Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 12, 2018 — Rated 10 out of 10 by K.B. Zerorez Boise
What do you like about our products and services?

Friendly tech, quality job done.

Report a concern   March 12, 2018 — Rated 10 out of 10 by B.C. Zerorez Boise
What do you like about our products and services?

Fast friendly service

Report a concern   March 10, 2018 — Rated 10 out of 10 by Y.Z. Zerorez Boise
What do you like about our products and services?

The technician (Zach) was punctual, friendly, and efficient in cleaning the carpet. The estimate was done fairly accurate over the phone. From end to end, the business is conducted very professionally from telephone appointment reminder to service satisfaction follow-up. I will definitely continue to use Zerorez carpet cleaning service and will recommend to friends and family.

Report a concern   March 10, 2018 — Rated 10 out of 10 by M.J. Zerorez Boise
What do you like about our products and services?

Thorough, courteous, professional. Have already recommended you to several friends/associates.

Report a concern   March 9, 2018 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

The carpet looked great this time.

Report a concern   March 9, 2018 — Rated 10 out of 10 by D.P. Zerorez Boise
What do you like about our products and services?

Using no chemicals

Report a concern   March 9, 2018 — Rated 10 out of 10 by F.T. Zerorez Boise
What do you like about our products and services?

The service tech was prompt, hard working and thorough.

Report a concern   March 9, 2018 — Rated 10 out of 10 by D.A. Zerorez Boise
What do you like about our products and services?

The workmanship was great the house was clean carpet looks like you good job

Report a concern   March 9, 2018 — Rated 10 out of 10 by K.K. Zerorez Boise
What do you like about our products and services?

I have been happy with your service. Eric, the technician who helped me this week was helpful in explaining the urine removal process. We will have to wait and see if did the job! If not the tenant will have to help me replace the carpet. I have used your services many times on my apartments and have been most happy will all of your technicians and the job they do.

Report a concern   March 8, 2018 — Rated 8 out of 10 by K.C. Zerorez Boise
What could we do to improve?

Rusty was great - personable and friendly - gave direct info on the procedure - he is a real asset for your company - scheduling also a 10 - he called me twice to make sure I was there - drying time seemed a little long - will definitely use you guys next time - give that dude a raise

Report a concern   March 8, 2018 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

SERVICE IS THE BEST!

Report a concern   March 8, 2018 — Rated 10 out of 10 by D.L. Zerorez Boise
What do you like about our products and services?

Your employee and the way he went about his work Very workmanlike.

Report a concern   March 8, 2018 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Minimal chemicals used and fast drying time

Report a concern   March 7, 2018 — Rated 8 out of 10 by J.N. Zerorez Boise
What could we do to improve?

The carpet is very clean but was a little crunchy. Not sure why because I haven't had that issue before. But still very clean and looks great.

Report a concern   March 7, 2018 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

Nick Jones's customer service was great. Offered different processes and costs, did a soil test and just generally did a good job. He is very polite and courteous. Communicated process very well. Even my difficult husband was impressed. I have already recommended Zerorez to a friend.

Report a concern   March 6, 2018 — Rated 10 out of 10 by S.D. Zerorez Boise
What do you like about our products and services?

Quality cleaning and great employees

Report a concern   March 6, 2018 — Rated 10 out of 10 by T.D. Zerorez Boise
What do you like about our products and services?

Thought the service was excellent. Came in did his job fast and efficiently. And they drying time didn't take long at all. Was very happy about that.

Report a concern   March 5, 2018 — Rated 10 out of 10 by T.S. Zerorez Boise
What do you like about our products and services?

Eric did a fantastic job cleaning sofa, loveseat and chair! His service was excellent!

Report a concern   March 4, 2018 — Rated 10 out of 10 by T.V. Zerorez Boise
What do you like about our products and services?

Curtis was awesome! He did a fantastic job and even got some stains out that previous Zerorez cleaners didn't. Loved that I got a next-day appt. You guys do such a nice job and we appreciate your service.

Report a concern   March 4, 2018 — Rated 10 out of 10 by P.S. Zerorez Boise
What do you like about our products and services?

Technician very thorough and courteous, Robbie did a great job. He acted like my floors were as important to him as his own floors. Service was fast and the products just seemed so clean and healthy.

Report a concern   March 4, 2018 — Rated 9 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

Quality work, reasonably priced

Report a concern   March 3, 2018 — Rated 7 out of 10 by S.D. Zerorez Boise
What could we do to improve?

I was happy with all of my carpet, but a spot in my bathroom. It was still dry, felt like it maybe had been missed with the cleaner.

Report a concern   March 3, 2018 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Knowledgeable techs and great customer service, also excellent results!

Report a concern   March 3, 2018 — Rated 10 out of 10 by B.A.C.O. Zerorez Boise
What do you like about our products and services?

Very accommodating, reliable and exceptional carpet cleaning. The products are of a citrus smell and all natural which is important to our patients at First name removed Acupuncture Co-op. Thank you

Report a concern   March 2, 2018 — Rated 10 out of 10 by F.H. Zerorez Boise
What do you like about our products and services?

The job is always well done

Report a concern   March 2, 2018 — Rated 5 out of 10 by A.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Guy showed up 2 hours late and I had picked that specific time frame Because of my busy schedule. He hurried but it still made me late.

Report a concern   March 2, 2018 — Rated 10 out of 10 by G.I. Zerorez Boise
What do you like about our products and services?

That you did what you said you would and for the price I was quoted. It looked great!

Report a concern   March 2, 2018 — Rated 10 out of 10 by S.D. Zerorez Boise
What do you like about our products and services?

Your technician was great, he was thorough and a very nice guy. I really like your process in that it doesn't use chemicals or leave soapy residue. The house smells fresh and the carpet looks fluffy and clean. Will definitely be using you going forward.
First name removed

Report a concern   March 2, 2018 — Rated 10 out of 10 by B.E. Zerorez Boise
What do you like about our products and services?

Your employees are very professional and your product leaves my carpet clean and refreshed NOT sopping wet then crunchy after it dries

Report a concern   March 2, 2018 — Rated 9 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

the principle of how the carpet is cleaned...without soap, etc.


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