- Phone: 208-383-1000
based on 11497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
When you were unable to come at appointed time you contacted me to say when you would be here. Courteous rep.
The service tech did a great job explaining what he’d be doing,however, we reduced the number of rooms we had cleaned and he didn’t reduce the price. He justified the price by saying we had over-sized rooms. I don’t agree with that but didn’t think I could cancel once he was there.
No chemical smells and quick drying. All stains came up with TV he cleaning process. Good andcpolite service technician.
All of the tough stains came out of the carpet without extra treatment. Technician was professional and walked me through the steps and options.
On time, courteous.
Service was very good. They were able to get our white carpets cleaned despite all the stains. I will definitely call again.
Always good service
My technician was very good and thorough.
Easy to schedule, easy to to do business with.
The technician was great! Loved our animals and worked very hard until the job was done!
I realize that the carpet in my master bedroom was stained, but there was NO change in the appearance of the carpet after cleaning. This is very disappointing.
Thank you for taking the time to fill out our survey. I'm sorry you were disappointed in the cleaning you received. Some stains can be difficult to remove with a regular cleaning depending on what they are and how long they have been there. We are more than happy to come out and re-service the area, at no additional charge. We have tried contacting you by phone, but were unsuccessful in getting a hold of you. Please contact us at 208-383-1000
GREAT customer service, thank you!! Everything was a pleasant experience, from my 1st call, to Larry who explained everything he would be doing, offering helpful suggestions!
The products clean extremely well and carpets stay clean longer.
Good communication, prompt, thorough cleaning and professional and friendly technician (David). Thanks
The service was delivered timely and as advertised.
Thanks to Larry.
First name removed and Gary Last name removed
The lack of a chemical odor after carpets have been cleaned. No soap residue on the carpets. Eric did a wonderful job and is very professional.
The tech was very friendly and seemed to know what he was doing. However, after he left it the carpet still had lots of "stuff" left on it. My son came in and asked if the carpet had been cleaned.
Thank you for your review and we appreciate you letting us know how the carpets turned out. As we discussed over the phone, scheduling a re-service and having a technician come out a second time can be inconvenient when there is a lot of preparation involved. We want you to know that is still an option for you until 30 days after the original cleaning. Thank you for your business, and we look forward to serving you in the future!
Friendly, knowledgeable staff. I really like that my carpets felt clean and not crusty after the cleaning. The drying time also felt fast
No spots were cleaned, whether the solution didn't mix I don't know but even chocolate milk , simple stains did not come up. We were disappointed with how much it cost to see no results.
Name removed
Thank you for your review- we have been in contact, and are working to resolve your concerns. Thank you for your time!
The technician was very knowledgeable and thorough. He was very accommodating.
We like that zero Rez is pet friendly and that it dries so fast.
Carpets look and feel clean. Tyler was very conscientious and pleasant.
Non-toxic
Pet-friendly
Good value
Friendly staff
They were good dudes and the carpet looks awesome.
My carpet looks 80% better, it’s old carpet and worn out and the guy did a great job.
I carpet feels so clean. I don't have pets, only young daughters, and we have a no show rule in our house, but it feels so fresh and clean after it has been cleaned.
Carpet cleaned in a timely matter. Didn’t see any problem.
The guys were very helpful and informative . Carpet looks great. I would highly recommend this company
Tyler was on time, went over what he was going to do, Offered extra services, did everything we wanted in a timely and professional manner. Thanks for all the good work,
Drys fast. Quick and efficient.