of cat pee.
They were on time, polite, and did a good job.
YOUR COMPANY HAS A GREAT PRODUCT FOR DOING CARPETS AND FLOORS. YOUR TECHNICIAN NICK IS VERY KIND AND DOES A GREAT JOB. IT SEEMS THAT YOUR PRODUCT KEEPS EVERYTHING CLEAN LONGER THAN MOST CARPET CLEANING COMPANIES. KEEP UP THE GOOD WORK.
Name removed
Quick response and knowledgeable worker. Eric was great. Explained everything to us and answered all questions. Going to use him in February when the next sale comes up.
My carpets came out so clean and with very little odor. The technician was professional, courteous, and knowledgeable.