Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 2, 2018 — Rated 10 out of 10 by Jack Wilson Zerorez Boise
What do you like about our products and services?

No soap residue, high pressure hot water, dries quickly, very professional personnel. Good job

Report a concern   April 1, 2018 — Rated 10 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

Love your staff & quality of service

Report a concern   April 1, 2018 — Rated 9 out of 10 by M.P. Zerorez Boise
What do you like about our products and services?

Affordable, fast, and professional service.

Report a concern   April 1, 2018 — Rated 9 out of 10 by K.Q. Zerorez Boise
What do you like about our products and services?

The technician did an excellent job cleaning the carpets and went to an extra effort to ensure that our furniture and floors were not impacted while performing the work. I will definitely use again.

Report a concern   April 1, 2018 — Rated 10 out of 10 by Fellisa Miller Zerorez Boise
What do you like about our products and services?

We love that it's just water and chemical free! Won't use anyone else!

Report a concern   April 1, 2018 — Rated 10 out of 10 by Nathan Ward Zerorez Boise
What do you like about our products and services?

Technician was extremely knowledgeable and had great advice to give.

Report a concern   April 1, 2018 — Rated 10 out of 10 by Karel Knigge Zerorez Boise
What do you like about our products and services?

You guys always do your best to make my carpets clean...friendly guys, listen to me..even tho I watch them a lot, just habit. Anyway I recommend you to all I know...my sister in law, Lois Knigge is getting you guys because I recommended you to her...so thanks, even tho that one stain my living room won't disappear, I can live with it better now, knowing it's clean. We just put a big throw rug over it anyway, until I can afford new carpet....thanks again.!!!

Report a concern   April 1, 2018 — Rated 10 out of 10 by P.E. Zerorez Boise
What do you like about our products and services?

I’m very pleased with the way my carpets look, feel and the freshness you bring back to my home. Zeroez has very personable, professional employees doing an A+ job.
Thakyou

Report a concern   April 1, 2018 — Rated 10 out of 10 by R.S. Zerorez Boise
What do you like about our products and services?

Zack was very professional and explained what he saw and didn't make promises he couldn't keep. He was courteous and completed his job expeditiously. Very happy with his professionalism.

Report a concern   March 31, 2018 — Rated 10 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

The Tech was early, called to let me know he would be there in 30min, was kind enough to wait for me because he got there before I did. He was very friendly, answered all my questions, called me after he finished to let me know he was done and how the condition of the carpet was. Sent the invoice right away. Mostly due to the tech's warm and friendly attitude is why I would recommend to my family and friends!

Report a concern   March 31, 2018 — Rated 9 out of 10 by B.M. Zerorez Boise
What do you like about our products and services?

The associate who cleaned my carpet was very courteous and professional.

Report a concern   March 31, 2018 — Rated 10 out of 10 by Cherie Tucker Zerorez Boise
What do you like about our products and services?

Great customer service and helpful technicians who take pride in their work!

Report a concern   March 31, 2018 — Rated 10 out of 10 by J.P. Zerorez Boise
What do you like about our products and services?

Carpets look wonderful; technician was on time, very professional, personable, and very efficient.

Report a concern   March 30, 2018 — Rated 10 out of 10 by Cynthia Grinder Zerorez Boise
What do you like about our products and services?

Our carpets were dry within hours and look and smell clean! They don’t feel sticky like with other companies. The cleaner was professional and knowledgeable. Price was great. Thanks!

Report a concern   March 30, 2018 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

Great job! Eliminated the pet smells immediately!

Report a concern   March 30, 2018 — Rated 10 out of 10 by M.N. Zerorez Boise
What do you like about our products and services?

Great service and Job was done very well 😎

Report a concern   March 30, 2018 — Rated 10 out of 10 by Beth Harbison Zerorez Boise
What do you like about our products and services?

No chemicals. Professional and efficient service by Eric. Thanks.

Report a concern   March 29, 2018 — Rated 10 out of 10 by D.P.D. Zerorez Boise
What do you like about our products and services?

Robert was really great. He explained about the different treatments that were available and was extremely helpful.

Report a concern   March 29, 2018 — Rated 10 out of 10 by R.B. Zerorez Boise
What do you like about our products and services?

The carpets looked so clean when done. Fast, friendly and knowledgeable. Will recommend.

Report a concern   March 29, 2018 — Rated 10 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

It was quick, the technician was polite, my house smells great, and the carpet looks good.

Report a concern   March 29, 2018 — Rated 6 out of 10 by D.F. Zerorez Boise
How did we disappoint you and what can we do to make things right?

it is not all right for you to use my name I should've got a discount for recommending somebody got a discount for the next time I use you ☹️

Response from Zerorez Boise:

Hi, thank you for your feedback, and letting us know how we can improve. As we discussed, we will work on tightening up our communication with you in the future. And you will get the credit for your referral on the next cleaning, as he cleaned after you cleaned your carpet, this go around. Thank you for taking the time to talk with me, and I am glad you are thrilled with the way the carpet turned out, and the smell of the cleaning process. Thank you for your business, and we look forward to serving you in the future!

Report a concern   March 29, 2018 — Rated 10 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

Excellent quality of service, extremely professional. We'll definitely be calling you again, thank you!

Report a concern   March 28, 2018 — Rated 10 out of 10 by S.F. Zerorez Boise
What do you like about our products and services?

Cleaning is so great! People are super friendly!

Report a concern   March 28, 2018 — Rated 10 out of 10 by L.F. Zerorez Boise
What do you like about our products and services?

They worked hard, professional set up and friendly.

Report a concern   March 28, 2018 — Rated 10 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

Zach was great and efficient. Very polite.

Report a concern   March 28, 2018 — Rated 10 out of 10 by Kathi Ping Zerorez Boise
What do you like about our products and services?

Friendly, efficient, on-time and thorough cleaning job. Love that they do not use toxic cleaning products and do not leave soap residue behind in the carpet. We have used Zerorez for several years and highly recommend their service.

Report a concern   March 28, 2018 — Rated 10 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

Carpets look really good. People are very knowledgeable.

Report a concern   March 27, 2018 — Rated 10 out of 10 by Beth Wilder Zerorez Boise
What do you like about our products and services?

The carpet technicians are professional, courteous and knowledgeable about carpet, upholstery and porcelain tile cleaning. The extraction was thorough and, with 30 minutes of having the high powered fans blow, the carpets were not far from dry.

Report a concern   March 27, 2018 — Rated 10 out of 10 by I.N. Zerorez Boise
What do you like about our products and services?

Carpet was cleaned in a timely manner. It was dry quickly. and looks great.

Report a concern   March 26, 2018 — Rated 10 out of 10 by R.W. Zerorez Boise
What do you like about our products and services?

Very polite and worked efficiently.


Privacy Policy