- Phone: 208-383-1000
based on 10978 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked your service tech. He was a good man.
I believe you should use the carpet rake after you clean. Not only when you are applying the carpet protector.
The Best!
Alex was great! Thank you!
Eric did a really great job, the carpets look fantastic and he was very professional
Everything and dries fast.
Guy who was here was super nice.
Zach was professional and kind. Service fast, made a huge difference in carpets.
Little residue and conscientious service.
House smells fresh and clean and the carpets see quicker.
Technician was on-time, very respectful and friendly.
Zach! Great job answering questions and explaining the process. Very pleasant young man
Your stain remover got out a few very dark grease stains in a high traffic area!
He did a good job. Was careful, hard working and always tried to explain things to us. Thanks..
Your tech was very professional and thorough!
Alex did a very good job; he’s a hard worker.
The service guys who came to clean our carpets were honest about what realistically could be expected with the stains with explanations as to why. The information about how to take care and return the furniture was helpful. The carpets look good and we are thankful
Wonderful.
I dreaded having the couch cleaned, but ZeroRez made the whole process easy. They came and within a few hours had my sectional couch and two chairs cleaned and fabric protected. They did a great job, were professional and easy to work with. I will certainly pass on my experience to friends.
Quality. Service. Value.
Friendly and knowledgeable staff and CLEAN carpets!
Poor work done.
It’s done, and I don’t want to be bothered with another apt.
Thank you for your review- we have been in contact, and are working to resolve your concerns. Thank you!
Fantastic crew! Explained every aspect of the service. Obviously very knowledgeable and hard working. My carpets look better than they have in years with other carpet cleaners servicing them. Can’t wait to have more rooms cleaned furniture cleaned.
The carpet looked fantastic. The guys also did a great job cleaning the vents.
This is the second review for zerorez because my dog is an (expletive) and they did not disappoint. Rusty was great and explained the treatments needed with out trying to take advantage of my naivety. I’ll use them again for sure.
Carpet looked new and clean.
Not sure what you could improve. Your company is excellent. Your process did not clean difficult traffic patterns as well as I had hoped.
Thank you for your feedback. Please give us a call to set up a reservice on those traffic patterns, we are more than happy to give it one more try!
We have a Rainbow Vacuum cleaner, and bought this house about a year ago. Each time we would vacuum, what was in the bowl was just WRONG... enough to make you toss your cookies! And, somebody did steam clean the carpets before we bought the house. So, we just figured that was what we could expect. The carpets are 16 years old, you know...
So, after our carpets were cleaned by Zerorez, for curiosity sake I ran the vacuum in the living room. WOW, what a DIFFERENCE! Instead of being black and slightly coagulated looking, it was just slightly colored... almost like I hadn't vacuumed. So, happy wife, happy life! Thank you Zerorez!
ZACK was so informative and knowledgeable about you products & service... it was refreshing to Trust & have confidence in a service you have for a first time!
The floors are super clean
Did a good job cleaning the till in the two preschool bathrooms! Looks great!